The client is an esteemed Brazilian cosmetics firm with multiple outlets throughout the US and a strong brand presence in 40+ countries. They strive to innovate and constantly unearth therapeutically significant botanical ingredients and use them in their products to drive sustainability. The client offers high-quality organic and vegan products. Compelled to give back to the environment and society, they focus on animal protection, environmental preservation, and more.
The client needed telemarketing and in-person prospecting assistance for one of their projects, which involved a unique talent acquisition requirement. They wanted assistance with cold calling to approach a specific demographic of prospective clients to fulfill their talent acquisition needs.
The client had a unique requirement of approaching new prospects from a specific demographic through cold calling. However, they were looking for agents who were a native of Spanish and fluent in English. This increased the project complexity and we were tasked to find agents who could meet these prerequisites of the client.
We shortlisted the agents who met the predefined client criteria and onboarded them within two business days. The resources were experienced and were able to quickly understand the target demographic. Our team approached the prospective clients using customized scripts and this helped us to convince the prospects successfully and get them to fulfill the client's requirements.
Timely support, a customized approach, and successful project delivery helped us to exceed the client's expectations. We were able to provide them with the best prospects to fulfill their talent acquisition requirements. The client was delighted with the outcome and renewed our contract to onboard us as an ongoing engagement for their future projects.
We are a cold calling services firm with 18 years of industry experience in serving global clients with in-person prospecting support. Our agents are well-versed in many languages and are equipped to provide you with multi-lingual language support. We use integrated CRM to personalize follow-ups and track progress.
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