Complaint Management Services

CALL CENTER SERVICES Reach out to your target audience in a way they prefer – inbound, outbound, telemarketing, email marketing or chat support
ENGINEERING SERVICES Leverage our engineering expertise across multiple domains – Mechanical, Electrical, Architectural, Civil, and Structural at competitive rates
SOFTWARE DEVELOPMENT Get customized desktop, web, and mobile apps and software application developed for your enterprise, e-Learning or corporate IT training needs
FINANCE & ACCOUNTING Keep your finance and accounting books spick and span with reliable bookkeeping, tax processing, invoice, and cash flow processing services
MORTGAGE SERVICES Best-in-class mortgage support solutions to assist mortgage bankers, brokers, and lenders meet their business goals with 100% data confidentiality
HEALTHCARE BPO Reduce operational costs by ensuring superior service quality in medical billing & coding, pharmacy, transcription, & teleradiology, etc.
CREATIVE SERVICES Make your business visually appealing with enticing videos, animations, designs & artwork and advertise it to a larger audience
DATA SERVICES Ensure high levels of accuracy in data entry, data conversion, data processing, data extraction, data indexing, and data analytics services
INSURANCE BPO SERVICES World-class, timely, and cost-effective insurance support to assist insurance carriers and agencies to meet their business goals with 100% data confidentiality
PHOTO
EDITING Get your images enhanced, airbrushed, restored, processed, manipulated, clipped, color corrected or stitched to perfection
DATA
SCIENCE Harness the potential of data science, machine learning, predictive analytics, and cognitive computing for your business growth
RESEARCH & ANALYSIS Get comprehensive research report creation services and PPT creation support for diverse business domains at a reasonable price
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SERVICES

LEGAL PROCESS OUTSOURCING

CUSTOMS BROKERAGE

LOGISTICS SERVICES

TRANSCRIPTION SERVICES

TRANSLATION SERVICES

FINANCE & ACCOUNTING

RESEARCH & ANALYSIS

DATA SCIENCE

MORTGAGE SERVICES

ADDITONAL SERVICES

Flatworld Solutions offers a gamut of services for small, medium & large organizations.
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Is your firm unable to handle the complaint management process in an efficient manner? Are you falling short of highly skilled and experienced resources who can handle all your complaint management service requirements? Then, the best step for you would be to outsource complaint management services to an experienced complaint management service provider.

Flatworld Solutions is one such complaint management service providing company that can handle all your requirements with ease. We have some of the most experienced and skilled complaint management experts on board who can provide you with customized services. We are trained to work on the latest tools and deliver error-free services.

Complaint Management Services We Offer

Flatworld Solutions has been one of the best providers of complaint management to global clients for over 19 years. We understand each customer's specific requirements and provide them with customized services. Some of the key complaint management services we offer include -

Multichannel Complaint Management

We have the required skills and expertise to provide clients with multichannel complaint management services. We can handle your complaints coming in from different channels and sources in a highly efficient manner.
Smart Complaint Management

Our team at FWS has the required skills and expertise to help you with the automation of complaint management with our smart management methods. We leverage the latest tools and software to provide clients with accurate and efficient smart complaint management.
Complaint Management Dashboard Development

We have the required skills and resources to help you develop a full-fledged complaint management dashboard. This will help you monitor all the complaints and resolutions all at one place without any hassles.
Reports and Analytics

We provide our clients with highly accurate and error-free reports and analytics for your complaint management process. This enables the client to improve their processes in the long run and make the process more efficient.

Other Services You Can Benefit From

Why Choose FWS for Complaint Management Services?

Outsourcing complaint management to us can give you access to a plethora of benefits that you can take advantage of. Some of the most important factors for you to choose us as your complaint management service providing company are listed here -

Flexible Pricing Options

We help our customers with flexible and affordable pricing options which will go well with their budget and business requirements.
Skilled Agents

Our team comprises some of the most experienced and skilled call center agents who can cater to any of your complaint management needs with ease.
Information Security

We are an ISO/IEC 27001:2013 ISMS certified firm that ensures that all your data is kept safe and accessed by authorized personnel only.
Best Infrastructure

We understand the importance of good infrastructure and have access to the latest tools and technologies along with world-class office spaces.
Short Turnaround Time

Our team at FWS operates through several delivery locations in different time zones. This enables us to deliver quality services within a short time.
Error-free Services

We are an ISO certified firm that ensures that all the services delivered by us will be of the best quality and completely error-free.
Round the Clock Support

Our teams including the sales, marketing, customer support, and project management are available 24/7 to answer your queries.
Easily Scalable Services

We have the required bandwidth and resources to scale up the service requirements and increase the number of resources as and when the client needs it.
Dedicated Manager

We will assign a dedicated project manager to every client. This manager will be a single point of contact for all your needs.

Client Success Stories

Answering Support Services to a Leading Pharma Sector Client

A leading pharma sector client was looking for a reliable answering support service provider. Our team provided the services within a quick time.

Quality Audit Support to a Leading Mortgage Marketing Firm

A leading mortgage marketing firm was looking for a quality audit support service provider. Our team at FWS provided them with cost-effective services.

Testimonials

My client Microsoft is very pleased with the results. Thanks for providing such outstanding results and for your high attention to quality.

President,
Market Research firm in Seattle More Testimonials »

Flatworld Solutions has been a pioneer in providing quality complaint management services and a gamut of other customer support services to global clients. We have some of the most experienced and skilled call center agents who can cater to your complaint management needs with ease. We leverage the latest call center tools and software while delivering top-notch complaint management services to global clients.

Are you looking for a reliable and cost-effective complaint management service provider? Then, your search ends here. Get in touch with us today!