Flatworld Solutions offers a gamut of services for small, medium & large organisations.
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Flatworld has been rendering call center outbound services for over 11 years and offers efficient and timely support to your business. Our call center infrastructure supports several dependable and up-to-date call center outbound services.
Flatworld's call center infrastructure has a distributed dialer architecture and is tightly integrated with Cisco voice solution. Our predictive dialer has 2:1 pacing and real time calling list management. This architecture also has DNC management and maintains low nuisance (individual agent pacing, extent function and cancel dial).
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Read more about the call center recruitment process at Flatworld.
Read about Flatworld's Inbound Call Center Technology.
Find out more about the network transport and internet technology used at Flatworld.
Pricing is a critical factor to consider before outsourcing. Our pricing model allows you to keep your costs in control.
Read Case Studies to find out how we helped our clients with Call Center Services.
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