Business Process Automation Services

Business Process Automation Services

Get purpose-built, ready-to-deploy automation solutions powered by cloud, data, and AI.

Free your time-strapped resources and achieve a new performance frontier with our business process automation services.

In our professional services company, we understand that achieving process excellence is essential for consistent delivery of high-quality outputs and adapting to digital disruption. With an impressive track record of serving over 600 clients across more than 60 countries, we offer a diverse range of business process automation (BPA) services. Our state-of-the-art BPA services harness the power of innovative technologies such as Robotic Process Automation (RPA), Artificial Intelligence (AI), and Machine Learning (ML). This potent combination transforms your business operations, with RPA streamlining routine tasks to maximize speed and accuracy, and AI and ML algorithms learning from data patterns to boost efficiency. The benefits are manifold-you experience heightened efficiency, drastic reduction in errors, significant cost savings, and rigorous adherence to compliance standards.

Our expertise spans across workflow automation, user provisioning, self-service analytics, and even AI-enabled operations for increased efficiency. Our robust low-code and no-code automation capabilities empower your process experts to swiftly automate tasks without the need for programmers, making the automation process quicker and more efficient. Furthermore, automation allows your team to focus on strategic tasks and improve customer service. Our BPA services empower your business to work smarter and outpace competitors.

Having completed over a thousand process automation projects, we have over time built an extensive repository of reusable automation building blocks. With our specially designed interfaces, you can easily drag and drop these blocks to automate operations expeditiously. This not only equips our automation specialists to assist you better but also helps you maximize your employee efficiency by reducing time spent on repetitive tasks across various departments.

We invite you to experience our expert business automation services firsthand. Witness how our purpose-built, ready-to-deploy automation solutions assist in comprehending and orchestrating your critical resources with ease. Our bespoke services, combined with your business acumen, can truly amplify your business performance.

Business Process Automation Solutions to Drive Business Excellence

Staying ahead of the curve requires innovation, agility, and strategic use of technology. This is exactly what our team of expert strategists, technologists, and consultants helps you achieve. Harnessing the power of automation to transform your business processes is just a step away with our collaborative automation support.

Our top process automation solutions designed to propel your business to new heights include the following -

  1. Workflow Automation

    Workflow Automation

    Streamline your business operations with our workflow automation services. We help eliminate manual processes, boost efficiency, reduce errors, and freeing your time for more strategic tasks - thus driving productivity and profitability.

  2. Robotic Process Automation

    Robotic Process Automation

    Leverage our RPA services to automate repetitive tasks. We deploy sophisticated bots that work round the clock to enhance accuracy, speed, and cost-efficiency - giving your business the competitive edge it needs.

  3. Intelligent Document Processing

    Intelligent Document Processing

    Transform your document management process with our intelligent document processing services. We use AI and machine learning to capture, classify, and extract data from documents, reducing manual effort and improving data accuracy.

  4. Data Entry Automation

    Data Entry Automation

    Say goodbye to time-consuming manual data entry with our automation services. We ensure speedy, accurate, and efficient data entry, allowing you to focus on decision-making based on that data.

  5. Customer Relationship Management (CRM) Automation

    Customer Relationship Management (CRM) Automation

    Enhance your customer relationships with our CRM automation services. We automate tasks like data entry and customer communication, ensuring personalized and timely customer interactions.

  6. Automated Inventory Management

    Automated Inventory Management

    Stay ahead of demand with our automated inventory management services. We ensure real-time tracking and management of inventory, reducing overstocking or stockouts and optimizing costs.

  7. Purchase Order Automation

    Purchase Order Automation

    Streamline your procurement process with our purchase order automation services. We automate order creation, tracking, and validation, ensuring quick procurement.

  8. Automated Finance and Accounting

    Automated Finance and Accounting

    Improve the efficiency of your financial processes with our automation services. We automate tasks like invoice processing and reconciliation, ensuring accuracy and compliance.

  9. Automated Human Resources (HR) Management

    Automated Human Resources (HR) Management

    Enhance your HR operations with our automation services. We automate tasks like employee onboarding and payroll management, improving efficiency and employee satisfaction.

  10. Customer Support and Helpdesk Automation

    Customer Support and Helpdesk Automation

    Deliver superior customer service with our innovative helpdesk automation support. We automate ticketing, call routing, and other processes to ensure quick and consistent support.

  11. Marketing Automation

    Marketing Automation

    Make the most of your marketing strategy with our innovative marketing automation services. We automate routine tasks, optimize your campaigns, and provide insights to drive customer engagement, allowing your team to focus more on strategy and creativity.

