Who is Flatworld Solutions?

Started 16 years ago, offering data processing solutions, Flatworld Solutions, now offers a rainbow of specialized services across different industry verticals. These help our clients save precious time in assessing vendor capabilities, negotiating contracts and sorting out legal, compliance & SLA issues. Here's a quick snapshot of Flatworld solutions:

  • ISO 9001:2015 certified services outsourcing company
  • Offering technology-driven services to over 18488 global customers, across 167 countries
  • Providing more than 14 different IT services
  • Offering huge plug-and-play benefits with mitigated risk, accountability, transparency and single point of contact
  • Achieving 99% success rate in project handling
Why Choose Flatworld?

Why Choose Flatworld?

Flatworld Solutions has been offering customized business solutions for more than 16 years, which are as diverse as Call Center, Document Management, Engineering, Finance, Technology and Research & Analytics, with great élan. We are admired for re-engineering processes, improving quality, reducing turnaround time and maximizing profitability by increasing productivity.

What makes us an ideal outsourcing partner?

  • Over 10 global delivery centers with world-wide delivery network
  • Technology driven solutions & state-of-the-art infrastructure
  • Experienced workforce with superior technical skills
  • Affordable solutions with complete security and confidentiality
Our Global Delivery Model

Our Global Delivery Model

Being a multidimensional company, we know that each country has different area of expertise; so, we provide our customers with services from the country that executes it best. We have established multiple global delivery centers, due to following advantages:

  • India - IT and ITES-related services, time-zone advantage, domain expertise, faster TAT, lower costs and high-end technology
  • Peru - Best technology, software and infrastructure, cost-effective prices
  • Bolivia - Technology services, low prices, Atlantic Time zone
  • Philippines - Personnel skilled in animation, call center & Finance
  • Kenya - Transcription services
  • Paraguay - Software development, data processing and contact center services
Benefits of Outsourcing

Benefits of Outsourcing

Outsourcing helps organizations execute their non-core or temporary tasks in less time and cost, without worrying about infrastructural or administrative hassles. These are just a few reasons why people outsource -

  • Increased productivity and efficiency
  • Access to skilled resources at less cost
  • Core business focus and streamlined revenue generation
  • Business transformation
  • Less turnaround time due to time zone advantage
  • Less dependency on internal resources and timely execution

Over 18488 global customers across 167 countries have outsourced their business processes to us, and the number is growing.

Who is Flatworld Solutions?

The CEO magazine: FLATWORLD featured as 'Company of the Month' in the top 25 BPM companies!
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The Flatworld Story

Jacob William, President and Group CEO

Flatworld Solutions - Who We Are?!!

Jacob William, President and Group CEO: Starting with data processing over 12 years ago, Flatworld Solutions offers 21 different IT services today, ranging from the relatively simple to the most complex processes.

Customer Testimonials

First let me congratulate you on the efficiency of your staff. Your team provides great services and I am really happy with their work. Keep up the good work.

MD,
Leading Real Estate Studio in Israel
View all Testimonials

Call Center Testimonial by Mischa Dupont - FWS

Mischa Dupont, Founder/CEO at Dupont Solutions about Flatworld Solutions Customer Service. Don't just take our word for it! See what our satisfied customers from different segments have to say about their experiences.

Video Testimonials

Customers We Have Served Over the Years

  • Korchina
  • Fujitsu
  • MSN
  • Redwood E-Learning Systems
  • International Career Institute
  • Enpevita
  • Loomis

What's New!

Articles

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Open Source Visualization Tools or Licensed Ones - Which One Should You Choose?

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How Much Does It Cost To Outsource Medical Insurance Verification Services?

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Services

How Can AI Help You Improve Your Customer Support Experience?

Learn how you can leverage artificial intelligence into your business to improve customer support experience and boost your client relationships

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3D Virtual Tours and Walkthrough Services

Get your 3D virtual tours and walkthroughs designed and implemented by our team of highly experienced architectural engineers at prices starting at just $12 an hour

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Managed Backup Services

Protect critical business information and reduce your downtime by choosing managed backup services from our skilled team at prices starting at just $15 an hour

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Vlog Video Editing Services

Our vlog video editors use proprietary video editing tools to correct flaws and imperfections in your vlog videos at rates starting at $12 per hour

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Digital Workplace Services

Collaboration, security, and business continuity are among many challenges we resolve for our clients using Cloud and connected workflow strategies at rates starting at $15 per hour

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