Talk to Our Experts

Schedule Your Free Consultation

We respect your privacy. Read our Policy.

It's understandable why companies outsource tracking and status enquiry customer support. Most businesses can't afford to have full-time staff to perform order tracking and status enquiry because it's only a smart of a bigger process where routing additional resources is simply impractical and expensive. So what should you do when you are faced with this challenge? Take the help of order tracking and status enquiry support service provider like Flatworld Solutions.

Flatworld Solutions has 20 years of experience playing the role of order tracking and status enquiry customer support service providing company. What we have are capable resources that dedicate their time tracking order and pushing updates along your way. They do it systematically and as per the schedule so you wouldn't even be bothered about the whole process running in the background.

Order Tracking and Status Enquiry Customer Support Services that We Offer

As a reputed order tracking and status enquiry customer support service provider, FWS helps clients who need robust order tracking and status enquiry customer support services to reduce their overhead. Our order tracking and status enquiry customer support services include -

Tracking Live Orders

Tracking Live Orders

If you have already initiated the order, we will track the same using order ID and other identifiers to determine the status of open orders. We will find out if the order has been created, picked up by logistics, and if it's in transit. We ensure that you never miss a single update until the fulfillment of delivery.

Status Enquiry

Status Enquiry

If you want status on your orders, we will ping the source where the order was created to check its status. If the order is already picked up by logistics, we will use tracking ID and other descriptors to find the ETA.


Reporting

Reporting

We keep you supplied with timely updates by creating comprehensive reports with up-to-date information. This will help you track logistics and status in a single view.

Our Order Tracking and Status Enquiry Customer Support Process

Order tracking and status enquiry customer support are critical for businesses to keep their inventories spic and span. So, our team transparently handles order tracking and status enquiry customer support. Our process is as follows -

1

Gathering Client Requirements

We collaborate with our client to recognize their needs and reason for outsourcing

2

Strategizing Order Tracking and Status Enquiry Customer Support Solutions

Our project head will plat productive workflow to design a perfect order tracking and status enquiry customer support solution

3

Appointing Tracking Teams

We will identify professionals with relevant experience for the project and sign the NDA

4

Order Tracking and Status Enquiry Customer Support

The team will be mapped to projects and tracking will commence

5

Delivering Complete Reports

After completion of the tracking assignment, we will compile reports and update the client about the same

Why Outsource Order Tracking and Status Enquiry Customer Support to FWS?

Outsourcing Order Tracking and Status Enquiry Customer Support services to Flatworld Solutions can bring you several benefits. Our personalized solutions fulfill the needs of all clients in search of the best order tracking and status enquiry customer support services. Additionally, choosing an order tracking and status enquiry customer support service provider, brings you perks like -

Client Success Stories

Arrow

Flatworld Provided Call Quality Monitoring Services to an AI Platform Provider

A top AI platform provider offshored call quality monitoring solutions to us. The client was glad about the successful outcome derived from FWS's partnership.

Read More
Arrow

Provided Video, Audio, & Text Monitoring Services to a Prominent South Asian Internet Company

Video, text, and audio monitoring solutions were required by a client headquartered in Singapore. We were approached for the task and granted access to use their backstage recording technology to read the audio and video content.

Read More
Success Stories

Outsource Order Tracking and Status Enquiry Customer Support Services to Flatworld Solutions

FWS has been bestowed the recognition as the most reliable provider of order tracking and status enquiry customer support services in India. We are an ISO certified customer support company with a systematic workflow, so you'll receive order tracking and status enquiry customer support services to help you stay focused on other priorities. It boosts productivity and customer satisfaction levels in no time while streamlining your business operations.

Contact Us now to outsource order tracking and status enquiry customer support services, and get a free cost consultation.

Contact Us

Avail best-in-class services at affordable rates

Starts @ $10 /hour More pricing details

WHAT WE DO IN CALL CENTER

Our Customers

Movement Mortgage
Alcon
ARI
Maximus
Redwood E-Learning Systems

Call Center Services in Philippine

Hire Talented & Friendly Agents for your Call Center

Info Email

USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

Ok, Got it.

Talk to Our ExpertsSchedule Your Free Consultation