Virtual Assistant Phone Answering Services

In the competitive business world, it is important to keep your customers happy. On any given day, it has been observed that customers tend to make the maximum number of calls to your office, the other calls being made by partners, vendors and other stakeholders of your business. Moreover, 75% of callers tend to hang-up on hearing a voicemail rather than a live voice.

Thus, having a person to answer all your calls is a must. You can hire a virtual assistant from Flatworld Solutions to answer all the calls that you receive in a business day. The assistant that you hire would answer calls during your working hours, just like your personal assistant, ensuring that all the calls that you receive are answered in a professional manner.

Contact us to hire a virtual assistant who can answer all your calls!

Call Center Software we use

HubSpot Bitrix24 Talkdesk Five9 Zendesk Dixa salesforce LiveAgent Avaya

Our Virtual Remote Assistant Can

  • Answer all your calls with your company's welcome message
  • Fix appointments by answering and making calls
  • Gather information from calls received and pass it on to you
  • Maintain a record of all calls answered on a daily basis
  • Answer calls with a pleasant tone of voice

Why Hire Our Virtual Assistant?

  • Considerable cost savings
  • Avoid investing in setting up call lines that get diverted to your personal phone
  • Have your calls answered even if you are not in office
  • A virtual assistant is not expensive when compared to a full-time-assistant
  • Professional and polite approach
  • Use of professional language
  • Remote assistant has necessary infrastructure to answer calls
  • Highly trained and experienced assistant
  • Security protocol in place to make sure that information from calls remain confidential
  • Ability to modify call script as and when required

With so many advantages, it would be a wise decision to hire a virtual assistant to have all your calls answered.

Contact us to hire a virtual assistant for all your call answering needs.

Contact Us


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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

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