The client is from the software and IT sector. The client is based in Florida and has an operating center in Washington DC.
The requirement was to generate appointments for businesses to approach the client and check if they are willing to opt for their services. We also had to co-ordinate with the service team to live up to the client's expectations. The list of contacts shared by the client included existing customers and qualified prospects.
The project required skilled experts to continuously interact with inquiring customers and co-ordinate with the sales team to go and present required demos to prospective customers and help them with different options that suit their business models.
FWS dedicated a team of 3 candidates with the required capability and skills to perform the required tasks to a very high-quality level.
The client is very satisfied with the performance of the team and is continuing to avail our services.
Flatworld Solutions is a leading provider of a comprehensive range of call center services, including appointment setting services. Our agents are carefully chosen and trained to ensure that all our clients receive the best possible services right from day one. Our agents are proficient in using the latest call center tools and technologies to deliver exceptional services consistently.
Contact us now to discuss your call center requirement and we will be glad to help.
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