The Client
A daycare research company that helps parents in locating suitable and affordable daycares within their needs & locality by collecting real numbers that save the parents time & frustration of spending hours on research.
Client's Requirement
The Client was looking for a vendor to help them cold call daycares and collect relevant information as the first steps towards initiating the research.
Business Challenge
The client lacked the bandwidth and infrastructure to execute the research and garner data through which they can develop a contact strategy. They also lacked agents who can be available round the clock.
FWS' Solution
Keeping in mind, the above-mentioned requirement FWS was able to shortlist and onboard an outbound calling representative within 6 business days who was able to produce the desired results right from the very first day.
The Result
The Client is content with the team and deliverables and hence, increased the team size, renewed the contract, and took this engagement to an ongoing engagement.
Outsource Outbound Call Center Services to Flatworld Solutions
With over 20 years of experience in a range of outbound call center services, Flatworld has demonstrated zeal and a great level of competence in handling client challenges. We have earned the ISO 9001:2015 certification on proving our capabilities in cold calling and other call center contact methods. With a world-class team and superb call center infrastructure, we have served our clients with remote call center services meeting exceptional standards.
If you have a similar requirement to our client outsource outbound call center support today. Get in touch with us and tell us more about your challenges and we can help you too.
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Our Customers
Key Differentiators
Case Studies
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Enhancing Customer Experience- The Power of Efficient e-Commerce Product Catalog Management
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Flatworld Delivered Comprehensive Call Center Services to the Top Motorcycle Insurance Provider in the UK
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Flatworld Solutions Delivered Cold Calling and Appointment Setting Services to a Serial US-based Entrepreneur
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Flatworld Delivered CCTV Surveillance Services to an Aluminum Recycling Company in the US
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Flatworld Delivered Virtual Assistant Services to an Autism Therapy Provider
USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000