  12. Automation of Supply Chain Management

    Automation of Supply Chain Management

    Enhance your operational efficiency by automating your supply chain management. We integrate technology to streamline your inventory, logistics, and order management, reducing costs and lead times. Experience a more organized, transparent, and efficient supply chain operation with us.

  13. Sales Process Automation

    Sales Process Automation

    Drive your sales to new heights with our process automation services. We automate your sales tasks, manage leads, and provide actionable insights to boost sales performance. Improve customer relationships and increase your bottom line with our intelligent solutions.

  14. Digital Quality Control and Compliance Platforms

    Digital Quality Control and Compliance Platforms

    Ensure your business meets the highest standards with our automation assistance for quality control and compliance. We provide automated tools for monitoring and ensuring adherence to industry standards, mitigating risks, and maintaining regulatory compliance.

  15. Task and Project Management Automation

    Task and Project Management Automation

    Streamline your project execution with our task and project management automation services. We provide tools to automate project tasks, track progress, and ensure timely completion.

  16. Automated Report Generation and Analytics

    Automated Report Generation and Analytics

    Propel your decision-making with our automated report generation and analytics services. We automate data collection and report generation, providing real-time insights for informed business decisions. Improve your business performance, reduce manual errors, and gain a competitive advantage with us.

  17. Appointment Scheduling Optimization

    Appointment Scheduling Optimization

    Simplify your appointment setting with our scheduling optimization assistance. We automate your scheduling process, reducing administrative tasks and improving customer experience.

  18. Automation of IT Operations and Infrastructure Management

    Automation of IT Operations and Infrastructure Management

    Enhance the performance of your IT operations with our automation services. We automate your IT operations and streamline infrastructure management, improving efficiency and mitigating risks. Boost your IT productivity, reduce costs, and ensure business continuity with us.

  19. Automated Compliance Auditing and Reporting

    Automated Compliance Auditing and Reporting

    Ensure compliance with our automated auditing and reporting services. We automate your compliance processes, reducing manual efforts and mitigating risks. Maintain regulatory compliance and protect your brand reputation with us.

  20. Digital Customer Onboarding

    Digital Customer Onboarding

    Deliver stellar customer experiences with our digital customer onboarding services. We automate your onboarding process, providing a smooth and personalized customer journey.

  21. Custom Software Development Automation

    Custom Software Development Automation

    Accelerate your software development with our custom automation services. We automate your development processes, improving speed, quality, and productivity. Deliver superior software solutions, reduce time-to-market, and gain competitive advantage with us.

Business Process Automation Consulting

Our BPA consulting services are designed to transform the way your business operates, unlocking efficiency, reducing costs, and fostering innovation. We offer a comprehensive consulting service that includes identifying automation opportunities within your workflows, designing tailor-made automation strategies, and guiding you through the implementation process. Our seasoned consultants also train your team, empowering them to manage the new automated processes effectively. The result? A significant reduction in repetitive tasks frees your staff to focus on strategic, revenue-generating activities. Partner with us and let us guide you on your journey to operational excellence through automation.

Our Technological Allies: Automation Tools We Trust

UiPath Blue Prism Automation Anywhere Microsoft Power Automate IBM Robotic Process Automation Jira Trello HubSpot Salesforce Oracle ERP Cloud ServiceNow Orchestration

Digitization Possibilities We Address in Business Process Automation

    By Function

  1. Accounting and Finance

    Accounting and Finance

    Automate auditing, compliance verification, and invoicing to expedite processes and reduce risks.

  2. Supply Chain Management

    Supply Chain Management

    Refine systems for delivery timelines, inventory control, and order handling to eliminate manual errors.

  3. Customer Service Management

    Supply Chain Management

    Assign tickets faster and send prompt follow-ups to ensure quicker problem resolution.

  4. Marketing and Sales

    Supply Chain Management

    Digitize customer categorization and automate email campaigns to save time and accelerate results.

    By Industries

  1. Healthcare

    Accounting and Finance

    Automate routine administrative responsibilities like patient appointments and billing, devoting more time to patient treatment.

  2. Banking


    Streamline pivotal banking functions like risk assessment and loan approvals, thereby minimizing human inaccuracies.

  3. Telecom


    Digitalization of routine tasks through automation can improve network handling, expedite service delivery, and cut operational expenses.

  4. Retail


    Retail enterprises can refine inventory control, enhance customer engagement through tailored experiences, and speed up order fulfillment.

  5. Manufacturing


    Boost accuracy and uniformity in manufacturing workflows, lessening wastage and augmenting product excellence.

