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A real estate agent's work is usually outside the business hours or on weekends because a prospective buyer would be engaged in-office hours. Therefore, to bag customers, they're expected to be available during afterhours to answer phone calls and respond to emails. Being available 24/7 is one of the important things on the real estate agent's calendar. If this sounds like you and you struggle to achieve a balance between personal time and business, outsource real estate call answering services to Flatworld Solutions. We have experts who monitor channels and take phone calls to be available 24X7. This way, no opportunity will be lost.

At Flatworld Solutions, we are touted as the best real estate call answering service provider because we have experience in working with multiple clients and simultaneously handling phone calls, and inbound emails. We make ourselves available outside the business hours to improve your reach and close more deals and earn more commission. Working with us will eliminate the struggle and pressure upon you to be available between your social lives.

Real Estate Call Answering Services We Offer

As a reputed real estate call answering service provider, FWS carefully understands the client requirement and offer robust real estate call answering services to improve service levels and outreach. Being a leading real estate call answering company, we offer the following solutions through multilingual experts -

Round-the-clock Live Answering

Round-the-clock Live Answering

Being a top real estate call answering services providing company, we take calls from your customers and prospective buyers to provide information about the parcel of land, USP, and legalities involved in it, and much more. Our agent will be involved in the process to help your customers like they were our own. We will patiently respond to queries to help clients arrive at a buying decision.

Phone and Email Marketing for the Real Estate Industry

Phone and Email Marketing for the Real Estate Industry

If you have a property to be sold off to prospective buyers, we will help you find one interested in the deal. To do so, we will send in SMS and email to prospective buyers who have shown interest in real estate ownership in recent times. We search the web for details and round up prospects whose buying intent is analyzed. Only after confirming their intent, we approach them.

Call Patching/Routing

Call Patching/Routing

We will take the first wave of calls and filter out buyers who are most inclined to buy your real estate and send them along to your sales team to further negotiate rates and close the deal. Our team has the bandwidth to deal with a large volume of phone calls.

Specialized Call Management Procedures

Specialized Call Management Procedures

We clear out unnecessary multitasking roles within your sales pipeline and open the path to good opportunities to increase sales. To do so, we maximize phone answering, remove communication barriers, and assign a dedicated call back agent to return missed calls.

Scheduling Services

Scheduling Services

To ensure optimal allocation of resources and assigning services, we handle service scheduling. We direct field resources to assist buyers by giving a tour of the real estate that they are interested in.

Real Estate Call Answering Process We Follow

Real estate call answering is critical for businesses to maintain healthy relationships with buyers of different geography. So, our team will closely coordinate with real estate buyers to offer the best real estate call answering with the utmost transparency. Being a real estate call answering service providing company, we follow a streamlined workflow which is as follows -


Gathering Client Requirements

We work side by side with clients to identify their client needs and provide recommendation whenever possible or fetch information from their team


Strategizing Real Estate Call Answering Solutions

After the meeting, we will propose a real estate call answering strategy to avoid missing important calls and opportunities


Appointing Implementation Teams

Our agents will be mapped into the call answering assignment and will be instructed to assist consumers


Real Estate Call Answering

Our contact center agents will execute their call answering services as per the SLA and in tune with your sales strategy


Using Scripts and Filing Reports

We will stick to the prescribed scripts and covert customers whenever possible and compile reports

Why Outsource Real Estate Call Answering Services to Flatworld Solutions?

Outsourcing real estate call answering services to Flatworld Solutions benefits you in several ways. Our personalized solutions suit all real estate agents and brokers in search of the best real estate call answering services. Additionally, many perks like the ones mentioned below can be had by choosing a real estate call answering service provider like us -

Technologies We Use

Misys Tiger Medisoft Ortivus QRS Misys Tiger
Medisoft Ortivus QRS QRS

Client Success Stories


Flatworld Solutions Provided Inbound Call Center Support Services to a Berlin-based Healthcare Consultant

Flatworld Solution offered inbound call center support services to a back-end team of a Berlin healthcare client. The client was satisfied with the outcome.

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Flatworld Solutions Provided Telecalling Lead Generation Services to a Leading Financial Firm

Flatworld Solutions enabled a financial firm to gain qualified leads using a small budget. Our tele-calling services allowed the client to meet their requirement at the earliest.

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Success Stories

Outsource Real Estate Call Answering Services to Flatworld Solutions

FWS is a highly revered partner providing real estate call answering services. We take pride in being an ISO certified inbound customer support company because we enhance the workflow through real estate call answering services. We also double your capacity to serve consumers taking interest in your real estate offering. Our call answering solutions boost productivity and customer satisfaction levels in any complex circumstances. Our fresh and innovative call center solutions are the final step before you realize your goals.

Contact us now to outsource real estate call answering services, and get a free cost consultation.

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Movement Mortgage
Redwood E-Learning Systems

Call Center Services in Philippine

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Important Information: We are an offshore firm. All design calculations/permit drawings and submissions are required to comply with your country/region submission norms. Ensure that you have a Professional Engineer to advise and guide on these norms.

Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

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