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Are you looking for after-hours call center services to help you handle your calls and emails that you receive outside of normal work hours? Are you looking for efficient after-hours call center solutions that provide you with contact center capabilities during weekends or holidays? Are urgent emails sitting in your mailbox overnight and do you want to be able to deal with them as and when they come in? If so, you are in the right place.

Flatworld Solutions (FWS) is a leading provider of after-hours call center services in India and abroad and can provide you with a wide range of after-hours call center solutions. If you are worried that you are losing out on business because of not being able to service customers after work hours, you need to choose our highly professional after-hours call center services. We help you resolve important issues on time and ensure that you don't lose customers.

Our After-hours Call Center Services

Flatworld Solutions is a leading after-hours call center service provider and has helped numerous clients provide an effective and efficient after-hours call center solutions that have helped them retain customers and grow their customer base. There is a lot at stake when considering implementing an after-hours call center strategy. If you don't provide after-hours call center services, then when your customers contact you after-hours and find you unavailable, they will simply go over to your competitors. This can result in a serious loss of business.

After-hours Emergency Call Center Services

After-hours Emergency Call Center Services

We provide effective after-hours call center services to help your clients with any urgent issues they may be facing concerning using your products or services. We will act as the first line of defense and help them resolve their issues.

After-hours IT Support Services

After-hours IT Support Services

We provide comprehensive after-hours call center services that provide your customers with comprehensive and in-depth IT support to resolve any IT-related issues that they may be facing. We will professionally represent your establishment and resolve all outstanding IT issues.

After-hours Help Desk Services

After-hours Help Desk Services

Our after-hours help desk services are designed to be a one-stop destination to help your customers with any of their product/service-related issues. We provide help desk services after your work hours on weekdays and 24/7 on weekends and holidays, ensuring that you can serve all your customers in a timely and professional manner.

Other Services


Network Monitoring Services


After-hours Guest Assistance


Notification Response Handling Services


Ticket Logging and Escalation Services


After-hours Chat Services


Active Directory User Management Services

Why Outsource After-hours Call Center Services to Flatworld Solutions?

Flatworld Solutions is a leading provider of after-hours call center solutions. Outsourcing after-hours call center services to us also make sense for a host of reasons, including.

Client Success Stories


Flatworld Solutions Provided Answering Services to a Reputed Pharma Client

A reputed client from the pharma sector wanted call answering services to answer customer queries and upsell related products. Our team provided high-quality services.

Read More

Flatworld Provided Appointment Setting Solutions to a Client From Washington, USA

A leading client from the software and IT sector was looking for inbound call center services. Our agents provided high-quality and cost-effective services.

Read More
Success Stories

Avail best-in-class services at affordable rates

Starts @ $10 /hour More pricing details


Our Customers

Movement Mortgage
Redwood E-Learning Systems

Call Center Services in Philippine

Hire Talented & Friendly Agents for your Call Center

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

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