Healthcare BPO Services

Get intelligent solutions to minimize overhead, enhance patient outcomes, and grow revenue with our Healthcare BPO services

  • A large pool of qualified and experienced professionals

  • Unique time-zone advantage

  • HIPAA-compliant

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Healthcare BPO Solutions We Offer

Are increasing healthcare costs and data confidentiality issues holding you back from delivering exceptional patient care? Are tedious operational tasks sidetracking your primary goal of improving patient care and managing emergencies?

Outsourcing healthcare BPO services gives you access to skilled resources, streamlined processes, and automation solutions that improve your outcomes. This makes healthcare BPO outsourcing an ideal way to manage non-core activities with higher efficiency and lower operational overhead. Being one of the top healthcare BPO providers, we combine automation, analytics, and innovative talent to help you drive breakthroughs. Accomplish superior outcomes through agile resource allocation, automation of cumbersome processes, and value realization with our customized services. We help you thrive in the healthcare market of tomorrow through technology-powered intelligent solutions to manage your non-core functions efficiently.

Our healthcare outsourcing services are designed to support healthcare organizations, institutions, and their staff. This minimizes their administrative hassles, letting them focus on delivering quality patient care. Medical business process outsourcing reduces errors and enhances process efficiency. As a leading healthcare BPO company, our healthcare business process outsourcing includes -

Medical Billing Services

Leverage advanced billing tools and software to minimize billing time and enhance billing accuracy with our proficient medical billing services.

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Medical Coding Services

Accelerate claims processing, minimize claims denials, and increase reimbursements with our quick, accurate, and compliant medical coding services.

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Revenue Cycle Management Services

Manage your administrative tasks, minimize errors, and improve your bottom line with our proficient healthcare revenue cycle management services.

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Medical Transcription Services

Transcribe patient records and other healthcare documents accurately to enhance collaboration and improve care with our medical transcription services.

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Insurance Eligibility Verification Services

Ensure mortgage transactions are secure and compliant with our accurate Insurance Eligibility Verification Services.

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Medical Accounts Receivable Services

Ensures efficient claims processing, accurate billing, and swift follow-up, resulting in maximized reimbursements.

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Medical Accounts Receivable Services

Ensures efficient claims processing, accurate billing, and swift follow-up, resulting in maximized reimbursements.

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Teleradiology Services

Get timely interpretations remotely, leveraging cutting-edge technology to expedite results and enable remote consultations.

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Medical Data Entry Services

Our expert team ensures meticulous entry and organization of patient records while maintaining data integrity.

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Healthcare Call Center Services

Our trained agents offer compassionate support, appointment scheduling, and information dissemination.

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Healthcare Software Development Services

Create solutions that streamline processes, enhance patient care coordination, and optimize administrative tasks with our healthcare software development.

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Healthcare Back-office Support Services

From administrative tasks to billing and data management, our expert team allows you to focus on patient care while maintaining operational excellence.

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Medical Answering Services

Our agents handle inquiries, appointment scheduling, and urgent medical inquiries, reinforcing patient trust and loyalty.

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EMR Data Entry

Our accurate data entry ensures that critical patient information is readily accessible, enabling efficient care delivery and informed decision-making.

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EMR Data Migration

Ensure secure and accurate transfer of patient data to harness the benefits of digital records while maintaining data integrity and compliance.

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  • 4,968,000

    Medical transcription lines

  • 504,000

    Payment postings

  • 450,000

    Charge entries

  • 288,000

    Demo entries

  • 234,000

    AR calling

Software Used

Misys Tiger Medisoft Ortivus QRS Medical Manager Surgi Source Misys AdvancedMD Athenahealth Kareo brightree CollaborateMD Imagine Healthfusion

What Makes Us The Preferred Healthcare BPO Company?

There is more to our intelligent healthcare BPO solutions than helping you boost provider and consumer engagement, improve patient care, and minimize churn. Some of the unique benefits that come with our healthcare business process outsourcing include -


HIPAA Compliance

We have a team of highly qualified and certified healthcare professionals who can deliver highly secure and HIPAA-compliant services to clients around the globe.


Thorough Understanding of Stringent US Regulations

Healthcare is one the most highly regulated industries and our team of experienced healthcare specialists have a thorough understanding of the stringent US regulations while regularly keeping themselves abreast of any updates.


Healthcare Data Security

Our comprehensive data security system ensures complete security and privacy of your sensitive patient data. Regular audit trails and confidentiality agreements further fortify our data security efforts.


Swift Turnaround

Time is of the essence when it comes to managing healthcare-related administrative tasks. This ensures timely payment. So, we work round-the-clock to ensure your deadlines are met and you get paid on time.


Skilled Healthcare Professionals

Our team of skilled and experienced billing and coding specialists, teleradiologists, transcriptionists, EMR experts, and more collaborate with you to deliver exceptional solutions.


Advanced Healthcare Tools and Software

We leverage the latest and advanced tools and platforms to deliver quick, efficient, and accurate administrative and back-office services to healthcare organizations.


Global Delivery Centers

With multiple delivery centers spread across the globe, we break barriers, provide 24/7 support, and deliver timely services to clients worldwide.


Flexible Pricing

With options such as full-time equivalents, transaction-based pricing, volume discounts, and more, we provide customized services that are well within your budget.

Client Success Stories


Flatworld Provided Patient Onboarding Services to a US-based Pill Provider

A leading US-based healthcare company was looking for a reliable patient onboarding service provider. Our team at FWS provided the client with the best quality services.

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FWS's EHR Transcription Services Helped a Leading Medical Client Move to New EHR Software

Read the case study on how Flatworld Solutions delivered robust EHR transcription services and moved the client's medical records to the EHR software.

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Success Stories

Outsource Healthcare BPO Services to Emprace Automation and Improve Patient Care

As digitization continues to reign in the healthcare sector, providers, payers, and government agencies are increasingly seeking the assistance of external vendors to manage their documentation and administrative processes. We embed digital solutions to help you -

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Reduce the dependency on complex legacy systems

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Minimize healthcare costs and ensure complete data confidentiality

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Reallocate your working capital to diversify care management

Streamline your healthcare operations and serve the emerging healthcare market with our turnkey healthcare BPO services.

Flatworld Advantage

Avail best-in-class services at affordable rates

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

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