Talk to Our Experts

Schedule Your Free Consultation

Use your business email for priority, faster, and
tailored response!

We respect your privacy. Read our Policy.

For any company, a comprehensive product information request service and product support service is of paramount importance, for complete customer satisfaction. Outsourcing these services to a call center service provider will ensure an efficient, streamlined system of product information request services or service information request services.

Flatworld Solutions is a leading service provider of product information requests, service information requests, and other product-related support. We apply Lean Six Sigma methods to simplify processes, reduce delays, and ensure every customer request is handled accurately and efficiently.

Flatworld Solutions' Product Information Request Services

  • With expertise in serving a varied range of industries, Flatworld Solutions can cater to any company with any business profile.
  • We structure our product information response operations using standardized workflows within your customers’ requirements. We offer a variety of services such as warranty queries, product support, features, upgrades, accessories, and more.
  • You will provide the guidelines with a detailed catalogue of your products and the related information and we will provide a voice to your company.
  • Customer inquiries are resolved through standardized response workflows, ensuring prompt and effective support aligned with Critical to Quality (CTQ) metrics.
  • We maintain process visibility through real-time dashboards, so you can trigger validated improvements anytime you want.
  • Our product information request services, clubbed with order-taking services, offer an excellent combination for your customers who inquire about a product to place an order right away.

Call Center Software we use

Misys Tiger Medisoft Ortivus QRS Misys Tiger
Medisoft Ortivus QRS QRS

Our Call Center Portfolio

Have a look at the call center services portfolio provided by the experienced team at Flatworld Solutions.

View all Samples
Our Call Center Portfolio
View View View View View View View View View View View View View View View

Benefits of Outsourcing Product Information Services to Flatworld Solutions

Flatworld Solutions can enhance your product reach, your customer base and your sales. What more could you ask for?

Contact Us


Avail best-in-class services at affordable rates

Starts @ $10 /hour More pricing details

WHAT WE DO IN CALL CENTER

Our Customers

Movement Mortgage
Alcon
ARI
Maximus
Redwood E-Learning Systems

Call Center Services in Philippine

Hire Talented & Friendly Agents for your Call Center

Info Email

USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000


INDIA

Survey No.11, 3rd Floor, Indraprastha, Gubbi Cross, 81,

Hennur Bagalur Main Rd, Kuvempu Layout, Kothanur, Bengaluru, Karnataka 560077

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

Ok, Got it.

Talk to Our ExpertsSchedule Your Free Consultation

Use your business email for priority, faster, and
tailored response!
×