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The Client

A UK startup company that deals mainly with recruitment services in and around the UK and specific regions in Europe like Germany, Spain, etc.

Client's Requirement

The Client was looking for an outsourcing partner to help them cold-call prospective clients and onboard them for their talent acquisition requirements.

Business Challenge

The client lacked expertise in cold calling and required expert assistance to shortlist BDEs on short notice based on their skill set and qualification.

FWS' Solution

Keeping in mind, the above-mentioned requirement FWS was able to shortlist and onboard business development representatives within just 3 business days, who was very quick to understand the demography and the client's offering. They succeeded in convincing clients and delivered more than the client's expectations.

The Result

The client was extremely pleased with the team and deliverables and hence, increased the team size, renewed the contract, and took this engagement to an ongoing engagement.

Outsource Outbound Support Services to Flatworld Solutions

Flatworld Solutions has been a go-to service provider when it comes to outbound services because we have been at the heart of the industry for 20 years. In the years behind us, we have a trail of success stories that changed the outcome for struggling clients, most of whom had issues with bandwidth or the budget. Our team worked out a dynamic solution in most cases to deliver amazing results on short notice.

If you have a pressing issue faced by the client in this success story, give us a nudge and we'll get in touch and help you get started.

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WHAT WE DO IN CALL CENTER

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

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