Retail Customer Support Services

Get access to the best quality customer support services for your retail business from an experienced team of customer support experts at prices starting at just $8 an hour

Are you unable to handle your customer support requirements for your retail business? Is your firm falling short of skilled and experienced resources who can cater to your retail customer support requirements? Then, the best option for you would be to outsource retail customer support services to an experienced retail customer support service provider.

Flatworld Solutions is one such retail customer support service providing company that can cater to all your needs in a hassle-free manner. We make use of the latest tools and technologies to deliver top-notch services. We have some of the most talented and skilled customer service experts who can cater to any of your needs.

Retail Customer Support Services We Offer

Flatworld Solutions has been one of the leading providers of retail customer support services to global clients for over 19 years. We understand each client's unique requirements and provide them with services that are customized to their needs. Some of the key retail customer support services we offer include -

1. Outbound Customer Support Services

   

   Our team has the required skills and expertise to handle all your outbound customer support service requirements with ease. We make use of the latest tools and deliver top-notch services within quick turnaround time.

2. Inbound Customer Support Services

   

   We have the required setup and resources to take care of all your inbound customer support requirements for your retail business. It is important to address your client issues at the earliest and we are here to help you with the same.

3. Telemarketing Customer Support

   

   Our team comprises some of the most experienced and skilled customer support telemarketers specialized to handle retail industry needs. We are trained to work on the latest tools and software and deliver completely error-free services within a quick time.

Other Services You Can Benefit From

Why Choose FWS for Retail Customer Support Services?

Outsourcing retail customer support services to Flatworld Solutions can give you access to a series of benefits that you can take advantage of. Some of the major reasons for you to choose us as your retail customer support service provider are listed here -

• Affordable Pricing Options

  We help our clients with affordable and flexible pricing options which will suit their business requirements and budget perfectly.

• World-class Infrastructure

  We understand the importance of good infrastructure and have access to the latest tools and international-standard office spaces.

• Data Security

  Being an ISO/IEC 27001:2013 ISMS certified firm that ensures that all your data is kept safe in secure locations and not divulged to any third party.

• Talented Agents

  We have some of the most experienced and skilled customer support experts who can take care of all your requirements with ease.

• Quick Turnaround Time

  We operate through several delivery locations spread in different time zones. This enables us to deliver quality services within quick turnaround time.

• 24/7 Customer Support

  Our teams including the sales, marketing, and customer support are available at all times to answer your queries via phone or email.

• SPOC

  When you choose us as your partner, we will assign a dedicated project manager. This manager will be the SPOC for all your needs.

• Highly Scalable Services

  We have the required skills and bandwidth to ramp up the team size and scale up the service requirements as and when the customer asks for it.

• Superior Quality Services

  We are an ISO certified firm that ensures that all the services delivered by us will be of the best quality and completely error-free.

Client Success Stories

Quality Audit Support to a Leading Mortgage Marketing Firm

A leading mortgage marketing firm was looking for a quality audit support service provider. Our team at FWS provided them with cost-effective services.

Read more

Answering Support Services to a Leading Pharma Sector Client

A leading pharma sector client was looking for a reliable answering support service provider. Our team provided the services within a quick time.

Read more

Outsource Retail Customer Support Services to Flatworld Solutions

Flatworld Solutions has been a pioneer in providing quality retail customer support services and a series of other call center services to clients around the globe. We have some of the most talented and skilled retail customer support experts on board who can take care of all your customer support needs efficiently. We make use of the latest retail customer support software and tools awhile delivering top-notch services.

Are you looking for a reliable and efficient retail customer support service providing company? Then, you have come to the right place. Get in touch with us today!