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Are you unable to provide an appropriate amount of attention to your loyal customers? Are you concerned about the extent to which you should approach, delight, and attract your faithful clienteles? If the answer to any of the questions is in affirmation, then, you must collaborate with a customer loyalty service provider like us. We take a comprehensive approach to prevent your valued customers from reaching out to your competition.

At Flatworld Solutions, we go the extra mile to make your customers a sponsor of the brand. We offer reliable customer loyalty management services and provide useful insights on promotions, subscription renewals, and reward points. In this way, you can manage your revenue funds by maintaining a healthy list of loyal customers. You can rely on our B2B data cleansing professionals to filter the most important customers in the database. In addition, we can send personalized multi-channel messages to your customers, so they can contact you for repeat business.

Customer Loyalty Management Services We Offer

At FWS, our agents use intelligent technology to handle disruptions to achieve customer loyalty management and analytics expertise. We will pass your brand to highly valued customers through various social communication channels, including phone, emails, and SMS. This will allow your business to generate sound revenue and renew your customer's interest. Our customer loyalty management service includes the following.

Start Offer or Discount in Post-Sale Analysis

Data Appending

Creating a loyalty program

Involvement of customer service

Onboarding

Dispute resolution

Presentation of new plans and latest information

Workflow management

Customer report analysis

Multichannel Marketing

Risk analysis

Data Cleansing

As a part of our comprehensive phone answering service, our experienced agents can assist businesses by taking incoming calls, providing information, and relaying messages.

Customer Loyalty Management and Retention Services Process We Follow

We follow industry standard practices. Our goal is to provide customer loyalty management and retention services with maximum transparency, giving you a clear understanding of our highly sought-after loyalty customers. The service is implemented as follows -

1

Request input

We will work side by side with your team to determine the requirements. This helps us identify your loyal customers for multi-channel communication.

2

Update database

We will clean up your database and add a list of the latest information to plan your contact strategy.

3

Custom communication

We offer customized communications through offers, service upgrade options, and other propositions to encourage your customers to become more involved in your business.

4

Report

We provide high-quality reports and insights to help you plan the next step in building strong customer relationships.

Industries We Cater to

We can tailor our customer loyalty management services to the unique needs of each industry and verticals. This includes -

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Aerospace

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Agriculture

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Automotive

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Customs Brokerage

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Defense

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Energy

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Education

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Entertainment

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Hospitality

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Finance

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Food

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Healthcare

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Manufacturing

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Information Technology

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Logistics

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Manufacturing

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Multimedia

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Public Sector

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Pharmaceutical

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Retail & e-Commerce

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Telecommunications

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Insurance

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Legal

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Real Estate

Why Choose Customer Loyalty Management Services from Flatworld Solutions

Flatworld Solutions is a major customer loyalty management firm with approximately 20 years of experience in providing customer loyalty management and retention services to global clients. Through us, you can get high-quality potential customers and increase your ROI. Many of the benefits of leveraging our services are -

Client Success Stories

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Flatworld Solutions Offered Outbound Sales Calling Services to a UK Based Client

Read how Flatworld Solutions provided outbound sales calling solutions to a UK based client and helped them improve their business revenue by increasing the sale of their mobile applications.

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FWS Provided CCTV Monitoring and Surveillance Services to a Popular Restaurant Chain

Read how a well-known chain restaurant with branches in the US and UK profited from our timely and cost-effective CCTV surveillance and monitoring services.

Read More
Success Stories

Outsource Customer Loyalty Management Services to Flatworld Solutions

Flatworld Solutions is a leading call center firm that has been providing customer loyalty management services for the past 20 years. Our expert services are available to companies that deal with loyal customers. As we focus more on attracting repeat customers, we give value to creating a unique contact strategy that can help you generate more revenue for your business. Our cost-effective solutions will help you drive business with your trusted and valued customers.

If you are ready to improve business performance through customer loyalty management services, then, Get in touch with us.

Contact Us

Avail best-in-class services at affordable rates

Starts @ $10 /hour More pricing details

WHAT WE DO IN CALL CENTER

Our Customers

Movement Mortgage
Alcon
ARI
Maximus
Redwood E-Learning Systems

Call Center Services in Philippine

Hire Talented & Friendly Agents for your Call Center

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USA

Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


PHILIPPINES

Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

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