Content Moderation Services

Proficient Content Moderation Services

Up your content management game with outsourced content moderation services.

Get scalable, cost-efficient solutions that meticulously filter user-generated content to foster positive user experiences.

The struggle to manage online presence by screening user-generated content across various platforms bogs down even the most established businesses. Moderating this content often requires significant investments of time, resources, and expertise, diverting focus from core business activities. Partnering with a credible outsourcing partner like us who offers content moderation services helps overcome these challenges and streamline operations.

We are an experienced company with specialized expertise in serving global clients for 18+ years. Our trained professionals are experienced in managing and moderating digital content. As you no longer have to hire and train resources, you get another compelling advantage of cost-efficiency. Outsourcing content moderation to us entitles you to flexible and scalable content moderation efforts without extra expenses. As a credible content moderation company, we follow compliant content moderation processes to minimize legal and reputational risks.

Customized Content Moderation Solutions We Offer

Our comprehensive content moderation support services empower you to manage and monitor user-generated content across various platforms, ensuring a positive user experience and safeguarding your brand's reputation. Take a look at the range of services we offer -

  1. Web Content Moderation

    Web Content Moderation

    Our expert team reviews and filters user-generated content on your website, ensuring compliance with your community guidelines and maintaining a high-quality user experience.

  2. Social Media Content Moderation

    Social Media Content Moderation

    Leverage our advanced tools and skilled professionals to monitor and moderate user-generated content on your social media platforms.

  3. User Generated Content Moderation

    User Generated Content Moderation

    Our services encompass monitoring, filtering, and validating user-generated content across multiple channels, ensuring it aligns with your brand values and guidelines.

  4. Discussion Board Moderation

    Discussion Board Moderation

    Our team monitors and moderates discussions, ensuring they stay on-topic, engaging, and free from spam or inappropriate content. This creates a valuable platform for users to connect and exchange ideas.

Distinguished Content Moderation Service Provider - How Do We Add Value?

We pride ourselves on delivering content moderation services that exceed industry standards. What sets us apart is our unwavering commitment to quality, ensuring that every piece of content is thoroughly vetted in accordance with your community guidelines, specifications, and compliance requirements. Here are some ways we add value -

  • Industry-leading Accreditation for Trust and Quality

    We are an ISO 9001:2015 accredited company committed to delivering exceptional quality solutions. This ensures that your content moderation needs are met with utmost professionalism and proficiency.

  • ISO/IEC 27001:2022 Certified Protection

    Our processes strictly adhere to ISO/IEC 27001:2022 ISMS-certified security systems, guaranteeing the confidentiality of your projects. We sign Non-Disclosure Agreements (NDAs) to prevent unauthorized access and safeguard your data.

  • Elevate Your Content Standards with Expert Moderation

    When it comes to content moderation outsourcing, we excel in providing top-notch services that adhere to community guidelines, specifications, and compliance regulations. We go the extra mile to flag suspicious accounts and anomalies.

  • Timely Analysis and Proactive Issue Management

    Our skilled team conducts in-depth analysis and delivers reports with short turnaround times. By raising warning signs ahead of time and driving engagement within narrow timelines, we empower you to make informed decisions and nurture interest effectively.

  • Streamlined Communication for Instant Response

    We provide personalized support without unnecessary delays by assigning a dedicated single point of contact who understands your unique requirements. This streamlined communication ensures that your concerns are addressed promptly.

  • Harnessing Expertise for Precise Content Moderation

    We have 500+ skilled marketing specialists who use monitoring and listening tools to moderate content for sensitive communities. Trust us to deliver the highest standards of moderation excellence, ensuring a safe and engaging online environment for your audience.

  • Demand-based Pricing

    We adjust prices based on factors such as market conditions, customer behavior, and the perceived value of the services. This helps you maximize cost efficiency as we dynamically adjust prices to reflect changes in market conditions.

