Flatworld Provided Telemarketing Services to a US-based Home Decor Firm

Case Study on Telemarketing Services to a US Based Home Decor Firm

The Client

The client is one of the leading home decors and furnishing companies in the United States. They are a go-to source to create some of the most astonishing homes. They always strive to change the way customers shop online for their home furnishing needs.

Client's Requirement

The client was looking for a reliable and cost-effective telemarketing and cold calling service providing company. They also wanted someone who could provide digital marketing solutions to the client. They wanted to boost sales and increase the market reach in the retail and wholesale segments of the US market.

Business Challenges

Our team at Flatworld Solutions had to face a few challenges while implementing the telemarketing project. Some of the major challenges we faced were -

  1. There was a delay in the hiring process due to the COVID pandemic situation.
  2. We had to hire a team of agents who could take care of the client's requirements and also take care of their digital marketing requirements.

Our Solution

Keeping in mind the client's requirements and challenges, our team devised a streamlined plan for the client. We started by setting up two teams - one to cater to their cold calling and telemarketing requirements and the other to their digital marketing requirements. We successfully increased the client's sales and market outreach within a quick time.

The Results

The client was highly impressed by the quality of the services delivered by our call center team and the digital marketing team. They were also delighted to see the cost-effectiveness of the entire project. Seeing the team's progress, the client had extended the contract to work with us in the future as well.

Outsource Telemarketing Services to Flatworld Solutions

Flatworld Solutions has been a pioneer in providing the best quality telemarketing services and a gamut of other call center services to clients around the globe. We have some of the most experienced and skilled telemarketing experts on board who can cater to all your requirements with ease. We leverage the latest tools and technologies while delivering the best quality services.

If you are looking for an efficient and reliable telemarketing service providing company, then you have come to the right place. Get in touch with us today!

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