Is operational rigidity preventing you from augmenting your existing customer relationships? Are you unable to meet your sales goals due to unanticipated glitches? Then it is time you try outsourced telemarketing services. Being a pioneer in outsourcing, we meet all your marketing requirements and help you increase your revenue by effectively closing sales.

Our competent inbound/outbound telemarketing services help you generate quality leads and close them. When you outsource telemarketing services to us, we provide you with insightful information about the unfulfilled requirements, the level of satisfaction, and the needs of your customers. Our strategic solutions are devised to address your customers' issues and enhance customer relationships.

Telemarketing Services We Offer

Whether you are struggling to generate quality leads, acquire new customers, or boost sales, our strategic telemarketing approach is devised to help you accomplish your goals. Build lasting relationships and deliver value with our customized services, which include -

Cold Calling Services

We have the required skills and expertise to provide you with quality cold calling services. Our team of call center executives leverages the latest and the best cold calling tools and technologies to help our clients acquire new clients and boost revenue. We can also help clients in building healthy long-term relationships with clients with our excellent communication skills.
Real Estate Cold Calling Services

Real estate cold calling services require highly experienced and skilled resources who can conduct sensible conversations with the potential prospects of the properties. We ensure that we leverage the latest tools and technologies along with the data provided by the client to ensure that they maximize sales of their properties.
B2B Cold Calling Services

We provide our clients with well-planned and strategic B2B cold calling services which will help them to acquire and attract new customers in a quick time. We understand the target audience thoroughly and our experienced professionals ensure that we deliver only the best quality B2B cold calling services.
Insurance Telemarketing Services

We provide highly efficient and effective telemarketing solutions for insurance agencies as well as insurance agents. Our professional telemarketers reach out to your leads and then make the initial prospecting calls. They then filter out the ones that are unlikely to close and provide you with a list of "warm" leads that you can then pursue to increase your chances of converting.
B2B Telesales Services

We'll call up your contact list and conduct telephone campaigns to grow your brand and improve product sales. Our proven calling strategy ensures complete coverage and successful conversion of cold leads by promoting products and services that they are likely to buy.
Cold Canvassing Services

Directly approach potential clients and present them with your capabilities. Our trained resources generate quality sales appointments to take your relationships further. With strategies that are solely focused on closing sales, we offer customized solutions that precisely cater to your needs.
Telemarketing Lead Generation Services

Identify quality leads that can be easily pushed down your sales funnel and close maximum sales with our telemarketing lead generation solutions. Our resources are qualified to analyze your target demographic and devise suitable strategies to intrigue them and pitch your offerings.
B2C Cold Calling Services

We have some of the best call center executives and B2C cold calling experts on board who can cater to any of your needs with ease. We create and follow a strategic sales script that will enable us to introduce the prospective client to your products/services, question them, get feedback, and set up further contact.
Teleprospecting Services

We provide comprehensive teleprospecting services to help our clients find potential buyers for their products/services. Finding prospective buyers is easier said than done, but our expert teleprospectors make this easy for you by bringing their years of experience to the table when you outsource your teleprospecting services to us.
Telesales Customer Acquisition

We have a highly qualified team of customer acquisition specialists who have years of experience in telesales and can negotiate with your site traffic and turn them into buyers. We promote your products or services and cross-sell, given the opportunity to serve customers. We use content strategy to take collaboration to the next level so you can court customers who are most likely to buy than speculating their intent in each qualifying stage.
Telemarketing Consulting Services

We provide proficient telemarketing consulting services. Our services include an on-site analysis, audits on performance, reporting specifications, scripting analysis, and more. Our team of telemarketing experts can efficiently develop customized telemarketing scripts and provide call center benchmarking services, training modules, and more. Outsource telemarketing consulting services to us and benefit from our cost-effective and competent services.
List Marketing Services

We can provide your organization with efficient list marketing services. We can offer telemarketing lists and direct marketing list services. The marketing lists that we create include details, such as zip code, state, city, income, job description, and credit card details amongst others. To ensure that your mailing services are effective, we can also offer national change of address services.

