Are you looking for ways to warm potential clients via cold canvassing services? Do you lack the resources or proficiency in cold canvassing to corner the market in a competitive sphere? Our customized cold canvassing services are designed to address these precise Voice of the Customer (VoC)-driven challenges. At Flatworld Solutions, we help you capture the attention of qualified prospects through structured cold canvassing, guided by Lean Six Sigma principles to understand Critical to Quality (CTQs) that matter most to your buyers.
Flatworld Solutions has acquired considerable experience in cold canvassing services. In keeping with the basic tenets of cold canvassing, we make calls to understand the likelihood of a person being interested in your product and collecting information on what would interest them first. Based on this understanding, we tailor your product or service pitch to ensure they are genuinely interested in it and turn from prospects to customers.
What is Cold Canvassing?
Cold canvassing is the new form of cold calling which targets customers to understand their interests first, before selling products or services to them. It represents a paradigm shift in outreach strategy, moving from interruption-based selling to insight-driven engagement, enabling brands to grow by aligning with buyer expectations. It has gained wide acceptance because it serves as a marked shift from interruption-based selling. The fact that the selling revolves entirely around what the customer thinks and how the customer reacts to a product or service, cold canvassing as emerged as a more effective alternative to cold calling
Comprehensive Cold Canvassing Services We Offer
As a well-known cold canvassing service provider, our canvassing strategy depends on 2 critical aspects - seek permission-based interactions and back it with compelling messages for the prospect to participate. It is because of this wholesome strategy that the customers feel inspired to open and talk their heart out on what they feel. Our solutions are as follows -
B2B Cold Canvassing Services
Our specialized B2B cold canvassing services are designed to go past industry gatekeepers and connect you with people who matter in the industry. We have a support team of experienced professionals who have specialized experience in specific business verticals and so can cold canvass more effectively. Our B2B cold canvassing agents are trained in precision call preparation and tailored messaging to ensure higher contact-to-conversion ratios and compliance with Service-Level Agreements (SLAs).
B2C Cold Canvassing Services
Our customized B2C cold canvassing services are built to resonate with consumer segments through relevant, personalized outreach. We trust our services to energetic cold calling professionals who have experience in the art of chumming up with people and building up a conversation with them. Our B2C experts' bank on an extensive database, appointed call hours and the right set of questionnaires to ensure they create the right impression in the first call.
Cold Canvassing Process We Follow
By outsourcing cold canvassing services to us you gain the following ways -
Identify Your Target Market
We help you identify the right prospects by understanding what they think about similar products or services through social interactions and review websites
Determine Goals
We define Specific, Measurable, Achievable, Relevant, and Time-bound (SMART) goals, including dial-out volumes, success thresholds, and conversion timelines based on our approach and benchmarks.
Create Compelling Messages
After filtering leads, we tailor compelling messages and leverage social media platforms and a variety of marketing tools, to drive the message to the target audience.
Create Talking Points
We script dynamic call flows that address customer preferences, product gaps, competitor insights, and emotional triggers, mapped to CTQs, to deliver persuasive value propositions.
How Our Cold Canvassing Services Help Your B2B & B2C Business?
We begin with a ‘warming’ strategy—sending high-impact, targeted content (snippets, ads, or infographics) aligned with the insights from customer voices. Once engagement is detected, we proceed with permission-based cold canvassing outreach or appointment setting to efficiently progress the campaign. As cold canvassing is all about information collection, we create the right script and questionnaire to gather all that the customer has in mind. Your sales team can leverage our expert cold canvassing service to -
Our Call Center Portfolio
Have a look at the call center services portfolio provided by the experienced team at Flatworld Solutions.
View all SamplesWhy Should You Outsource Cold Canvassing to Flatworld Solutions?
Your cold canvassing strategy will be ineffective if you don't have a target market. Unlike cold calling where you knock on all doors, you need to know what kind of people is likely to open-up with your information requirements. Using Lean Six Sigma’s Measure and Control phases, we analyze agent productivity and conversion metrics. This allows us to optimize campaign execution, ensure SLA compliance, and meet SMART objectives
ISO Certified Company
As an ISO 9001:2015 certified cold canvassing service providing company, we have wide experience in the field and draw from our experience to meet your business needs. We have handled the requirements of niche services such as home contractors, pest control, landscaping alarm system providers, etc.
Secure Data Management Practices
Our safe data-management practices are ISO/IEC 27001:2015 certified. This is because we take extra care to ensure that your client's data and calling list is handled by professionals who have signed the NDA.
High-quality Cold Calling Services
On the B2B front, we have executed cold canvassing campaigns for retail and transport sectors assisting major players to find the technology pain point of their prospects. By banking on this experience, we help you create the right approach to cold canvassing.
Scalable Scripts
As cold canvassing involves getting more information out of your customers, you need the right script to win their confidence as you scale. Depending on your domain and specific business requirements we tailor scripts for your target audience. It is because of this scalable approach that we manage to get maximum participation and response from your prospects.
Quick TAT
We work with agility and skill to capture the attention of your target audience. We time our contact strategy to enhance coverage and close deals before it moves out of the window of opportunity.
Affordable Services
There is always a special price to all our clients. We will closely understand your needs before recommending services that are affordable and within your budget.
Competent Team
To execute cold canvassing campaigns properly, you need to have the right professionals at your command. At expert callers, we hire agents with the right experience and train them till they come up to levels of winning customer confidence and eliciting the necessary information.
SPOC
We assign you dedicated agents who have had prior experience in your domain. Also, we assign a single point of contact to ensure you smooth communication with the team.
World-class Infrastructure
Our cloud-based Customer Relationship Management (CRM) systems, Voice over Internet Protocol (VoIP) calling tools, and analytics dashboards provide complete transparency, supporting continuous performance tracking to ensure campaigns remain efficient and scalable.
Choose Flatworld Solutions for Cold Canvassing Services - Call Center Service Providers
As a reliable outsourcing hub in India for over 20 years, Flatworld Solutions has met the call center requirements of 11190 customers globally. Share your cold canvassing requirements to us and we will go the extra mile to meet your expectations. We take pride in having what it takes to fulfill the promises to our clients. Our call center professionals have the knack to convince customers how your products can make a difference in a big way
Are you ready to tap into untapped markets and turn them into active sales opportunities? Contact Flatworld Solutions today to outsource cold canvassing services powered by Lean Six Sigma principles. Our experts will respond within 24 hours to design a process-optimized, quality-driven outreach strategy that minimizes waste and maximizes ROI.
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Case Studies
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Enhancing Customer Experience- The Power of Efficient e-Commerce Product Catalog Management
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Flatworld Delivered Comprehensive Call Center Services to the Top Motorcycle Insurance Provider in the UK
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Flatworld Solutions Delivered Cold Calling and Appointment Setting Services to a Serial US-based Entrepreneur
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Flatworld Delivered CCTV Surveillance Services to an Aluminum Recycling Company in the US
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Flatworld Delivered Virtual Assistant Services to an Autism Therapy Provider
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