Who is Flatworld Solutions?

Started 10 years ago, offering data processing solutions, Flatworld Solutions, now offers a rainbow of specialized services across different industry verticals. These help our clients save precious time in assessing vendor capabilities, negotiating contracts and sorting out legal, compliance & SLA issues. Here's a quick snapshot of Flatworld solutions:

• ISO 9001:2008 certified services outsourcing company
• Offering technology-driven services to over 9000 global customers, across 45 countries
• Providing more than 14 different IT services
• Offering huge plug-and-play benefits with mitigated risk, accountability, transparency and single point of contact
• Achieving 99% success rate in project handling

Flatworld Solutions has been offering customized business solutions for more than 10 years, which are as diverse as Call Center, Document Management, Engineering, Finance, Technology and Research & Analytics, with great élan. We are admired for re-engineering processes, improving quality, reducing turnaround time and maximizing profitability by increasing productivity.

What makes us an ideal outsourcing partner?

• 6 global delivery centers with world-wide delivery network
• Technology driven solutions & state-of-the-art infrastructure
• Experienced workforce with superior technical skills
• Affordable solutions with complete security and confidentiality

Being a multidimensional company, we know that each country has different area of expertise; so, we provide our customers with services from the country that executes it best. We have established multiple global delivery centers, due to following advantages:

• India - IT and ITES-related services, time-zone advantage, domain expertise, faster TAT, lower costs and high-end technology
• Peru - Best technology, software and infrastructure, cost-effective prices
• Bolivia - Technology services, low prices, Atlantic Time zone
• Philippines - Personnel skilled in animation, call center & Finance
• Kenya - Transcription services
• Paraguay - Software development, data processing and contact center services

Outsourcing helps organizations execute their non-core or temporary tasks in less time and cost, without worrying about infrastructural or administrative hassles. These are just a few reasons why people outsource:

• Increased productivity and efficiency
• Access to skilled resources at less cost
• Core business focus and streamlined revenue generation
• Business transformation
• Less turnaround time due to time zone advantage
• Less dependency on internal resources and timely execution

Over 9000 global customers across 45 countries have outsourced their business processes to us, and the number is growing.