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The Client

The client is a US-based Autism therapy provider committed to helping children grow into functional, happy, healthy adults. Their mission is to provide quality, research-based interventions to their clients and their families.

The Requirement

The client needed help managing their front desk, back end, and other administrative tasks. They required a team of specialists well-versed in the industry to handle the challenges and the prerequisites of the job.

The Challenges

The client was new to outsourcing; they had a few inhibitions and did not know what to expect. Moreover, the virtual assistants would deal with children with special abilities and their parents. So, they needed candidates with patience, empathy, and other caregiving qualities.

Our Solutions

We took the time to get a keen understanding of the client's requirements. After careful consideration and thorough scrutiny, we were able to come up with tailored solutions. We hand-picked a selection of candidates based on the client's requirements and let them take the final interview to inspire confidence.

The Results

Thanks to our exceptional performance management, project management, and QA and reporting, we ensured that the candidates met the client's KRAS and KPIs perfectly. We started with 2 FTEs, which has now expanded to a team of six. The client was beyond happy with our services.

Outsource Virtual Assistant Services to Flatworld Solutions

Virtual assistance is an integral part of a business. 40% of companies hire virtual assistant services to streamline business processes and increase productivity. With a reliable service provider, you can save up to 60% on costs, ensure greater work efficiency, and establish a healthier and more flexible work environment.

Reach out to us today to grow your business with the best-in-class virtual assistant services. Call now to request a free quote!

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