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The Client

A daycare research company that helps parents in locating suitable and affordable daycares within their needs & locality by collecting real numbers that save the parents time & frustration of spending hours on research.

Client's Requirement

The Client was looking for a vendor to help them cold call daycares and collect relevant information as the first steps towards initiating the research.

Business Challenge

The client lacked the bandwidth and infrastructure to execute the research and garner data through which they can develop a contact strategy. They also lacked agents who can be available round the clock.

FWS' Solution

Keeping in mind, the above-mentioned requirement FWS was able to shortlist and onboard an outbound calling representative within 6 business days who was able to produce the desired results right from the very first day.

The Result

The Client is content with the team and deliverables and hence, increased the team size, renewed the contract, and took this engagement to an ongoing engagement.

Outsource Outbound Call Center Services to Flatworld Solutions

With over 20 years of experience in a range of outbound call center services, Flatworld has demonstrated zeal and a great level of competence in handling client challenges. We have earned the ISO 9001:2015 certification on proving our capabilities in cold calling and other call center contact methods. With a world-class team and superb call center infrastructure, we have served our clients with remote call center services meeting exceptional standards.

If you have a similar requirement to our client outsource outbound call center support today. Get in touch with us and tell us more about your challenges and we can help you too.

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Our Customers

Movement Mortgage
Redwood E-Learning Systems

Call Center Services in Philippine

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000

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Important Note: For all CNC Services: You are required to provide accurate details of the shop floor, tool setup, machine availability and control systems. We base our calculations and drawings based on this input. We deal exclusively with(names of tools).

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