Hotline Services

Hotline solutions keep a business ready for critical communications. These include safety issues, emergencies, ethics reporting, client updates, and more. Each of these are of such critical importance that you need to address them instantly. Hotline solutions help you address these issues with the criticality and strategy it deserves.

Flatworld Solutions is a leading hotline service provider with over 19 years of experience in catering to the hotline requirements of enterprises around the world. We specialize in both direct reporting and voice recording hotline options, thereby ensuring your employees and your customers can reach out to you as soon as possible.

Our Hotline Services

Our compliance hotline services include -

Employee Hotlines

We provide you with a suite of services to keep you in touch with your employees. Some of the specialized employee hotlines include employee anonymous hotlines, employee help desk support hotline, sexual harassment hotline, employee emergency hotline etc.
Call-Off Hotlines

Our Call-Off hotline offerings are designed to take care of attendance management and reporting. It consists of providing a dedicated number for your staff to call up report attendance or absence or delay in arrivals.
Compliance and Ethics Hotline Services

This is a service that provides 24/7 hotline incident reporting system on ethics and compliance violations. Our clients bank on this service to stay informed on compliance issues in a secure, timely and reliable manner.
Sexual Harassment Hotline Solutions

These services are designed to assist businesses to protect employees from sexually incorrect behavior. Employees avail this service to report an instance of sexual harassment, report on certain types of behavior, deter senior employees from abusing their position and so on.
Whistle Blower Hotlines

With our whistleblower hotline offerings, companies can adhere to whistleblower compliance needs. Our solution provides an anonymous and safe means for watchdogs to report suspicious activity.
Covid-19 Screening Hotlines

These services assist organizations to deal with pandemic-related issues easily. Over the last two years, our clients have banked on our COVID-19 hotline to help employees with COVID-19 symptoms and test results, collect data for federal COVID reimbursement programs, streamline employee call-offs.

Other Services You Can Benefit From

Benefits of Outsourcing Hotline Services to FWS

There are many benefits to working with us. These include -

Cost Effective Solutions

We provide you with effective hotline solutions at half the market costs. This is because we operate from global locations and pass on the benefits of cheap labor and operating costs to our clients.
Round-the-Clock Services

We leverage time zone advantages to work round the clock. This helps us deliver services 24/7 and keep responsive for all your client and employee needs.
Experienced Staff

Our manual hotline offerings are driven by experienced staff. They understand what it takes to inspire confidence in employees so that they speak out on issues over hotlines.
Wide Experience

We have catered to several big and small companies from a range of industries and so understand how to use hotlines to the benefit of your organization.

Client Success Stories

FWS Provided Outbound Calling Services to an Event Management Company

A US-based event management company from the US required professional outbound calling services. We trained 15 agents to provide highly efficient and professional services.

FWS Provided Cold Calling Services to a Research Organization

A contract research organization specializing in capturing the interest of prospects and turning them into warm leads required cold calling services. We provided world-class services at cost-effective rates.

Testimonials

I have been using Flatworld Solutions for the past few months and am completely satisfied. They are very reasonably priced and do exactly what's asked of them.

Spokesperson, Travel solutions company in London More Testimonials »

Outsource Hotline Services to Flatworld Solutions

Flatworld solutions is a specialized provider of hotline call center services. We have built our prowess in this field over the last 19 years, and, therefore, understand the hotline business better than anyone else.

If you are looking for the best hotline services company, get in touch with us now.