Telesales Customer Acquisition Services

Telesales Customer Acquisition Services

We handle customer acquisition over voice calls, email, and chat by convincing customers to buy products that are relevant to their needs at rates starting at $8 per hour

If you want your team to function outside silos, outsource telesales customer acquisition services to Flatworld Solutions so that our team can field functions that simply add drag to your workflow. At FWS, we have expertise in an array of functions that makes call center operations well-coordinated. We become the front-desk for your customers who have queries or want product assistance. We supply information and convince via USP specially designed for your business. We will warm the leads by handholding them through buying experience and conveying the value proposition. We will stay alongside them till they are handed over to your sales team.

Being a reputed telesales customer acquisition services providing company, we have rich expertise in customizing telesales customer acquisition services for every unique business need. With sophisticated call center technologies and infrastructure, we make your effort to connect with prospective customers count. If you are inundated will calls or have limited bandwidth, remember, Flatworld is the name you can trust because we are a highly capable telesales customer acquisition service provider.

Telesales Customer Acquisition Services that We Offer

As a reputed telesales customer acquisition service provider, FWS carefully interprets the client's need for robust telesales customer acquisition services. Being a leading telesales customer acquisition company, we offer the following solutions through multilingual experts -

  1. Cross-selling and Up-selling

    Cross-selling and Up-selling

    As part of our telesales services, we have professional telesales agents qualified in cross-selling and upselling. They use the latest telecalling practices to cross-sell and up-sell products and services. They have the skill and follow the best strategy to incorporate the techniques into the sales cycle. It helps to multiply interactions that convert to sales and enables customers to achieve a better value proposition. We specialize in application processing, payment processing, workflow management, tactical sales, automation, channel development, and more.

  2. Sales & Lead Generation

    Sales & Lead Generation

    You may have had a challenging time handling cold calling, lead qualification, and generation. But our team is fully prepared to tackle and overcome challenges to filter out qualified professionals who can merge the queue to your sales funnel. As part of customer acquisition support, we half the effort of your sales and lead generation team who would have issues in coordinating the lead movement from the top to bottom of the funnel.

  3. Contacts Verification

    Contacts Verification

    Today, businesses have started to realize the importance of data. It is the key to success in the near and long-term. At FWS, we offer world-class contact verification and standardization solution that ensures your CRM is clean and has genuine lead data. This lead to faster conversion and less wastage of effort. We build an actionable database that ensures contacts can be moved through the funnel without resistance.

  4. Order Processing

    Order Processing

    At FWS, we are experts at configuring dedicated channels to capture and process inbound sales from numerous channels like email, voice, and live chat streams. We can monitor order status and keep customers notified through SMS, email, or any other preferred channels. Additionally, as part of customer acquisition and retention, we also provide services like tracking stock availability product comparison and supporting customers who inquire about products. In a nutshell, we make the buying experience more personal.

  5. Appointment Setting

    Appointment Setting

    If you are keen to streamline appointments, we have the bandwidth to receive and process requests to keep your hands free for fielding priority tasks. Our team can also assist you by tracking schedules, availability, and ensuring the best utilization of resources to keep customers and your support team notified about the status.

Our Call Center Portfolio

Have a look at the call center services portfolio provided by the experienced team at Flatworld Solutions.

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Our Call Center Portfolio

Languages We Support

We accept telesales customer acquisition requests from multiple geographies and have staff fluent in regional and international languages such as -

 Dutch (Nederland)
 Bulgarian (български)
 Italian (Italiano)
 Spanish (Español)
 Latvian (Latviešu valoda)
 Turkish (Türk)
 Japanese (日本人)
 Hungarian (Magyar)
 Chinese (中文)
 Portuguese (Português)
 Swedish (Svenska)
 German (Deutsche)
 Swiss (Schweizerische)
 Estonian (Eesti keel)
 Korean (한국어)
 Finnish (Suomalainen)
 French (Français)
 Malay (Bahasa Melayu)
 Vietnamese (Tiếng Việt)
 Lithuanian (Lietuvių)
 Norwegian (Norsk)
 Polish (Polskie)
 Hebrew (עברית)
 Arabic (عربى)
 Czech (čeština)
 Danish (Dansk)

