Flatworld Solutions Provided Cold Calling Services to a US-based Technology Company

Case Study on Cold Calling Services to a US-based Tech Company

The Client

The client is a US-based technology company that delivers highly personalized experiences to its members through an all-mobile platform by harnessing AI technologies and the expertise of its coaches.

Client's Requirement

The Client was looking for an outsourcing partner to help them cold-call prospective clients in English and Spanish and onboard them for their medical needs.

Business Challenge

The main challenge was that we had to source and hire the agents within a quick timeframe and provide them with adequate training. We also had to source a Spanish-speaking agent.

FWS' Solution

We worked diligently to shortlist and hire 4 business development representatives within a quick time of 5 business days that quickly grasped the requirements and the demographics. They successfully convinced the client's customers and provided results beyond the client's expectations.

The Result

Our agents delivered results that exceeded the client's expectations, resulting in a highly satisfied client. The client added more agents to the team and decided to continue to work with us in the future.

Outsource Cold Calling Services to Flatworld Solutions

Flatworld is a leading provider when it comes to providing the most professional and reliable cold calling services, as well as a comprehensive range of other call center services to clients from across industries and the world. We have 19 years of experience in providing a wide variety of contact center services to address a truly diverse set of requirements. Over the years, we have built up world-class infrastructure and equipped our facilities with the latest tools and technologies so that we always provide the most cutting-edge services to our clients.

If you require cold calling and appointment setting services like our client, get in touch with us and we will provide you with customized services.

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

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