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The Client

A leading enterprise mobility solution provider approached FWS for client onboarding support services. The client is well-established in the Middle East and Africa, and they needed help with reaching out to new customers.

Client's Requirement

The client needed an experienced global service provider to deliver reliable and cost-effective buyer onboarding services. The client wanted us to look for hot leads for enterprise mobility support solutions, convert them into customers, and provide end-to-end onboarding support.

The Challenges

Our team took the time to understand the client's requirements and pain points. Over several interactions, we figured that client faced the following challenges -

  • The client's in-house marketing team was failing to generate quality and convertible leads
  • The client needed expert solutions to optimize and streamline their buyer onboarding process to save time and expenses

The Solution

With absolute clarity on the client's business requirements and expectations, our experts at FWS quickly got down to work. We adopted a systematic approach to resolve the current issues. And the first step was to hire an experienced business development representative who would bring in new leads. With the help of our HR team, we got the best person on board within just a few business days. Then, we got to the second part of the job, where we came up with the best strategies to ensure successful client onboarding support solutions for the client.

The Results

Our services added value to the client's business and exceeded expectations in the best way possible. The client was so happy that they extended the contract and asked our experts to keep up the user engagement endeavors. The client was delighted with the quality of the outcomes and the cost-effectiveness of the entire project.

Outsource Client Onboarding Services to Flatworld Solutions

Flatworld Solutions is a premier service provider when it comes to providing quality client onboarding services. And not just that, at FWS, we offer a whole of lead generation services to clients from 160 countries. Our team comprises globally qualified lead generation experts who can cater to clients across industries. We leverage our world-class infrastructure to deliver impeccable services to our global clients.

Get in touch with us today to generate better ROI through our top-notch lead generation and client onboarding services.

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