Do you have a requirement to conduct outbound calling to your customers to follow up on inquiries or to pitch a sales offer? Does your business need to provide quick, reliable, and professional customer service over the phone but is being held back due to constraints with hiring and training the right agents, not to mention the added burden of providing high-quality infrastructure and taking care of administrative headaches like payroll? Do you want to outsource your outbound calling function to a reliable and experienced provider of outbound calling services? If so, you can benefit significantly from our outbound calling solutions.
Flatworld Solutions (FWS) is a leading outbound calling company and has handled the outbound calling requirements for numerous clients for over 19 years. We can provide you with highly-skilled, professional, and courteous outbound callers and provide world-class infrastructure for them to be able to deliver outstanding outbound calling services. Our pricing structure is also highly competitive and can be customized so that you get only what you pay for. With our professional outbound calling experts by your side, you can grow your sales and provide a better customer experience to your clients.
Our Outbound Calling Services
We are a leading outbound calling service provider and can provide highly customized solutions based on your specific requirements.
Our outbound calling services include -
We provide highly efficient and effective telesales services and draw from our rich experience to provide our clients with more effective strategies to reach out to their customers. We can provide streamlined sales scripts and other resources so you never let a sales opportunity pass by without capitalizing on it.
Lead Generation Services
If you are finding it difficult to generate leads, or the quality of leads that you are generating is poor, our professional lead generation experts can help. We will expertly get in touch with your customers, gauge their interest in your product/service, and meticulously note down opportunities to further your sales efforts with hot leads.
Market Research Services
Our versatile call center agents are also adept at conducting a wide range of market research to inform our clients of potential new opportunities. We can provide you with key insights based on thorough market research and then reach out to potential clients with customized scripts to pitch products/services that are useful to them.
Appointment Setting Services
If you are looking to call prospects and schedule appointments with your sales team or other departments, our team of expert callers can do so with utmost professionalism. Increase the number of appointments you generate with our appointment setting services.
Sending out Tele-surveys
Many companies often wish to gauge the attitude of potential and existing customers by getting to know their likes/dislikes toward particular products or services. We can help you gather this information by conducting surveys through the phone and recording this useful information for you.
Calling Customers Back
We can send your customers reminders to let them know of specific action plans. We can also ensure that the lines of communication between your business and customers always remain open. You can let your customers know that they are valuable and that you are proactively engaging with them.
Other Services You Can Benefit From
Why Outsource Outbound Calling Services to Flatworld Solutions?
Flatworld Solutions is a leading outbound calling service providing company and can help you effectively and professionally reach out to your customers. Some other reasons to work with us include -
We provide our outbound calling services at highly affordable rates, helping you cost-effectively reach out to your customers.
Being a leading provider of outbound calling services, our solutions are underpinned by a high commitment to data security and confidentiality. We are also ISO/IEC 27001:2013-certified.
Our guarantee is that you will always receive the most reliable and effective outbound calling services when you outsource to us.
All our outbound calling experts work out of world-class offices equipped with all the infrastructure that they need to provide outstanding services.
Tools and Technologies
All our outbound calling experts are highly proficient in using the latest tools and technologies to provide high-quality outbound calling services.
Quick Turnaround Time
We will always provide our outbound calling services very promptly, ensuring that your customers are not subject to delays.
Our outbound calling team is comprised of highly experienced professionals with significant experience in professionally calling customers.
Client Success Stories
FWS Provided Customer Support Services to an Israel-based Gaming Startup
A Tel Aviv, Israel-based gaming startup was looking for inbound customer support to be provided through the Zendesk platform. Our agents delivered outstanding results at affordable rates.
FWS Performed Live Call Transfers for a US-based Client to Close Sales
A Texas-based chicken coop manufacturer wanted to reach out to retailers, set up appointments, and close sales. We provided reliable and professional services at cost-effective rates.
I am highly impressed by your hard work and superb quality of service! You also charge very reasonable prices. Thank you a million times!!Assist. VP, Mortgage Company, Norfolk, VA More Testimonials »
Outsource Outbound Calling Requirements to Flatworld Solutions
Flatworld Solutions provides comprehensive, professional, and reliable outbound calling services, as well as a full spectrum of other call center services. Having been in business for over 19 years, we know exactly what it takes to make a positive impact on customers that drives better outcomes from customer engagement. With our services, you can ensure that you provide better customer service and that your customers have an overall better customer experience.
If you require professional and affordable outbound calling services, get in touch with us today!
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