Flatworld Solutions offers a gamut of services for small, medium & large organisations.
With BPaaS gaining tremendous popularity among businesses worldwide, it is increasingly being leveraged by companies for their contact center delivery. Read on to find out whether BPaaS can be the next wave of contact center delivery.
Read top 10 call center outsourcing trends to get an idea as to what you could do differently in 2017 to make your call center effective and successful.
Most of the companies today are moving their call centers to the cloud. Read the article to know the various reasons for which you need to migrate your call center to the cloud.
Cloud technology service providers such as Amazon Web Services (AWS) are fast becoming standard when it comes to implementing the latest technology for call centers. Flatworld Solutions’ article explains why.
As technology changes the way customers interact with companies, virtual call centers are fast emerging as cost-effective solutions to manage high call volumes and address declining customer satisfaction levels.
India has emerged as a productive location for business process outsourcing primarily because of its intrinsic strengths.
As per an estimate, companies save anything from 30% to 60% by outsourcing their call center services.
Many different factors make India an attractive destination to offshore call center services.
Bilingual online tutoring is a much better option than taking a language course at school.
India has emerged as the favorite destination for Business process outsourcing or BPO as it is commonly known.
Flatworld's Web Merchant Accounts Services provides you with a niche that will only set your business angle expanding into new and fresh arenas.
Choosing the right Call Center Outsourcing Service provider in India is a critical decision that will define your business' growth.
Today's competitive market seems to witness frustrations produced by busy signals, long hold times and incompetent staff leading to a natural loss of customers.
Online tutoring is a good option if you don't have time for regular studies or need additional help in studies.
Call center is one of the most powerful sectors, which contributes majorly to the economies of Asian countries like India, Philippines, Malaysia, and China. But, it has its share of challenges.
Pricing is a critical factor to consider before outsourcing. Our pricing model allows you to keep your costs in control.
Read Case Studies to find out how we helped our clients with Call Center Services.
Tell us your requirements and get a free quote.