Telesales Customer Acquisition Process We Follow

Telesales customer acquisition is a serious function that most businesses overlook So, our team works with the best telesales customer acquisition process to accelerate growth and connections. Being a telesales customer acquisition service providing company, our approach is as follows -


01. Gathering Client Requirements

We speak to clients who require the telesales customer acquisition services and collect their requirement


02. Customizing Telesales Customer Acquisition

We will plan the contact strategy that aligns with the client's business philosophy and budget after the client picks the telesales & customer acquisition services


03. Appointing Telesales Customer Acquisition Teams

We will bring together a band of telesales customer acquisition experts to run the contact strategy and approach the prospects with a lead database


04. Telesales Customer Acquisition

We will contact leads and convince them to order your products by stating benefits that are realistic and achievable


05. Filing Reports

The reports will be submitted to the clients to highlighting our accomplishments

Other Services You Can Benefit From

Why Outsource Telesales Customer Acquisition Services to Flatworld Solutions?

Outsourcing telesales customer acquisition services to Flatworld Solutions can benefit you in many ways. Our personalized solution suits all clients in search of the best telesales customer acquisition services. Additionally, many perks come by choosing a telesales customer acquisition service provider, some of which include -

  • ISO Certified Telesales Customer Acquisition Services Provider

    When you outsource telesales customer acquisition services to FWS, we assure 100% commitment to ISO 9001:2015 standards to ensure quality.

  • 100% Data Security

    FWS is an ISO/IEC 27001:2022 certified telesales customer acquisition service provider taking great care of your data to ensure it is safe.

  • Flexible Pricing Option

    When you outsource telesales customer acquisition services, you can customize the order as per your needs and budget.

  • International Standards Quality

    FWS is a first-class outsourcing partner for telesales customer acquisition services and prides serving clients for 20 years with technologies like AI and automation. So, when you outsource telesales customer acquisition services to us, we guarantee superb quality.

  • Latest Tools and Technologies

    We are tech-savvy and use automation tools at a secure infrastructure to avoid data entry errors in managing CRM.

  • Dedicated and Experienced Team

    We have contact center agents with years of experience to ensure each step is taken with caution to avoid denting the reputation.

  • On-time Delivery

    Timeliness has been our strong forte when it comes to telesales customer acquisition services. We honor deadlines and commit to the assured deadline.

  • 24/7 Customer Support Services

    We expand our global outreach through multilingual staff and support infrastructure that enables you to contact us anytime, anywhere.

  • Highly Scalable

    Our telesales customer acquisition services are scalable. So if you need bandwidth during the ongoing assignment, we can help you expand and make room.

Client Success Stories

FWS Provided Outbound Calling to an Event Management Firm to Confirm Attendee List

Flatworld Provided Outbound Calling to an Event Management Firm to Confirm Attendee List

A leading event management organization approached us for outbound calling by trusting our ability. We trained 15 agents to handle the attendee list. The operations were scaled and the project challenges were resolved deftly.

Read more
FWS Provided Cold Calling Support to a Contract Research Organization

Flatworld Provided Cold Calling Support to a Contract Research Organization

A contract research firm which specialized in safety & compliance of life sciences in the food industry offshored cold calling support to field the interest of prospects and turn them into warm leads.

Read more


I have been using Flatworld Solutions for the telemarketing service for the past few months and have always been completely satisfied. They do an excellent job, are always punctual, and offer the most competitive rates. They have been very reasonably priced and have done exactly what we've asked of them.

Spokesperson, Travel solutions company in London More Testimonials »

Outsource Telesales Customer Acquisition Services to Flatworld Solutions

FWS is considered a go-to partner by many clients because we remain a reliable and committed outsourcing partner in telesales customer acquisition services. Today, we are a top-tier ISO certified telemarketing company whose workflow you will find is more systematic and dependable. We offer custom and full-suite telesales customer acquisition services to help your customer have a happy experience. With our quality solutions, we improve productivity and customer satisfaction levels to whole new heights.

Contact Us now to outsource telesales customer acquisitions, and get free of cost consultation.

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

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