Talk to Our Experts

Schedule Your Free Consultation

We respect your privacy. Read our Policy.

The Client

The client has a German-based real estate company operating from LA & Texas.

Client's Requirement

The requirement was to generate appointments for businesses to approach them and check if they are willing to sell their property. They also expected co-ordination with the service team for living up to the client's expectations. The list of contacts shared by the client included existing customers and qualified prospects. The primary condition was FWS team will be interacting with high-profile customers and the expected deal value was a minimum of 50 million.

Business Challenge

The project demanded to have skilled experts to continuously interact with inquiring customers and co-ordinate with the sales team to go and inspect the customer's home and help them with different options that suit the property accordingly. All of which the client couldn't handle on their own due to narrow bandwidth and cost constraints.

FWS' Solution

FWS deployed a team of 3 candidates with the capability to perform the required tasks along with an experienced team leader who has launched the requirement exceeding the client's expectation.

The Result

Three months into this successful campaign, we added one more resource for account management and backend enrollment.

Outsource Outbound Call Center Services to Flatworld Solutions

Flatworld is unbound by the limitations that our clients face. We are poised to address concerns and challenges that businesses deal with during outbound engagement with prospects in a respectful manner. Being at the heart of the Call Center industry for the last 20 years, we have the zeal and capability like no other to bring conversations into fruition. It doesn't matter how tough the deal size before us, we will help accomplish your goals and live up to your modest expectations.

If you have the same pressing issues regarding appointment setting or lead generation as faced by the client in this success story, give us a ping and we'll get in touch with you and help getting started.

Contact Us

Avail best-in-class services at affordable rates

Starts @ $10 /hour More pricing details


Our Customers

Movement Mortgage
Redwood E-Learning Systems

Call Center Services in Philippine

Hire Talented & Friendly Agents for your Call Center

Info Email


Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

Ok, Got it.

Talk to Our ExpertsSchedule Your Free Consultation