Flatworld Provided Inbound Call Center Services to an Endocrinology Center

The Client
The client is an endocrinology center with physicians that are experienced in treating the most complex cases and implementing customized evidence-based clinical care. They utilize the most current practices, therapies, and nutritional & pharmacological treatments, and are committed to providing the best care in the region.
Client's Requirement
The client was looking for a vendor to help them handle incoming patient calls, collect appropriate information, and cascade the collected information to the respective departments as guided.
Client's Challenges
The client set a very tight timeframe for the hiring and training of the agents.
FWS' Solution
We shortlisted and onboarded seven customer support representatives within ten working days. These agents were able to deliver high-quality results right from day one.
The Result
The client is very pleased with the output of the team and has decided to continue to partner with us for inbound call center services.
Outsource Inbound Call Center Services to Flatworld Solutions
Flatworld Solutions has been providing exceptional inbound call center services as well as a full-spectrum of other call center services to a global clientele from across industries for over 19 years. Our team of call center agents is well aware of all the latest best practices in the industry and has significant experience in handling diverse requirements professionally, courteously, and reliably. Our agents are also highly proficient in using advanced tools and technology to provide superlative services.
Contact us now if you are interested in cost-effective and professional inbound call center services.

$8/hour
Avail best-in-class services at affordable rates
Get a FREE QUOTE!
Decide in 24 hours whether outsourcing will work for you.

USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000
Key Differentiators
Testimonials How Call Center
Outsourcing Works Quality
Monitoring Our Flexible
Pricing Call Center
Portfolio Call Center
Security Call Center
Infrastructure Transition
Management Call Center
Process Flow Call Center
Recruitment Call Center
Training Operational
Transparency Inbound Call Center
Technology Outbound Call Center
Technology Call Center
Network Transport Call Center
Services FAQs
-
Enhancing Customer Experience- The Power of Efficient e-Commerce Product Catalog Management
-
Flatworld Delivered Comprehensive Call Center Services to the Top Motorcycle Insurance Provider in the UK
-
Flatworld Solutions Delivered Cold Calling and Appointment Setting Services to a Serial US-based Entrepreneur
-
Flatworld Delivered CCTV Surveillance Services to an Aluminum Recycling Company in the US
-
Flatworld Delivered Virtual Assistant Services to an Autism Therapy Provider
Call Center Services in Philippines Hire Talented & Friendly Agents for your Call Center Read More