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Our 22+ years of expertise in human-led delivery is now strengthened with AI tooling selectively applied at the workflow stages where it delivers measurable value. From certified coders and licensed engineers to underwriters, editors, and analysts, our experts retain full ownership of decisions and outcomes. Repetitive, pattern-driven work is accelerated by AI, while critical judgment, governance, and final accountability remain with human experts.

Our Services

Call Center Services

Call Center Services

We offer superior multi-channel voice, chat & email support services.

Engineering Services

Engineering Services

Leverage over two decades of engineering expertise across industries.

Software Development

IT Outsourcing Services

Transform your business with customized solutions to bolster your business.

Capitalize on our voice, chat, and email support delivered by trained agents, with AI-assisted call summarization, sentiment routing, and intent detection layered into the CRM. AI generates transcripts and tags, while agents handle the customer interaction and resolution.

Engineering services are led by licensed engineers, while generative drafting and parametric automation accelerate first-pass CAD models in AutoCAD and Autodesk Revit. AI-assisted tooling improves speed and consistency while engineers review, validate, and sign off on final deliverables. Future-proof your business with secure and efficient IT outsourcing services.

Finance & Accounting

Finance & Accounting

Expedient, cost effective, expert finance and accounting services for small to large businesses.

Mortgage Support Services

Mortgage Support Services

HMDA compliant services to ensure faster payments, shorter closing cycles and improved borrower satisfaction.

Financial operations are managed by trained finance and accounting teams. AI-assisted invoice capture, automated reconciliation, and anomaly detection streamline ledger management and identify exceptions early. Accountants validate financial records and sign off on the close, while the technology handles repetitive processing and transaction-level tasks.

Mortgage processing is led by licensed underwriters and processors who evaluate credits, check compliance, and make final lending decisions. Document intelligence at intake accelerates file preparation, while rules-based stipulation checks identify missing conditions. The underwriter makes the approval decision, while AI-assisted workflows prepare review-ready files.

Creative Services

Creative Services

Our expertise across industries ensures that our creative services help boost your business revenue.

Data Services

Data Services

With 98% accuracy, ensure your data is error-free.

Insurance BPO Services

Insurance BPO Services

Reliable back office services for insurance agencies and insurance carriers.

Photo Editing Services

Photo Editing Services

Creative imaging services for diverse businesses.

Data Science Services

Data Science Services

Data science & analytics-driven solutions to help you take smarter business decisions.

Automation Services

Automation Services

Intelligent automation solutions to drive continuous process improvements and efficiency gains.

Across creative services, data operations, insurance workflows, photo editing, data science, and automation support, AI operates as an accelerator—not the decision-maker. Generative fill, background removal, and automated enhancement reduce turnaround time in photo editing. Repetitive, pattern-driven tasks are handled by AI-assisted workflows, while final quality and creative judgment remain with the domain experts.

Research & Analysis

Research & Analysis

Quality research solutions to ensure your organization's growth.

Legal Process Outsourcing

Legal Process Outsourcing

Benefit from professional & cost-effective LPO services.

Customs Brokerage

Customs Brokerage

Avail professional, accurate, time-bound and affordable services.

Logistics Services

Logistics Services

We ensure streamlined goods flow, reduced freight invoice & timely delivery.

Transcription Services

Transcription Services

Accurate, pocket-friendly transcription services delivered in multiple formats.

Translation Services

Translation Services

We offer accurate translation services by certified professionals.

Research analysts, paralegals, customs specialists, logistics coordinators, and certified linguists lead delivery across workflows. AI-assisted tools support faster legal document review and improve customs filing efficiency. Speech-to-text engines generate first-pass transcripts that are reviewed and time-stamped by experts. Neural machine translation accelerates multilingual workflows, but certified translators overlook context, accuracy, compliance, and final deliverables.

Web Analytics Services

Web Analytics Services

Gain key business insights & improve conversions to ensure your business stays ahead.

REO Support

Real Estate Owned Support

Streamline processes with customized technology solutions.

Additional Services

Additional Services

Improve your company's core competency while saving cost & time by outsourcing mundane & non-core tasks like Internet Marketing, Business Incorporation, HR, etc. to Flatworld.

Web analytics teams build dashboards, campaign reports, and performance insights using AI-assisted anomaly detection and audience segmentation. REO and title support teams use document classification to produce clean, structured data for analyst review. Across additional back-office functions such as internet marketing, HR support, and business incorporation services, trained specialists supervise execution, while automation improves speed, consistency, and operational efficiency.

Live chat with us

USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000


INDIA

Survey No.11, 3rd Floor, Indraprastha, Gubbi Cross, 81,

Hennur Bagalur Main Rd, Kuvempu Layout, Kothanur, Bengaluru, Karnataka 560077

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

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