Telesales Customer Acquisition Services

We handle customer acquisition over voice calls, email, and chat by convincing customers to buy products that are relevant to their needs at rates starting at $8 per hour

If you want your team to function outside silos, outsource telesales customer acquisition services to Flatworld Solutions so that our team can field functions that simply add drag to your workflow. At FWS, we have expertise in an array of functions that makes call center operations well-coordinated. We become the front-desk for your customers who have queries or want product assistance. We supply information and convince via USP specially designed for your business. We will warm the leads by handholding them through buying experience and conveying the value proposition. We will stay alongside them till they are handed over to your sales team.

Being a reputed telesales customer acquisition services providing company, we have rich expertise in customizing telesales customer acquisition services for every unique business need. With sophisticated call center technologies and infrastructure, we make your effort to connect with prospective customers count. If you are inundated will calls or have limited bandwidth, remember, Flatworld is the name you can trust because we are a highly capable telesales customer acquisition service provider.

Telesales Customer Acquisition Services that We Offer

As a reputed telesales customer acquisition service provider, FWS carefully interprets the client's need for robust telesales customer acquisition services. Being a leading telesales customer acquisition company, we offer the following solutions through multilingual experts -

1. Cross-selling and Up-selling

   

   As part of our telesales services, we have professional telesales agents qualified in cross-selling and upselling. They use the latest telecalling practices to cross-sell and up-sell products and services. They have the skill and follow the best strategy to incorporate the techniques into the sales cycle. It helps to multiply interactions that convert to sales and enables customers to achieve a better value proposition. We specialize in application processing, payment processing, workflow management, tactical sales, automation, channel development, and more.

2. Sales & Lead Generation

   

   You may have had a challenging time handling cold calling, lead qualification, and generation. But our team is fully prepared to tackle and overcome challenges to filter out qualified professionals who can merge the queue to your sales funnel. As part of customer acquisition support, we half the effort of your sales and lead generation team who would have issues in coordinating the lead movement from the top to bottom of the funnel.

3. Contacts Verification

   

   Today, businesses have started to realize the importance of data. It is the key to success in the near and long-term. At FWS, we offer world-class contact verification and standardization solution that ensures your CRM is clean and has genuine lead data. This lead to faster conversion and less wastage of effort. We build an actionable database that ensures contacts can be moved through the funnel without resistance.

4. Order Processing

   

   At FWS, we are experts at configuring dedicated channels to capture and process inbound sales from numerous channels like email, voice, and live chat streams. We can monitor order status and keep customers notified through SMS, email, or any other preferred channels. Additionally, as part of customer acquisition and retention, we also provide services like tracking stock availability product comparison and supporting customers who inquire about products. In a nutshell, we make the buying experience more personal.

5. Appointment Setting

   

   If you are keen to streamline appointments, we have the bandwidth to receive and process requests to keep your hands free for fielding priority tasks. Our team can also assist you by tracking schedules, availability, and ensuring the best utilization of resources to keep customers and your support team notified about the status.

Our Call Center Portfolio

Have a look at the call center services portfolio provided by the experienced team at Flatworld Solutions.

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Languages We Support

We accept telesales customer acquisition requests from multiple geographies and have staff fluent in regional and international languages such as -

Telesales Customer Acquisition Process We Follow

Telesales customer acquisition is a serious function that most businesses overlook So, our team works with the best telesales customer acquisition process to accelerate growth and connections. Being a telesales customer acquisition service providing company, our approach is as follows -

Other Services You Can Benefit From

Why Outsource Telesales Customer Acquisition Services to Flatworld Solutions?

Outsourcing telesales customer acquisition services to Flatworld Solutions can benefit you in many ways. Our personalized solution suits all clients in search of the best telesales customer acquisition services. Additionally, many perks come by choosing a telesales customer acquisition service provider, some of which include -

• ISO Certified Telesales Customer Acquisition Services Provider

  When you outsource telesales customer acquisition services to FWS, we assure 100% commitment to ISO 9001:2015 standards to ensure quality.

• 100% Data Security

  FWS is an ISO/IEC 27001:2013 certified telesales customer acquisition service provider taking great care of your data to ensure it is safe.

• Flexible Pricing Option

  When you outsource telesales customer acquisition services, you can customize the order as per your needs and budget.

• International Standards Quality

  FWS is a first-class outsourcing partner for telesales customer acquisition services and prides serving clients for 19 years with technologies like AI and automation. So, when you outsource telesales customer acquisition services to us, we guarantee superb quality.

• Latest Tools and Technologies

  We are tech-savvy and use automation tools at a secure infrastructure to avoid data entry errors in managing CRM.

• Dedicated and Experienced Team

  We have contact center agents with years of experience to ensure each step is taken with caution to avoid denting the reputation.

• On-time Delivery

  Timeliness has been our strong forte when it comes to telesales customer acquisition services. We honor deadlines and commit to the assured deadline.

• 24/7 Customer Support Services

  We expand our global outreach through multilingual staff and support infrastructure that enables you to contact us anytime, anywhere.

• Highly Scalable

  Our telesales customer acquisition services are scalable. So if you need bandwidth during the ongoing assignment, we can help you expand and make room.

Client Success Stories

Flatworld Provided Outbound Calling to an Event Management Firm to Confirm Attendee List

A leading event management organization approached us for outbound calling by trusting our ability. We trained 15 agents to handle the attendee list. The operations were scaled and the project challenges were resolved deftly.

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Flatworld Provided Cold Calling Support to a Contract Research Organization

A contract research firm which specialized in safety & compliance of life sciences in the food industry offshored cold calling support to field the interest of prospects and turn them into warm leads.

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Outsource Telesales Customer Acquisition Services to Flatworld Solutions

FWS is considered a go-to partner by many clients because we remain a reliable and committed outsourcing partner in telesales customer acquisition services. Today, we are a top-tier ISO certified telemarketing company whose workflow you will find is more systematic and dependable. We offer custom and full-suite telesales customer acquisition services to help your customer have a happy experience. With our quality solutions, we improve productivity and customer satisfaction levels to whole new heights.

Contact Us now to outsource telesales customer acquisitions, and get free of cost consultation.