Third-party verification has become an essential part of countless industries, from healthcare organizations, telecom companies, law firms, travel agencies, and so many others that utilize third-party verification solutions to ensure complete security for clients. In many of the client interactions that happen long-distance, it is practically impossible to have signed or written documentation and authorization from clients for any specific change in services that the client requests. This is when third-party verification services serve as a legally binding authentication or confirmation from the client, thus enabling your company to take forward and act on the client's request. Third-party verifications enable companies to add proof to electronic transactions. And when a personal touch is added, third-party verifications can also help walk your customers through the whole process of verification in a more efficient way, giving them the assurance they need. However, to make the most out of third-party verification services, you need to work with a professional third-party verification services providing company.
Flatworld Solutions (FWS) is an experienced third-party verification service provider that can serve your requirements well with a specialized team of professionals who protect your customer base. We know that customers in every industry depend on different service providers for safeguarding their identity and data, and we help you give your customers exactly what they expect from you, thus safeguarding your trust and your customer's data.
Flatworld Solutions is fully equipped with a large team of call center experts who are always available to answer on behalf of your organization so that every customer you have is attended to. We are capable of handling over 25,000 inbound calls in a day and assure prompt services. Our team of diligent call center professionals along with the latest technology that we leverage helps us provide flawless services to uphold your brand name. Following are the third-party verification services that we offer -
Live operation third-party verification services are for our clients who look to provide live interactions to their customers. When you opt for live operator TPV, our team takes care of real-time interactions with your customers so that they get to talk to real people that add more quality with a personal touch to your services. Our staff is thoroughly trained to meet excellent standards of call center services so that when your customers pick the call and connect with you through us, they perceive your brand as trusted and professional. We set a customer service strategy by gaining a clear understanding of your client base to customize our third-party verification services exclusively for your business.
When you run a sales campaign, it becomes all the more essential to have an automatic TPV in place. We, at Flatworld Solutions, are equipped to meet all your automatic third-party verification services as per your needs. We offer customized automatic TPV solutions, and keeping in mind you might need automatic TPV for various purposes, we are capable of being your one-stop-solution for all your requirements. We can work with you on a variety of scripts and change the existing scripts to suit your taste if you request changes at any point. The transactions are recorded during the call, and we make them readily retrievable immediately after the call. We store all the recordings and transfer them electronically so that you never lose them.
While having professionals handle calls for you, whether automatic or real-time, third-party verification is very crucial to ensure flawless services, and the importance of the right script cannot be underestimated. We work with some of the most experienced scriptwriters to craft unique scripts for your unique business. Our professionals will sit with you to come up with an effective plan.
We have been able to successfully cater to numerous clients over the years - thanks to our well-planned, streamlined process that we follow that gives us complete control over the quality of our services at every stage. We have 4 broad stages of the third-party verification process, which may further be divided into more substages based on the nuances involved in your project. With that said, we follow the following 4 core steps when you opt for our services -
When you reach out to us for our third-party verification services, we get back to you and communicate to understand your business and its unique requirements. This helps us come up with the scope of the project along with details like the estimated timeframe and costs. Once you approve of the scope of the project, we proceed to the next step
Once we know your requirements, we allocate resources and decide on a team that would work on your project. We bring together a team that consists of professionals who have all the required qualifications to provide you with unparalleled third-party verification services. After deciding on the project manager and the whole team, we move on to the next step
We come up with a plan based on the services you require. Our team sits with you to discuss the script, and we craft a draft that undergoes changes based on your feedback. Once we have the required scripts with us, we are ready to get on calls with your customers
This involves either coming up with the automatic TPV recordings or being available in real-time to your clients. We diligently record calls, store them, and transfer them to you so that you have a record of all the data that you need
Flatworld Solutions has all that qualifies us as pioneers in providing third-party verification services both in India and globally. We have a team of trained, qualified, and skilled professionals who, with their extensive experience, have great insights into third-party verification services and the intricacies that are involved. Here are some of the benefits of opting for our services -
We understand that third-party verification services are mandatory for many industries irrespective of the size of the company. We make our services accessible to both small-scale and large-scale businesses by giving fair cost estimates. Therefore, a budget will never be a constraint for you when looking for top-notch third-party verification services.
We know how you trust us with your valuable data, and we take all the required measures to safeguard your data and information. Our teams sign a confidentiality clause and we protect our systems from third-party access and data breaches.
Being an ISO-certified company, we meet the industry standards and strictly comply with all the regulatory procedures. Our services are in complete compliance with regulations by the FCC, FTC, PSC, PUC, and other agencies.
We work in fully-equipped, technologically forward office spaces and we have complete power and network backup at all times so that there are no hassles when we're working for you.
When you decide to partner with us, we assign a dedicated project manager to your project who would serve as a single point of contact to eliminate communication-related confusion. You can reach out to the manager for regular updates, any queries, and to give your feedback.
Our team of customer care service providers is available round the clock to receive your queries related to our services. You can get in touch with us via calls, emails, or the chatbox on our website. We will get back to you in a short period with the information you need.
A leading UK-based packers and movers enterprise required high-quality chat support and lead generation services. We provided accurate and cost-effective services.
A leading financial services provider was looking for actionable leads to enhance their sales. We provided cost-effective and timely services to the client.
I have had a good experience with them over the past few months for the services they have rendered to us. I therefore strongly recommend their services.Sales Head, Cosmetic Company, Tokyo More Testimonials »
Given how important third-party verification services are, we are committed to providing the highest quality services. We have successfully served numerous individuals over the years, and we depend on years of experience to be able to serve you in the best ways. We are among the top third-party verification companies and our services are known for being accurate, precise, and free of errors and loopholes. Each individual that works with us has an eye for detail and we follow a meticulous approach so that you can rest easy knowing an expert takes care of all your third-party verification requirements.
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