Our Services
Call Center Services
We offer superior multi-channel voice, chat & email support services.
Engineering Services
Leverage over two decades of engineering expertise across industries.
IT Outsourcing Services
Transform your business with customized solutions to bolster your business.
Capitalize on our voice, chat, and email support delivered by trained agents, with AI-assisted call summarization, sentiment routing, and intent detection layered into the CRM. AI generates transcripts and tags, while agents handle the customer interaction and resolution.
Engineering services are led by licensed engineers, while generative drafting and parametric automation accelerate first-pass CAD models in AutoCAD and Autodesk Revit. AI-assisted tooling improves speed and consistency while engineers review, validate, and sign off on final deliverables. Future-proof your business with secure and efficient IT outsourcing services.
Finance & Accounting
Expedient, cost effective, expert finance and accounting services for small to large businesses.
Mortgage Support Services
HMDA compliant services to ensure faster payments, shorter closing cycles and improved borrower satisfaction.
Healthcare BPO
Improve accuracy & ensure HIPAA compliance cost effectively.
Financial operations are managed by trained finance and accounting teams. AI-assisted invoice capture, automated reconciliation, and anomaly detection streamline ledger management and identify exceptions early. Accountants validate financial records and sign off on the close, while the technology handles repetitive processing and transaction-level tasks.
Mortgage processing is led by licensed underwriters and processors who evaluate credits, check compliance, and make final lending decisions. Document intelligence at intake accelerates file preparation, while rules-based stipulation checks identify missing conditions. The underwriter makes the approval decision, while AI-assisted workflows prepare review-ready files.
Creative Services
Our expertise across industries ensures that our creative services help boost your business revenue.
Data Services
With 98% accuracy, ensure your data is error-free.
Insurance BPO Services
Reliable back office services for insurance agencies and insurance carriers.
Photo Editing Services
Creative imaging services for diverse businesses.
Data Science Services
Data science & analytics-driven solutions to help you take smarter business decisions.
Automation Services
Intelligent automation solutions to drive continuous process improvements and efficiency gains.
- Robotic Process Automation
- Cognitive Process Automation
- Business Process Automation
- Digital Transformation
Across creative services, data operations, insurance workflows, photo editing, data science, and automation support, AI operates as an accelerator—not the decision-maker. Generative fill, background removal, and automated enhancement reduce turnaround time in photo editing. Repetitive, pattern-driven tasks are handled by AI-assisted workflows, while final quality and creative judgment remain with the domain experts.
Research & Analysis
Quality research solutions to ensure your organization's growth.
Legal Process Outsourcing
Benefit from professional & cost-effective LPO services.
Customs Brokerage
Avail professional, accurate, time-bound and affordable services.
Logistics Services
We ensure streamlined goods flow, reduced freight invoice & timely delivery.
Transcription Services
Accurate, pocket-friendly transcription services delivered in multiple formats.
Translation Services
We offer accurate translation services by certified professionals.
Research analysts, paralegals, customs specialists, logistics coordinators, and certified linguists lead delivery across workflows. AI-assisted tools support faster legal document review and improve customs filing efficiency. Speech-to-text engines generate first-pass transcripts that are reviewed and time-stamped by experts. Neural machine translation accelerates multilingual workflows, but certified translators overlook context, accuracy, compliance, and final deliverables.
Web Analytics Services
Gain key business insights & improve conversions to ensure your business stays ahead.
Real Estate Owned Support
Streamline processes with customized technology solutions.
Additional Services
Improve your company's core competency while saving cost & time by outsourcing mundane & non-core tasks like Internet Marketing, Business Incorporation, HR, etc. to Flatworld.
Web analytics teams build dashboards, campaign reports, and performance insights using AI-assisted anomaly detection and audience segmentation. REO and title support teams use document classification to produce clean, structured data for analyst review. Across additional back-office functions such as internet marketing, HR support, and business incorporation services, trained specialists supervise execution, while automation improves speed, consistency, and operational efficiency.
Live chat with us
USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000
INDIA
Survey No.11, 3rd Floor, Indraprastha, Gubbi Cross, 81,
Hennur Bagalur Main Rd, Kuvempu Layout, Kothanur, Bengaluru, Karnataka 560077