The client is a UK based property owner who runs a student accommodation hostel; their business model is to take up properties on rent/lease and run accommodations and manage the entire hostel/property.
Due to the global pandemic and lockdown, they saw a panic situation at their accommodation, name a few a series of unauthorized entries and backyard nuisance, etc. As the property is spread across a huge area, they wanted a live eye to report incidents.
The client wanted the pilot team to start in a short period. It was critical to recruiting, train, and set up the operations to kick start the capturing and reporting of the incidents. The client lacked resources and technical expertise to procure live monitoring infrastructure and didn't have the budget to hire a full-time monitoring agent.
The client was quite specific in terms of quick setup and launch, FWS was able to facilitate training and fill up seats within the specified timeline. Training on reporting an incident was a tough nut to crack, our supervisors drove the mock drills and helped the reps master the process.
The Customer was pleased with the service offerings provided by Flatworld Solutions. The partnership certainly helped the company to overcome some of the challenges they faced earlier.
Flatworld Solutions is the last name in CCTV monitoring support because we have a scalable infrastructure and technically sound team with expert knowledge of the monitoring process. We have what it takes to get the team up and running in a moment's notice. Our team also has access to our remote infrastructure that is designed to not only collect and analyze data, also provide real-time alerts and notifications through the internet.
Contact us if you prefer to outsource CCTV monitoring services to Flatworld Solutions like our client and get a reasonable quote today.
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