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Are you facing difficulties in achieving market goals by launching new products? Or, are you looking for a professional product promotion company to reach your target audience? If so, you must outsource product promotion services to us at Flatworld Solutions (FWS).

With 22 years of experience in product promotion and brand marketing support, FWS offers scalable, Service Level Agreement (SLA)-aligned strategies tailored to your business goals. Our experts help you expand market share, strengthen customer engagement, streamline omnichannel workflows, and build stronger brand recognition through data-backed promotional campaigns.

Product Promotion Services We Offer

We provide high-quality product promotion solutions that can increase your buyers' satisfaction levels and boost your market penetration level. Aligned with Key Performance Indicators (KPIs) such as lead conversion, customer retention, and brand recall, our Business Process Outsourcing (BPO)-backed services deliver consistent value across every touchpoint. Our solutions include:

Brand/Product Hotlines

Brand/Product Hotlines

With our customized product promotion hotline, our team of expert brand promotion executives can set appointments, keep track of your customers, persuade and remind them of your products, etc. Equipped with multilingual agents and AI-enhanced tools, we deliver consistent messaging and maintain SLA benchmarks for response times and engagement quality.

Product Advisory Notices Services

Product Advisory Notices Services

We research market sentiment, voice of the customer (VoC), and competitor data to help refine your messaging. They can also research the current market moods vis-à-vis your products and assist you in devising a better strategy.

Outcome Research

Outcome Research

We measure promotional outcomes using KPIs like reach, response rate, and sales attribution. These insights help refine future campaigns and validate Return on Investment (ROI), a critical step in any Lean Six Sigma Define, Measure, Analyze, Improve, and Control (DMAIC) lifecycle.

Product Recall Management

Product Recall Management

We can retrieve and repair your business from your disorganized in-house product recall process. As part of our product recall management services, we can test products, assess market risks, assist you with product disposal, and prepare cost analysis report.

Line Extension Introductions

Line Extension Introductions

Introducing new Stock Keeping Units (SKUs) or product lines? We support your extension with structured customer outreach, detailed product education, and coordinated BPO engagement—all tailored to shorten your product’s time-to-market and support smoother scaling.

Why Choose Flatworld Solutions for Product Promotion Services?

With over 22 years of experience and global delivery capabilities, Flatworld Solutions empowers clients to launch, test, and promote products with precision and scalability. Our approach emphasizes SLA adherence, customer satisfaction, and alignment with VoC expectations, helping you reduce time-to-market and maximize promotional ROI. Here's what sets us apart:

Client Success Stories

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FWS Helped a Prominent UK-based general insurance company with Disaster Recovery Services

The expert disaster recovery support team FWS enabled the customers to minimize operational risk by providing reliable business continuity services to investigate and resolve customer disaster recovery.

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FWS Supported a Chief Health Study Campaign by Putting Back Together Their BPO Activities

The team at FWS optimized the customer's BPO process by developing a tailor-made BPO processes that enabled them to achieve their business goals and accomplish a higher CSAT scores.

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Success Stories

Industries We Cater to

We deliver a wide range of product and brand promotion services to many industries & verticals. This includes -

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Aerospace

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Agriculture

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Automotive

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Customs Brokerage

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Defense

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Energy

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Education

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Entertainment

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Finance

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Food

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Healthcare

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Hospitality

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Information Technology

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Logistics

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Manufacturing

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Multimedia

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Public Sector

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Pharmaceutical

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Retail & e-Commerce

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Telecommunications

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Insurance

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Legal

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Real Estate

Outsource Product Promotion Services to Flatworld Solution

Flatworld Solutions delivers Lean Six Sigma-aligned product promotion services that optimize campaign ROI and enhance brand engagement. Backed by 22+ years of expertise and five global delivery centers, we help businesses test product reception, increase penetration, and scale outreach without overextending internal resources.

From strategic follow-ups and multilingual support to CRM-integrated reporting, our team of over 200 skilled professionals ensures that your promotional campaigns run seamlessly. We align closely with CTQs, SLAs, and VoC insights to drive measurable business value.

Are you ready to extend your market reach with precise, compliant, and cost-efficient promotional services? Connect with us today to scale your outreach and accelerate growth.

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Avail best-in-class services at affordable rates

Starts @ $10 /hour More pricing details

WHAT WE DO IN CALL CENTER

Our Customers

Movement Mortgage
Alcon
ARI
Maximus
Redwood E-Learning Systems

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USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000


INDIA

Survey No.11, 3rd Floor, Indraprastha, Gubbi Cross, 81,

Hennur Bagalur Main Rd, Kuvempu Layout, Kothanur, Bengaluru, Karnataka 560077

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

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