Content Moderation Services

Paint your brand in the best light with brand-sensitive content. Contact us to rapidly scale your marketing campaigns

Your buyers recognize and trust user-generated content 50% more than other forms of media. But publishing user-generated content comes with its own set of challenges. It is mandatory to moderate such content to ensure it paints your brand in the best light. A scalable content moderation process allows you to generate and publish volumes of user-spawned content without hampering your brand image, consumer sensitivity, and bottom line.

In short, content moderation support is critical to your business. It protects your brand and makes your users feel secure. With professional help from a reliable service provider, you can ensure that visitors do not accidentally land up on upsetting or offensive content. Also, our experts scan the internet profusely to keep your brand safe from internet bullies. Leverage our services to weed out unsympathetic posts and gather insights into users’ buying behavior. Contact us now to make data-driven decisions about new products and marketing campaigns.

Our Content Moderation Support Services

Create a safe community platform for your brand users, tailor your brand communication to meet their expectations, and instill their confidence in your brand with our user-generated content moderation services -

1. Web Content Moderation

   

   Our experts are here to ensure that your users don’t accidentally land on blatantly offensive and damaging content featured on your website. To that end, we leverage web crawlers to scan and delete user-generated content that may adversely impact your brand credibility.

2. Social Media Content Moderation

   

   Our media moderators ensure that the user-generated content endorsed by your brand is compatible with the stipulated policies. Leverage our services to review comments and tailor communication based on user needs.

3. Community Moderation

   

   Our experts are familiar with 100+ platforms. They are compatible with technologies like InContact, Freshdesk, Zendesk, Kustomer, Salesforce, and others. Leverage our community moderation best practices to maintain your brand reputation while enhancing user experience.

4. Discussion Board Moderation

   

   Our project managers moderate online discussion boards to ensure quality information sharing. We regularly scan the boards for inappropriate content; we act immediately as per guidelines to eliminate them.

Why Hire Us as Your Content Moderation Company?

Our content moderation team is adequately trained to understand your specific needs and monitor content based on unique community standards. The key indicators of our services include -

• Certified Services

  We are a leading ISO 9001:2015 accredited content moderation services provider with rich domain expertise. We cater to businesses across geographies and industries.

• Data Security

  We adhere to ISO 27001:2013 ISMS-certified security systems to ensure project confidentiality. We sign NDAs to prevent unauthorized third-party access to your business information.

• Quality Services

  Our services help you to vet content according to community guidelines, specifications, and compliance. We monitor your social media content to enhance brand loyalty among consumers. We also monitor anomalies and flag suspicious accounts to ensure fraud prevention.

• Short Turnaround

  We study trends and in-depth analysis reports quickly and adeptly. We raise warning signs about potential issues ahead of time. Also, we drive engagement and nurture interest within narrow timelines.

• Single-point Contact

  You can get personalized support without waiting indefinitely for a response from the upper hierarchy. You can use the single point of contact to convey your concerns and generate instant responses.

• Experienced Team

  We have a team of 500+ skilled marketing specialists who leverage the right monitoring and listening tools to moderate your online content. Leverage our precise management skills to moderate content for sensitive communities.

Additional Services You Can Benefit From

Client Success Stories

Call Quality Monitoring Services to an AI Platform Provider

An AI platform provider was given call monitoring support. The client succeeded in achieving their business goals quickly with our affordable service.

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Video, Audio, & Text Monitoring Services to a Prominent South Asian Internet Company

Monitoring services were offered to a Singaporean client. We tracked video content sourced from a backstage live stream.

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Outsource Content Moderation Services to Flatworld Solutions

At Flatworld Solutions, we adopt a transformative, solution-based approach to interdisciplinary content moderation. We focus on targeted resources with vast domain expertise and train them with an intensive micro-learning curriculum. We cater to clients across industries and time zones; we enable them to target suitable and compliant content to specific audiences and geo-locations. The benefits of partnering with us for content moderation solutions include -

• Workflow customization
• Structured development milestones
• Enhanced time-to-value
• Real-time monitoring
• Cost reduction
• Greater scalability

Getting started with content moderation? Give us a call now to request a free quote.