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The Client

The client is one of the leading SEO companies based in Canada and a well-known website designing and development firm. They help small and medium-sized businesses by creating a website report card for them and pitching their customized services further.

Client Requirement

The client was looking for a reliable and cost-effective appointment setting service provider who could help them with efficient services. They were looking for a skilled and talented team who could help them to capture the client's interest and use their internal CRM for data processing. They were on the lookout for resources that were well-versed with digital marketing and website development.

Business Challenges

Our team had to face a series of challenges while implementing the appointment setting project for the client. Some of the major challenges we faced were -

  • The client wanted us to quickly hire the team of agents and start the project as soon as possible.
  • The client wanted us to hire a highly skilled and talented team of appointment setting experts who also knew about website development and digital marketing.
  • We had to build a team of experienced resources who would be able to train the future batches as well.

Our Solution

Keeping the client's requirements and challenges in mind, our team at FWS devised a streamlined plan for the client. With the help of the talent acquisition team, we hired a team of highly skilled and experienced resources for the project within just 5 working days.

The team began its operations immediately and was successful in sourcing the business leads as required by the client. We were able to source the leads and verify the appointments with key account managers.

The Results

Our team successfully executed all the inbound and outbound activities with ease. The client even promised to increase the team size in the coming months. They were not only delighted to see the quality of leads we provided but also the cost-effectiveness of the entire project.

Outsource Appointment Setting Services to Flatworld Solutions

Flatworld Solutions has been a pioneer in providing the best quality appointment setting services and a series of other call center services to global clients. We have some of the most experienced and skilled appointment setting experts on board who can cater to all your needs swiftly. We make use of the latest and the best tools and technologies while delivering top-notch and error-free appointment setting services to clients.

If you are looking for a reliable and experienced appointment setting service providing company, then look no further. Get in touch with us today!

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Starts @ $10 /hour More pricing details

WHAT WE DO IN CALL CENTER

Our Customers

Movement Mortgage
Alcon
ARI
Maximus
Redwood E-Learning Systems

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USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

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