Virtual Medical Assistant Services

Virtual Medical Assistant Services

Embrace Innovation in Healthcare Delivery!

Optimize operations, prioritize patient care, and reduce the administrative burden with our efficient virtual medical assistant services.

In today's rapidly evolving healthcare landscape, staying ahead and delivering exceptional patient care while handling non-clinical responsibilities can be overwhelming. Ensuring efficient management of administrative tasks such as appointment scheduling, documentation, and communication is tedious and adds to the burden of an already demanding workload. This is where outsourcing virtual medical assistant services come to the rescue.

Delegating the administrative tasks to well-skilled and experienced professionals can help re-prioritize your practice's core competencies, further equipping you to improve patient outcomes and satisfaction.

Being a leading virtual medical assistant service provider in the industry, we understand the unique requirements of healthcare practices and have the technical know-how to offer unparalleled support to our clients. Harness the expertise of our skilled virtual medical assistants to streamline your healthcare's administrative tasks while focusing on what truly matters - delivering best-in-class patient care.

Partner with us to optimize operations while prioritizing patient satisfaction!

Virtual Medical Assistant Solutions We Offer

Looking for a way to maximize your practice's overall potential? Discover how our remote medical assistants help healthcare practices deliver enhanced patient outcomes while reducing administrative burdens. Our services include -

  1. Dental Virtual Assistant

    Dental Virtual Assistant

    Eliminate the need for investment in in-house staff, training, and other benefits while ensuring hassle-free workflows and optimal patient care with our dental virtual assistant solutions.

  2. Veterinary Virtual Assistant

    Veterinary Virtual Assistant

    From appointment scheduling to client communication, take the assistance of our experts to experience streamlined operations and improved efficiency in your veterinary practice.

  3. Virtual Medical Scribe

    Virtual Medical Scribe

    Boost accessibility and accuracy while reducing documentation burden with our comprehensive virtual medical scribe solutions.

  4. Remote Patient Monitoring

    Remote Patient Monitoring

    Enhance patient outcomes and proactive care by offering quick and efficient results with our remote patient monitoring solutions.

  5. Medical Billing Virtual Assistant

    Medical Billing Virtual Assistant

    Reduce administrative burden while ensuring end-to-end navigation of complex insurance processes with our accurate medical billing virtual assistant solutions.

  6. Insurance Verification Virtual Assistant

    Insurance Verification Virtual Assistant

    Streamline the patient registration process while ensuring accurate insurance verification and expedite patient eligibility with the expertise of our highly experienced virtual assistants.

  7. Prior Authorization

    Prior Authorization

    Expedite patient access to the necessary treatments while enabling our professionals to handle the complex process of obtaining prior authorizations for timely approvals.

Process We Follow for Our Virtual Medical Assistant Services


01. Requirement Analysis

In the first step, our team will gather specific details about your requirement for virtual assistance.


02. Selection of Virtual Assistant

Based on the information collected, our team will pick the most appropriate virtual assistants for your project to ensure their assistance brings value to your practice.


03. Meet Your Dedicated Support Team

We assign a dedicated support manager to ensure seamless assistance throughout onboarding until you meet VAs for your practice.


04. Begin Working with Your Virtual Assistant

Once the placement is completed, you can quickly handle your tasks and requirements to enjoy hassle-free workflows.


 HIPAA-Compliant Solutions
 Seamless Billing Process
 Quick Turnaround Time
 Calling Services

Why Choose Us as your Virtual Assistant for Medical Practice?

With over 20 years of experience in the industry and a team of highly skilled and experienced virtual medical assistants, our team aims to deliver exceptional service to our clients. Learn more about the benefits your practice can derive by partnering with our seamless virtual assistant services for medical practice. These include:

  • World-Class Resources

    With our multiple delivery centers across the globe, our team focuses on leveraging the latest infrastructure to offer impeccable outcomes to our clients, ensuring them with seamless operations.

  • Scalability

    Our team is well equipped with the right and adequate resources to assist medical practices across the globe and help them overcome the seasonal requirements of resources, ensuring optimum scalability.

  • 100% Data Security

    We leverage the best security services to ensure absolute data security for our clients. Also, we sign NDA agreements that bind us legally to protect the integrity of your enterprise data.

  • Quick Turnaround Time

    We offer the quickest TATs in the industry. By leveraging our services, you can benefit from the time-zone advantage.

  • Low-Cost Advantage

    Take the assistance of our virtual assistant for doctors to get cost-effective and strategically priced solutions, further enabling flexibility and customization.

  • Best-in-Class Services

    Our services undergo several quality checks before reaching out to clients. This helps meet the industry standards of accuracy and quality.

Additional Services You Can Benefit From

Virtual Appointment Scheduling Assistant

Optimize staff productivity while streamlining operations to offer immediate care to your patients with our virtual appointment scheduling assistant solutions.

Telemedicine Appointment Services

Get help with appointment scheduling to offer quick and hassle-free patient care to your patients with our comprehensive telemedicine appointment services.

Virtual Receptionist Services

Capture every opportunity that comes with a call! Reduce call abandon rate and never miss a chance to delight your customers with our virtual receptionist services.

Client Success Stories

Case Study on Inbound Call Center Support

Our Team Provided Inbound Call Center Support Services to a Berlin-based Healthcare Consultant

Learn how our inbound call center professionals supported the customer's back-end team by coordinating with the patients in real-time.

Read more
Customized BPO Platform

Gaps in a BPO Process Fixed for Healthcare Survey Campaign

A UAE-based client approached our team to design a customized BPO platform and streamline their process and policies to help them meet their business objectives and achieve better CSAT scores.

Read more

Outsource Virtual Receptionist Services


We would recommend Flatworld Solutions Ltd. for anyone looking for assistance in Help Center and remote patient monitoring with exceptional quality and can be trusted

Program Manager, ,
Healthcare IT Startup,Singapore
More Testimonials »

Managing non-clinical responsibilities while running a healthcare practice can be overwhelming, often diverting valuable time and resources from patient care. This is why outsourcing virtual medical assistant services can empower your healthcare practice to overcome in-house challenges effectively.

Entrust your critical tasks to our team of virtual medical assistant specialists to experience a range of benefits, including -

  • Streamline Workflows.
  • Enhance Productivity.
  • Elevate the Quality of Care.
  • Customized Medical Assistance.
  • Flexible and Scalable Workforce.

Embrace innovation in healthcare to stay ahead of your competitors by partnering with the best!

Contact Us


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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

Call Center Services in Philippines Hire Talented & Friendly Agents for your Call Center Read More

Frequently Asked Questions (FAQs)

What are the typical daily responsibilities of a virtual medical assistant?

From managing appointment scheduling, handling patient inquiries and communication to processing referrals and providing administrative support, a virtual medical assistant offers a wide range of solutions to ensure the smooth functioning of healthcare professionals.

How does a virtual medical assistant work for multiple doctors at once?

Being supported by a team of specialists, a well-skilled and experienced medical assistant leverages technology and expertise, effective time management, and organizational skills to offer exceptional virtual assistance to multiple physicians simultaneously.

How will my virtual healthcare assistant know how to talk to my patients?

All our virtual healthcare assistant undergoes comprehensive training to ensure that they possess the necessary communication skills to match the tone and approach of our clients, providing a seamless and positive patient experience.

How to choose a virtual medical assistant company?

When selecting your potential virtual medical assistant company, consider factors such as their relevant experience in the industry, the qualifications and expertise of their virtual assistants, client testimonials, and their flexibility in offering solutions catering to your unique requirements.