A daycare research company that helps parents in locating suitable and affordable daycares within their needs & locality by collecting real numbers that save the parents time & frustration of spending hours on research.
The Client was looking for a vendor to help them cold call daycares and collect relevant information as the first steps towards initiating the research.
The client lacked the bandwidth and infrastructure to execute the research and garner data through which they can develop a contact strategy. They also lacked agents who can be available round the clock.
Keeping in mind, the above-mentioned requirement FWS was able to shortlist and onboard an outbound calling representative within 6 business days who was able to produce the desired results right from the very first day.
The Client is content with the team and deliverables and hence, increased the team size, renewed the contract, and took this engagement to an ongoing engagement.
With over 17 years of experience in a range of outbound call center services, Flatworld has demonstrated zeal and a great level of competence in handling client challenges. We have earned the ISO 9001:2015 certification on proving our capabilities in cold calling and other call center contact methods. With a world-class team and superb call center infrastructure, we have served our clients with remote call center services meeting exceptional standards.
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