The client is a leading US-based luxury goods company that designs, manufactures, and markets fashion watches for men, women, and kids. They also deal with national and international sales at leading national chains and department and specialty stores. Their offerings consist of select licensed brands, celebrity designers, and private labels.
The client was looking for an outsourcing partner to help them with a customer support team who would help aged customers with their smartwatch issues.
The client had a tight timeframe and we also had to quickly source the right agents who could deliver right from day one.
FWS was able to shortlist and onboard a team of customer support representatives within a quick time of only 5 business days. The agents we chose quickly grasped the job responsibilities and delivered above the client's expectations.
The client is highly pleased with the quality of the team and the deliverables and has converted this engagement into an ongoing one.
Flatworld Solutions has been providing reliable, professional, and secure customer support services as well as a full range of other call center services to a global clientele from across industries for over 19 years. Our customer support team is comprised of thorough professionals who are versatile and proficient in the use of the latest tools and technologies to provide outstanding services. We are committed to providing the best services in the industry and helping our clients provide the most effective and robust experience to their customers.
Contact us now if you are interested in dependable, reliable, and cost-effective customer support services.
Avail best-in-class services at affordable rates
Decide in 24 hours whether outsourcing will work for you.
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
Flatworld Mortgage Solutions LLC
116 Village Blvd, Suite 220, Princeton, NJ 08540
135 Camino Dorado, Suite 7, Napa, CA 94588.
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