Inbound Telemarketing Services

When a customer contacts us for inbound telemarketing services, we first analyze and understand our customer's requirements. After analyzing our customer's requirements, our inbound telemarketing experts will provide our customers with an ideal inbound telemarketing solution at a competitive price.

Our wide range of inbound services includes dealer locator services, market research surveys, 3rd party verification services, lead generation services, direct response services, order taking services, opinion surveys, up-selling/cross-selling services, catalog sales services, membership application services, answering services, insurance claims services, and inquiry services.

Outbound Telemarketing Services

We qualify leads, build database lists, evaluate a concurrency of databases, and suggest other effective marketing strategies. At our outbound telemarketing facility, we use the latest in software and technology to provide interactive sale service.

We have the experience and the expertise to provide outbound telemarketing for market research programs, telemarketing sales, lead generation services, appointment setting services, product/service sales, cold canvassing, primary research, reminder calls, customer satisfaction surveys, and telemarketing lead generation amongst others.

Our Approach to Telemarketing Services

Our quick and efficient telemarketing support involves the following steps -

Analyze your marketing requirements

Devise a suitable telemarketing campaign

Reach out to your target audience

Measure the campaign response

Monitor and optimize telemarketing support

Call Center Software we use

Industries We Cater To

We have the required experience and skills to work with clients from different industries and verticals. Some of the key industries we cater to include, but not limited to -

Aerospace

Agriculture

Automotive

Customs Brokerage

Defense

Energy

Education

Entertainment

Finance

Food

Healthcare

Hospitality

Information Technology

Logistics

Manufacturing

Multimedia

Public Sector

Pharmaceutical

Retail & e-Commerce

Telecommunications

Insurance

Legal

Real Estate

What Makes Us the Preferred Telemarketing Service Provider?

We function as an extension of our client's team and dedicate the resources required to deliver the results. This makes us one of the sought after service providers. Here are some of the factors that set our telemarketing outsourcing services apart -

Extensive Industry Experience

We serve businesses across multiple industries, such as telecom, information technology, government agencies, and debt reduction organizations amongst others.
Technology-powered Solutions

When you choose us, you will benefit from our technology-driven services, professional telemarketing team, digital recording solutions, stringent quality control processes, and customized productivity reports.
Skilled Workforce

Our professional offshore telemarketing team is equipped to deliver customized services. our agents strike highly interactive conversations with your prospects and convert them into your paying customers.
Domain Expertise

As an established telemarketing service provider, we have a competent approach to telemarketing. This helps us address the complex and unique needs of our global clientele.

Additional Services You Can Benefit From

Contact Center Services

Provide the best experience to your customers without the hassle of excess operational overhead.

Inbound Call Center Services

Capture every opportunity and foster superior relationships with your customers with our customized services.

Outbound Call Center Services

Maximize your reach and make the right sales pitch with professional outbound call center services.

Virtual Assistant Services

Delegate all your administrative tasks to our virtual assistants and focus on the things that matter.

Call Center Monitoring Support

Monitor your call center to analyze agent behavior and improve your customer service.

Lead Generation Services

Generate qualified leads that convert into paying customers with our lead generation services.

Client Success Stories

FWS Provided Telemarketing Services to a Leading Insurance Firm

Flatworld Provided Tele-marketing Services to a Leading Insurance Firm

A leading insurance firm was looking for a reliable tele-marketing service providing company. Our team at FWS provided them with the required services.

Testimonials

I have been using Flatworld Solutions for the telemarketing service for the past few months, and have always been completely satisfied. They do an excellent job, are always punctual, and offer the most competitive rates. They have been very reasonably priced, and have done exactly what we've asked of them.

Spokesperson, Travel solutions company in London More Testimonials »

Leverage Our Telemarketing Outsourcing Services to Leapfrog Your Competitors

We are a reputed telemarketing services company with 19 years of industry experience. Our team analyzes your telemarketing needs, evaluates your sales process, and provides you with skilled resources who will help you drive exceptional results. Our services aim to -