Rebate Processing Services

Rebate Processing Services

Improve your business performance by optimizing your marketing and sales goals and getting tailored rebate processing services from FWS

Are you concerned about the rebate program at your organization and looking for rebate processing to optimize customer engagement and experience? If yes, then you are in the right place. We have a gamut of solutions that could streamline your rebate management process on any processing platform. Our team of rebate processing experts can streamline your organization's work process by making the data capture process more systematic, validating the contents, and making sure that the processes orients under rebate compliance regulations.

Flatworld Solutions is leading rebate management and rebate processing company and has been proving rebate processing services for the last 20 years. So, when you are in need of customized rebate processing services that allow you to grow your company's capabilities and streamline marketing and sales objectives, then you must outsource rebate processing services to us.

Rebate Processing Services We Offer

Rebate, which is essentially a deduction, or abatement from the paid amount, is a highly effective sales method that could expand your business. We have a healthy team of rebate processing experts who can direct you to adopt the best practices relating to rebate management and evaluate data to create a report to find out the areas that need improvement. Some of the services that we offer under rebate processing include -

 Rebate Data Processing
 Rebate Check Printing & Mailing
 Address Provisioning
 Rebate Order Processing
 Rebate Receiving & Sorting
 Data Entry
 Email Updates to Customer
 Rebate Survey & Polling
 Back Office Rebate Processing
 Rebate Support Service
 Laser Printing for Readable Checks
 Rebate Premiums Storage
 Kit-Making with Rebate Management Programs

Our Call Center Portfolio

Have a look at the call center services portfolio provided by the experienced team at Flatworld Solutions.

View all Samples
Our Call Center Portfolio

Our Rebate Processing Services Process

Our rebate processing services process is designed to provide the best advice/consultation/support from the initiation of a rebate processing project to its completion. We can draw insights by capturing data that could help you evaluate your business. Here is our time-tested rebate processing process that allows us to provide maximum benefits through our services -

Rebate form/receipts data entry
Collation and data summarization
Rebate form/emails validation against the business rules
When all the data is collated and summarized the automated software will determine whether the rebate complies with the industry protocols or not
When the rebate is compliant we will help you with the merchandise, transmit records for order fulfillment
In case, the rebate is non-compliant, our team will follow up with the customer and inform them of the rejection reasons

Call Center Software we use

HubSpot Bitrix24 Talkdesk Five9 Zendesk Dixa salesforce LiveAgent Avaya

Industries We Cater To

We can provide customized rebate processing services to suit the specific requirement of each & every industry/vertical. This includes -

Industries We Cater To

We have the required experience and skills to work with clients from different industries and verticals. Some of the key industries we cater to include, but not limited to -

Customs BrokerageCustoms Brokerage
Information TechnologyInformation Technology
Public SectorPublic Sector
Retail & eCommerceRetail & e-Commerce
Real EstateReal Estate

Other Services You Can Benefit From

Benefits of Outsourcing Rebate Processing Services to FWS

Flatworld Solutions, one of the prominent rebate management and rebate processing company has around 20 years of experience in offering rebate processing services. Some of the benefits of outsourcing rebate processing to us are -

  • Flexible Pricing Options

    When you have a tight budget and lack the required resource capability to carry out the rebate processing, do not worry. Our rebate processing services come with a flexible pricing model, which are based on a few factors, such as shift coverage, project duration, geography, etc.

  • 100% Information Security

    Flatworld Solutions is an ISO/IEC 27001:2022 certified rebate management and rebate processing company. We are capable to protect your business records from any unwarranted interruptions. Our offices, delivery centers, and systems are secure and can safeguard your data from any safety mishap.

  • State-of-the-art Infrastructure

    Our rebate processing support executives have access to state-of-the-art infrastructure, systems, and technologies to deliver their services within the stipulated time. All our workstations are equipped with FM200 fire prevention, and protection system, Telco-grade data center, multi-levels of redundancy for local connectivity, etc.

  • High Quality

    We follow Six-sigma methodology to improve the productivity level in our organization. When you outsource rebate processing services, you will get the best data management guidance that will help you strengthen the seller-buyer relationship.

  • Operational Transparency

    Our rebate processing process facilitates operational transparency as we follow the major industry regulations and scrutinize each process and employee. We also record all our communication for the audit purpose.

  • Built-in CRM

    We have a built-in CRM that helps us manage the customer contact info, follow-up with the leads, track the project progress, etc. for all the support services.

  • Multilingual Language Support

    We have a gamut of rebate processing representatives who are fluent in multiple languages. They can communicate with you or your customer in the preferred language.

  • 24/7 Availability

    Our team of rebate processing agents is available 24 hours a day/7 day a week. This enables them to respond quickly and provide immediate support.

  • Experienced Team

    We have a comprehensive hiring process to attract, hire, and train the best support executives. At FWS, the total number of call center executives exceeds 200 in capacity and our combined management experience surpasses 100+ man-years. So, when you outsource rebate processing services to us, you will get the best rebate processing services.

  • Comprehensive Weekly / Monthly Report

    We have developed our rebate processing process in such a way that will improve your marketing and sales initiative. We provide monthly/weekly rebate processing services reports that will help you find out the gap areas and streamline your sales/marketing process.

  • Options to Scale-up

    We scale up our services when your business requirements increase. Our rebate processing services can expand your business and nurture your brand, with no extra expenditure needed to recruit resources or create room for establishing new infrastructure.

Client Success Stories

FWS Helped Healthcare Consultants in Berlin with Inbound Call Center Support Services

Flatworld Solutions Helped Healthcare Consultants in Berlin with Inbound Call Center Support Services

Read the case study to know how FWS' experts provided inbound call center services that helped the client's back-end teams coordinate patients in real-time.

Read the Case Study
FWS Assisted a Leading Home Décor Manufacturer with Ticketing and Email Support Services

Flatworld Solutions Assisted a Leading Home Décor Manufacturer with Ticketing and Email Support Services

Learn how FWS provides skilled agents to meet the needs of leading home furnishing product manufacturer with ticketing and email support.

Read the Case Study

Outsource Rebate Processing Services to Flatworld Solutions


From initial conversations right through the functional application, Flatworld and their team have earned our respect and praise.

Vice President,
Electrical Solutions Provider, ON, Canada
More Testimonials »

Flatworld Solutions, a pioneer rebate management, and rebate processing company provides rebate processing services, telemarketing, cold calling, outbound call center services, and a gamut of other call center services to its global clientele. Our rebate processing support executives can help you optimize the marketing approach of your rebate management process.

At FWS, we will not only assist you with rebate processing but also in constructing a strong relationship with your customers. Get in touch with us today for a dependable, effective, and highly-affordable rebate processing services.

Contact Us


Decide in 24 hours whether outsourcing will work for you.

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

Ok, Got it.

Read our Privacy Policy.

Info Email


Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

Call Center Services in Philippines Hire Talented & Friendly Agents for your Call Center Read More