Flatworld Provided Calling Services to a Financial & Stock Market Solutions Firm

Case Study on Outbound Calling Services to a Financial Solutions Firm

The Client

The customer is a leading pioneer in providing the best quality financial services and stock market solutions. They help their clients to correctly identify the stock market trends and invest in the right opportunities to earn long-term benefits.

Client's Requirement

The client had recently conducted a free online webinar for clients and had a database of all their details. They were looking for a reliable calling service provider who could call the participants and convince them to attend a paid webinar.

Business Challenges

Our team of outbound call center experts at FWS had to face a few challenges before starting the project for the client. Some of the major challenges we faced were -

  • The training material provided by the customer was insufficient and it challenging to understand the terminologies and the client's exact requirements.
  • The client wanted us to hire the outbound calling team and start the project as early as possible.

Our Solution

We hired a team of highly experienced and skilled outbound calling experts who would be able to cater to all the client's requirements. Our project management team trained the resources with the project methodologies and also conducted a few mock sessions before the actual project began.

The Results

Our team of outbound calling experts was able to convert a lot of participants and convince them to attend the paid webinar for the client. The client was delighted to see the results delivered by our team at Flatworld Solutions. Apart from the quality services, the client was happy to see the cost-effectiveness of the entire project.

Outsource Outbound Calling Services to Flatworld Solutions

Flatworld Solutions has been a leading provider of outbound call center services and a gamut of other call center services to customers across the globe. We have some of the most experienced and talented outbound calling experts who can cater to all your needs with ease. We leverage the latest tools and technologies while delivering top-notch services to clients.

If you are looking for a reliable and cost-effective outbound calling service provider, then you have come to the right place. Get in touch with us today!

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