Additional Services You Can Benefit From

Inbound Call Center Services

Maximize customer satisfaction and streamline operations with our professional inbound call center services.

Outbound Call Center Services

Drive your business growth with our outbound call center services. Our experienced agents follow a strategic approach to expand your customer base.

Cold Calling Services

Unlock new opportunities and generate quality leads with our targeted cold calling services. We will help you accelerate your sales pipelines.

B2B Lead Generation Services

Fuel your business growth with our effective B2B lead generation services, where we use proven strategies to identify and engage high-quality prospects.

Client Success Stories

FWS Provided Call Quality Monitoring Services to an AI Platform Provider

Call Quality Monitoring Services to an AI Platform Provider

An AI platform provider was given call monitoring support. The client succeeded in achieving their business goals quickly with our affordable service.

Read more
FWS Provided Video, Audio, & Text Monitoring Services to a Prominent South Asian Internet Company

Video, Audio, & Text Monitoring Services to a Prominent South Asian Internet Company

Monitoring services were offered to a Singaporean client. We tracked video content sourced from a backstage live stream.

Read more


I am writing to recommend the services of Flatworld Solutions who have been helping us with CCTV monitoring for our gyms to ensure the everyone at the gym are following legal norms in accordance with the latest Covid rules. Their attention to detail have aided in keeping us on track during the recent pandemic and through a major restructure.

COO & Co-Founder, Leading GYM Chain in Geneva, Switzerland More Testimonials »

Outsource Content Moderation Services to Elevate Your Brand's Integrity

Dealing with content moderation challenges demands a significant number of resources with expertise. Partnering with us assures easy scalability to manage fluctuating volumes while maintaining quality and efficiency. Our dedicated teams use advanced technologies to tackle large-scale requirements effortlessly, ensuring quicker turnaround times and a seamless user experience.

Outsourcing content moderation saves operational costs and provides access to the latest tools and technologies without additional investment. You can also free up your internal resources and focus on core competencies and strategic initiatives.

You are just a click away from driving operational efficiency and elevating your brand's online presence.

Contact Us


Decide in 24 hours whether outsourcing will work for you.

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

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Frequently Asked Questions (FAQs)

How to choose the right content moderation service company?

When choosing a content moderation service company, it is crucial to consider their track record, supported by positive client testimonials and case studies. Industry expertise is also essential to ensure the outsourcing partner comprehends the unique challenges and requirements of your niche. Evaluating their technology capabilities and moderation processes ensures they can effectively handle the scale and complexity of your content. Additionally, assessing their commitment to compliance and data security guarantees adherence to industry regulations and the protection of your sensitive information.

What are the benefits of partnering with a content moderation service company?

Partnering with a content moderation service company provides access to specialized expertise and resources, resulting in efficient and accurate content moderation. Eliminating the need for in-house moderation teams, infrastructure, and continuous training ensures significant cost efficiency. Scalability is another advantage of outsourcing, as it helps you manage fluctuating content volumes and scale without delays. Finally, these companies are consistent in enforcing community guidelines, policies, and legal compliance, which enhances your brand reputation.

How much does the content moderation service cost?

The cost of content moderation services varies depending on factors such as the volume and complexity of content, specific requirements, and desired service level. We offer flexible pricing models tailored to meet your needs, providing transparent and competitive pricing based on factors specific to your project.

How experienced is your team in providing content moderation services?

Our team comprises highly experienced professionals with a proven track record of delivering content moderation services to global clients across various industries. Their deep understanding of industry best practices and the latest moderation tools brings a wealth of expertise to ensure efficient and effective content moderation.

Do you provide ongoing content moderation support after project completion?

Yes, we provide ongoing content moderation support even after project completion. We understand the importance of maintaining a safe and engaging online environment, and our team is committed to providing continuous support to ensure your content complies with guidelines and policies. We offer flexible engagement models to cater to your long-term content moderation needs, providing peace of mind and ongoing protection for your brand.