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In today's competitive business world, it has become imperative for every business to go the extra mile to amaze their customers and convert them into potential buyers. Flatworld Solutions' click to talk support services is one such tool that allows your customers to instantly connect with technical support executives to understand more about your products and service offerings and get instant resolution of all their queries and concerns.

From providing self-service to product guidance, our customer service executives function as your second team to provide your customers all the help and support they may need while browsing your website, purchasing your products, or availing your services. Our multi-tier click to talk support services make your customers' journey simple, secure, and faster, increasing your conversion and enhancing your customers' online experience.

Our Click to Talk Support Services

Flatworld Solution is a leading click to talk support services provider in India, offering ultimate customer support services to clients across the world. With state-of-the-art IT infrastructure, a highly experienced team of customer service executives, and customized services and solutions, we help companies and their customers easily reach out to each other in real-time for hassle-free support, continuous service delivery, and seamless communication.

Our range of click to calling support services include -

Product and Service Support

Product and Service Support

Well versed with all your products and services, our expert customer service executives provide your customers with comprehensive information regarding your products and services, guiding them every step of the way to make a purchase.

Inquiries and Grievance Resolution

Inquiries and Grievance Resolution

From handling your customer complaints to providing them instant resolution and connecting them with the right service level executives, our dedicated agents do it all to ensure that all your customer grievances are handled appropriately and promptly for superior customer satisfaction and brand loyalty.

Lead Generation and Follow Up

Lead Generation and Follow Up

While interacting with your customers and expertly addressing all their queries and concerns, our customer service executives leverage our powerful tools and technology to capture a wealth of information about every visitor, including their IP address, reference address, product requirements, and service expectations for future sales and follow-up calls.

Technical Support

Technical Support

We have a skilled team of technical support executives who can seamlessly handle all types of technical queries and provide your customers with all the necessary information and remedial steps to troubleshoot them.

Order Management/Verification

Order Management/Verification

From hassle-free order placement to order verification and delivery, our click-to-talk service executives stay perfectly tuned with your customers to provide them with the right services at the right time for increased business growth and customer loyalty.

Benefits of Our Click to Talk Support Services

Whether you want to provide your customers with high-contact engagement or ensure seamless service delivery, Flatworld Solutions click to talk service is a fantastic way to provide real-time business assistance to your customers. Our click to calling support services can help you -

Gain a competitive edge over your rivals
Reduce overall service delivery costs
Boost online sales and revenue
Improve business conversion and customer satisfaction rate
Fasten your service response time
Enhance your product and service delivery process

Industries We Cater To

With rich industrial expertise and more than 20 years of hands-on experience, we provide our expert click to talk services to a large number of clients across various industry verticals. These include -






Chemical Industries


Banks and Financial Services


Brokerage Firms


Educational Institutions


Food Industry


Hospitals/ Healthcare Institutes




Information Technology


Pharmaceutical Industries


Retail & Ecommerce




Telecommunications and Media


Travel and Logistics

Why Outsource Click to Talk Support Services to Flatworld Solutions?

Flatworld Solutions is India's leading click to talk support service provider offering expert, real-time customer support services to several global organizations. Powered by a highly experienced and dexterous team of customer service executives, we, over the years, have carved a niche for ourselves in the industry and are touted as one of the most reputed click to talk support company.

We use the most advanced software and technologies to provide your customers with real-time support for hassle-free services and timely resolution of all their queries and concerns. Our prompt services and solutions can help you simplify your customer journey, making their web browsing experience safe, fast, and cost-effective. Outsource click to talk support services to us and enjoy -

Client Success Stories


FWS Provided Chat Support to a Leading Firm in the UK

A leading packers and movers firm from the UK required lead generation and chat support services. We delivered high-quality, timely, and cost-effective services.

Read More

FWS Provided Lead Generation Solutions to a Leading Financial Services Company

A leading financial services company required accurate financial lead generation services. We provided high-quality and cost-effective services.

Read More
Success Stories

Outsource Click to Talk Support Services to Flatworld Solutions

Flatworld Solutions is one of the premium click to talk support services providing company in India that provides high-quality customer support services to businesses, organizations, and individual players, helping them effectively meet their customer's needs and requirements in real-time through voice support. By running a fully functional customer service desk for you, we strive to be your digital partner in success, helping you leverage the power of technology to address all your customers' queries in real-time for increased business revenue and customer loyalty. -

Get in touch with us today to attain unmatched business proficiency and show your customers that you care for them.

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

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