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Are you looking to trim your expenses for the commercial insurance business that you have? Do you want to reduce your telemarketing expenses without sacrificing any of your productivity? Flatworld Solutions offers a Lean Six Sigma-aligned telemarketing model that improves lead conversion, reduces waste, and enhances process reliability, ensuring you get the most value from every campaign.

As a global leader in commercial insurance telemarketing services, Flatworld Solutions leverages over two decades of industry expertise to deliver high-return-on-investment (ROI) lead nurturing, cold calling, appointment setting, and telesales campaigns. Our Voice of the Customer (VoC)-driven strategies are tailored to resonate with the needs of both small agencies and large insurance carriers, helping you scale client acquisition while improving Service Level Agreement (SLA) adherence.

Commercial Insurance Telemarketing Services We Offer

Our commercial insurance telemarketing solutions include -

Teleprospecting Services

Teleprospecting Services

At Flatworld Solutions, we employ a more targeted and streamlined approach to finding new leads and prospects for commercial insurance. That is one of the main reasons why we are a leading commercial insurance telemarketing provider across the globe.

Cold Calling Services

Cold Calling Services

Our trained callers utilize proven scripts, effective objection-handling techniques, and real-time Customer Relationship Management (CRM) logging to enhance call-to-conversion ratios. We track SLAs, such as call response times and closure rates, to ensure campaign efficiency.

Telesales Customer Acquisition

Telesales Customer Acquisition

Our telesales experts apply a VoC-driven strategy to identify pain points and match insurance offerings to client needs. Our telemarketing options will help you with customer acquisition to ensure that most leads are turned into customers.

Telemarketing Consulting

Telemarketing Consulting

Most telemarketing companies these days are in need of consulting services that can ensure the best results in the long run. From script refinement to performance benchmarking, our experts apply Define, Measure, Analyze, Improve, and Control (DMAIC) methodology to identify bottlenecks and drive sustained results.

Appointment Setting Services

Appointment Setting Services

At Flatworld Solutions, we streamline appointment setting using automated scheduling systems, reducing manual errors and no-shows. Our agents are trained to optimize time-to-appointment Key Performance Indicators (KPIs) and improve qualified meeting rates.

Why Outsource Commercial Insurance Telemarketing Services To Flatworld Solutions?

When it comes to insurance telemarketing services outsourcing, we should be your ultimate choice. Some of the main benefits provided by Flatworld Solutions to the clients are mentioned below.

Client Success Stories

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FWS Provided Outbound Calling Services to an Event Management Company

A US-based event management company from the US required professional outbound calling services. We trained 15 agents to provide highly efficient and professional services.

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FWS Provided Cold Calling Services to a Research Organization

A contract research organization specializing in capturing the interest of prospects and turning them into warm leads required cold calling services. We provided world-class services at cost-effective rates.

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Success Stories

Choose Flatworld Solutions as Your Commercial Insurance Telemarketing Service Provider

As a leading telemarketing partner trusted by commercial insurance providers globally, Flatworld Solutions delivers Critical to Quality (CTQ)-aligned campaigns, rapid turnaround, and proven ROI across voice-based customer acquisition and retention.

Contact us to learn more.

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USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000


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Survey No.11, 3rd Floor, Indraprastha, Gubbi Cross, 81,

Hennur Bagalur Main Rd, Kuvempu Layout, Kothanur, Bengaluru, Karnataka 560077

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