Flatworld Solutions offers a gamut of services for small, medium & large organisations.
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A leading IT services company's BPO division was facing several difficulties in processing mail order fulfillment for millions of orders each month. Flatworld Solutions helped the company by designing a unique BPO platform meant for mail order processing.
Some of the challenges faced by Flatworld were:
Flatworld Solutions set up a special team, the members of which had expertise in Oracle DBA, BPO platforms and operating systems. A special support operations centre was also established which was equipped with voice/email/internet facilities, including remote access support, which helped in reducing the turnaround time considerably.
The following technical support services were outsourced to Flatworld Solutions:
The company was pleased with the services provided by Flatworld Solutions. Several performance-related issues, faced by the company earlier, were also resolved by Flatworld Solutions. This augmented the company's productivity significantly.
Contact us to outsource BPO Services.
Pricing is a critical factor to consider before outsourcing. Our pricing model allows you to keep your costs in control.
Read Case Studies to find out how we helped our clients with Call Center Services.
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