The ability of a business to attract new customers is critical to its survival in an aggressive marketplace. Customer acquisition and lead generation can be a costly exercise. An increasing number of businesses are outsourcing this process to expert vendors because of the inherent cost benefits as well as to take advantage of an expert partner's specialized knowledge.
Flatworld Solutions can provide a comprehensive customer acquisition and sales solution that is closely aligned to your sales and marketing plans. We can help you expand your market share while ensuring that operations remain as efficient as possible. Whether you are looking for telesales services, a customer survey solution, or want to up-sell to existing customers, we can design a solution to meet your exact requirements.
Our Customer Acquisition Services
Flatworld Solutions is a leading provider of outsourced digital acquisition services and can help you efficiently and cost-effectively acquire new customers. Our customer acquisition solutions are comprehensive and will always be provided keeping your exact requirements in mind.
Our wide range of customer acquisition and telesales services include -
Running Multi-media Campaigns
We will run an effective customer acquisition campaign by carefully crafting a plan and executing it effectively. Our customer acquisition team will help you contact your customers directly and enable you to make the best pitch for your products or services.
Customer Retention Services
We provide highly effective customer retention services by ensuring that we provide the best customer experience whenever your customers get in touch with your firm. Our 19 years of experience have shown us how to best deal with customers to ensure that they remain satisfied and loyal.
Customized Inbound and Outbound Telesales Services
Our customer acquisition team will make professional outbound calls and take inbound calls to ensure that your business efforts are fruitful. We make use of a state-of-the-art CRM system to help you track and manage every potential customer and their queries.
Lead Generation Services
If you are looking for highly focused lead generation services, your search ends with us. Our customer acquisition team will provide more definitive appointments for your sales team. We ensure that the right message gets out to your prospective customer, resulting in increased conversions.
Online Market Research Services
Our customer acquisition team is highly experienced in handling various market research projects to help you customize your offerings according to consumer demands. We perform a wide range of surveys, including customer opinion surveys, customer satisfaction surveys, and blind surveys to provide you with the data you need.
Search Engine Marketing Services
An increasingly larger number of consumers are going on the internet to find information about products/services. We can provide an effective search engine marketing strategy to help your business appear higher in search engine listings.
Undertaking Cross-sell and Up-sell Programs
Cross-selling and up-selling are up to 5 times cheaper to perform as compared to acquiring new customers by running customer acquisition campaigns. Cross-selling and up-selling can also provide your customers with better services and boost your profits.
In addition to the above, we also take care of the following -
- Product information requests
- Payment processing
- Application processing
- Subscription renewals
- Database updating
Other Services You Can Benefit From
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Our Call Center Portfolio
Have a look at the call center services portfolio provided by the experienced team at Flatworld Solutions.View all Samples
Why Outsource Customer Acquisition Services to Flatworld Solutions?
We are a leading provider of telesales customer acquisition and retention services and are committed to understanding your business needs and working to deliver services that give you the maximum benefit. In short, our customer acquisition services can help you explore new business opportunities, effectively market your products and services, acquire new customers, and retain existing customers. With us as your outsourcing partner, you can be assured of the support you need to strengthen your business and meet competitors head-on.
Partnering with us can help you -
Our dedicated customer acquisition teams undergo specialized sales training. This helps them effectively handle all customer inquiries. Our focus is on increasing the percentage of calls that convert into actual sales without diminishing the customer's experience in any way.
Our stringent Quality Control (QC) process ensures that we either meet or exceed mutually agreed-upon quality standards.
Leveraging our existing infrastructure, process expertise, and trained executives can help you reduce costs without compromising on quality.
We use sophisticated technology and back-up systems to ensure maximum contact with your customers.
Focus on Results
We evaluate the performance of every marketing campaign that we undertake. Our emphasis is on delivering superior results.
Client Success Stories
FWS Delivered Robust Lead Generation Services to a Reputed SEO Company
A top Search Engine Optimization (SEO) firm contacted us to provide highly professional lead generation solutions. We provided robust services within a quick time.
FWS Delivered Telemarketing and Customer Acquisition Services to a Management Platform Provider
A top management platform service provider required telemarketing and customer acquisition services. We provided the client with highly robust and timely services.
I am so glad we partnered with Flatworld. I appreciate that I have a dedicated Project Manager who is available to answer my queries or feedback at any time.President,
Plumbing, HVAC, & Local Marketing Company, CO More Testimonials »
Why Outsource Customer Acquisition Services to Flatworld Solutions?
Flatworld Solutions can help you plan, design, and deliver effective customer acquisition support programs. We understand the importance of effective selling in expanding your customer base. Our focus is on leveraging our domain expertise to help you stay ahead in the market. We also provide other call center solutions such as B2C lead generation services, marketing intelligence services, customer satisfaction survey services, and more.
If you are looking for an outsourcing expert that can help you take your business to the next level, then your search ends with Flatworld Solutions. Contact us to outsource customer acquisition and retention services.
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