The Blueprint to Success: Inside Our Process Automation Workflow


01. Process Evaluation

We assess your current business and IT processes to identify the scope for automation.


02. Automation Proposal

After a thorough evaluation, we present you with actionable automation recommendations.


03. Automation Deployment

Once you approve our recommendations, we develop and deploy novel automation solutions.


04. Persistent Help

Our team continuously identifies and resolves post-implementation challenges proactively.

How Does Our Business Process Automation Company Help You Achieve Unique Outsourcing Excellence?

The uniqueness of our outsourcing services lies in our approach to your business challenges - we treat them as our own. We blend our expertise and innovative technology to provide solutions that are customized to your specific needs. Our commitment to excellence ensures the delivery of outstanding results that drive your business forward. Explore the reasons that set us apart in the realm of outsourcing.

  • Industry Leader

    Drawing from our extensive experience and deep industry knowledge, we deliver superior quality services. Our team empowers you to stay ahead of trends and changes, ensuring you always receive the most advanced solutions.

  • Expansive Customer Base

    Our expansive customer base spans various industries and geographies, attesting to the versatility and effectiveness of our automation services. This broad clientele also allows us to understand and cater to unique business challenges across different sectors and cultures.

  • Core Focus on Innovation

    Our core focus on innovation sets us apart from the rest. We continuously explore and adopt emerging technologies to provide our clients with innovative solutions that drive efficiency, productivity, and business growth.

  • Personalized Support for Your Specific Needs

    We believe in a custom approach to business automation. Our team of experts works closely with you to understand your specific needs, developing customized automation strategies that align with your business goals and operational requirements.

  • Pay-as-you-go Pricing

    Our pay-as-you-go pricing model provides flexibility and scalability, ensuring you only pay for what you use. This approach not only optimizes your costs but also allows you to easily adjust according to your changing business needs.

Customer Success Stories

FWS Provided Full-service Billing by using Medisoft

An Internal Client Augmented Their Sales Efforts with Our Fulcrum SFA - A Sales Force Automation Tool

Fulcrum SFA streamlines sales and inquiry processes by handling sales leads during the entire sales funnel and keeps a check on sales performance and conversion.

Read more
FWS Provided Teleradiology Services to a Medical Imaging Firm

An International Pharmacy Giant Unlocked Dynamic Reporting with Our Automated Real-time Sales Data Extractor

Our team developed an automated reporting app for an international pharmacy giant operating a series of pharmacies across major international airports.

Read more

Empowering Businesses through Strategic Process Automation


We have worked with Flatworld Solutions on various projects and find that they provide quality service and expertise for our programming needs. It is rare to find a service provider with such professional consistency - they are a valued service provider to our business!

Software Services and Advertising Company, South Africa
More Testimonials ยป

Serving global clients with custom automation services for the past 20 years , we strive to help you reinvent your business performance through optimized operations. We harness the power of cloud (Business Process as a Service - BPaaS), data, and AI to offer solutions that cater to your business needs. Our automation solutions can be deployed on-premises or in the cloud, connecting and centralizing your systems and applications for streamlined management. Besides, our solutions are designed and implemented to comply with all the pertinent legal and regulatory requirements.

Equipped with advanced tools and methodologies, we empower you to detect anomalies, tackle challenges, and identify root causes. This enables you to make informed, data-driven decisions that boost efficiency and productivity.

Embrace a more cohesive approach to automation, ensuring uniformity and synergy across all your processes with our modern business process automation solutions.

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Frequently Asked Questions (FAQs)

What do business process automation services include?

Digital business process automation services primarily include workflow automation, business rule automation, and integration of disparate systems. These services aim to streamline business operations, eliminate manual tasks, and enhance operational efficiency.

When and why should a business opt for process automation?

Businesses should consider partnering with a business process automation service provider when repetitive, time-consuming tasks hamper productivity and efficiency. Automation can increase accuracy, consistency, and speed, thus freeing employees to focus on strategic tasks.

Does business process automation ensure the security of sensitive information?

Yes, business process automation ensures the security of sensitive information. It reduces human intervention, thereby minimizing errors and risks. Most providers incorporate stringent security protocols and comply with international data protection regulations.

What is the potential return on investment when business processes are automated?

The potential return on investment from automation is significant. It can save costs via reduced labor, increased efficiency, and lower error rates. Plus, it can increase revenue by enabling faster, more accurate business decisions.

How is the cost determined for business process automation services?

Factors like the complexity of processes, number of users, and level of customization required determine the cost of business process automation services. It typically includes initial setup costs, licensing fees, and ongoing maintenance expenses.