Content Monitoring Support Services

Content Monitoring Support Services

We monitor content in real-time to let you elicit a positive response and avoid political conflicts and unintended consequence as a result of improper content moderation at rates starting at $8 per hour

Defacement of web content is a major threat for modern business. When content is illegally modified, it dents trust and reputation. This is where it becomes imperative to outsource content monitoring support services to Flatworld Solutions. It gets certified content monitoring experts involved in the project to actively look for breech and illegal modifications. Our team will flag down incidences like code insertion, defacement, and other security breaches to prompt teams within the hierarchy to address the concern. Our team proactively scans 6 key HTML elements such as Image, Text, Anchor, Link, and iframe to report incidences before it catches customer attention.

If you want content monitoring support to keep an eye on your digital content, we have you covered. We surveil web content and measure the extent of defacement and the impact it has had on users. Flatworld Solutions has over 20 years of experience in a range of content monitoring support services and knows ways to not only report but also mitigate the risk.

Content Monitoring Support Services We Offer

Flatworld Solutions has over 20 years of rich experience in content monitoring support. Having tie-ups with global organizations we have accrued knowledge of the latest content monitoring methods. Our strengths lie in the accurate analysis. The various category of services we provide under content monitoring support services are as follows -

  1. Monitoring Self-owned Machine Report

    Suppose, you've made content visible to people of certain geography, we ensure it's localized and moderated for use by locals as per the media guidelines prescribed by the local law of the region. We are experts in media and content regulations of Middle Eastern, European, and Asian countries. We take prudent measures to avoid conflict with the laws.

  2. Monitoring Sensitive Words

    Words can be impressive if generalized, but one culture could interpret it differently than the other enough to harm the reputation. We constantly monitor and zapp words that are deemed offensive, unwanted, or objectionable to the local people as per the media guidelines.

  3. Optimum Liker Inspection

    As a trusted content monitoring support provider company, we actively screen content submissions from regional influencers and designate them as official users and get them paid through sponsoring organizations.

  4. Monitoring Live Streamed Content

    Most people find it challenging to monitor live-streamed content as millions watch in real-time. The very nature of the content being live makes it matters complex but not for our team. We have a special tool to keenly monitor and ensure clean content is streamed to countries such as India, Bangladesh, Pakistan, Sri Lanka, Singapore, Latin America, and so on.

  5. Content Inspection

    You've got the content created and it's ready to be marketed, now what? Before you go on with multichannel targeting, you'd need the content inspected by professional moderators to ensure it is moderated and age approved. We run a detailed inspection to validate the quality.

  6. Patrolling

    Being a top content monitoring support company, we screen chat rooms to ensure no unmoderated content gets passed. We follow standards to avoid over censorship while following the much-needed discretion.

Our Content Monitoring Support Process We Follow

As a reputed content monitoring support service provider, we have access to the best content monitoring technologies and are abreast of methods that experts follow. We ensure a clean process that you can understand without interpretation. In a nutshell, our process is as follows -

We interact with the client to capture their business needs
We will understand user sensitivities to plan our moderation strategy
We will use monitoring tools to keep track of live content and those sent for moderation
We will flag down breeches and send alerts if needed
Compile reports on the process and notify the client

Other Services You Can Benefit From

Why Outsource Content Monitoring Support Services to Flatworld Solutions?

As a reputed content monitoring support services providing company, we serve continuously and excel in each instance. Measuring the experience, we have made our services more reliable than ever. These advantages add more value to the services we deliver and gives you an edge -

  • ISO Certified Content Monitoring Support Services Provider

    Flatworld Solutions is an ISO 9001:2015 certified content monitoring support services provider. We are not nitpicking but alert to the preferred sensitivities.

  • Data Security

    Being an ISO/IEC 27001:2022 certified organization, we sign the non-disclosures to avoid conflicts with data sharing.

  • Quality and Accuracy

    At Flatworld Solutions, the quality assessment take the course and we take steps to make sure the content is free from words that are not suited for age and geography.

  • Flexible Pricing

    When you choose to work with a content monitoring support service provider like FWS, you can guarantee that there is always room to find the best rates.

  • Dedicated Team

    You can find a dedicated team of content monitoring experts who are certified to carry out moderation as per the standards.

  • World-class Infrastructure

    We have a world-class infrastructure that allows our team to tackle unique challenges when it comes to geography and audience type.

  • Quick Turnaround Time

    When it comes to content monitoring support services we follow an agile method to deliver quicker than the anticipated time.

  • 24/7 Customer Support

    You can expect agent support anytime, anywhere because we work round-the-clock. Our contact centers are more responsive than most others and help resolve queries and concerns at blazing speed.

  • High Scalability

    If you want the content monitoring support scaled, we can help you by adding more members to your existing team.

Client Success Stories

Case Study on Live Video, Audio and Text Monitoring to Internet Firm

Provided Video, Audio, & Text Monitoring Services to a Prominent South Asian Internet Company

Monitoring services were offered to a Singaporean client. We tracked video content sourced from a backstage live stream.

Read more
Case Study on Call Quality Monitoring Support for AI Platform Provider

Provided Call Quality Monitoring Services to an AI Platform Provider

An AI platform provider was given call monitoring support. The client succeeded in achieving their business goals quickly with our affordable service.

Read more


We have a large volume of players who use our games daily. For this reason, we needed a solution that would help us monitor the live streams from each table game in real-time. Flatworld Solutions have been able to manage our requirements promptly able to scale up or down when required with little time before notice.

Chief Operations Officer,
Live Casino online gaming products, Europe
More Testimonials »

Outsource Content Monitoring Support Services to Flatworld Solutions

Flatworld Solutions has over 20 years of experience in call center monitoring. We have monitored hundreds of content and helped in content localization. Our unique approach and quality assurance methods empower businesses and help them avoid negative press and content breaches. With frequent surveillance and the use of technology to fill gaps, we have succeeded in all aspects of content monitoring support services. So come be part of our happy community by outsourcing content monitoring support services today.

Contact us now to speak with your dedicated team managers.

Contact Us


Decide in 24 hours whether outsourcing will work for you.

We respect your privacy. Read our Policy.

Info Email


Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

Call Center Services in Philippines Hire Talented & Friendly Agents for your Call Center Read More