Insurance BPO Services


Streamline and standardize your insurance business processes with our strategic back-office support. Contact us now for horizontal and industry-specific solutions.

  • Over 19 years of experience in Insurance claims administration
  • Experienced professionals providing insurance back office solutions
  • Six-sigma quality processes, faster TAT & competitive pricing
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Insurance Business Process Outsourcing Services

Every insurance company, agency, or MGA grapples with dynamic regulations, compliance complexity, an upsurge in natural disaster-led claims, a rise in the aging demography with medical claims, and recurring healthcare costs. Amid these factors that contribute to skyrocketing expenses, how can you ensure cost optimization in the insurance industry? The answer lies in outsourcing insurance BPO services. Reach out to us to streamline mundane tasks, speed up service delivery, enhance accuracy, and minimize overhead expenses.

Our global resource pool delivers horizontal and industry-specific insurance BPO services. To ensure business process improvement and quality customer interaction, leverage our offerings:

Insurance Agency Back Office Support Services

We offer the best-in-class back-office support to insurance agencies. By outsourcing insurance BPO services to us, our clients can delegate resource-consuming processes like data management, sourcing, sorting, processing, and analysis.

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Insurance BPO Services for Carriers

Lower operational costs and establish competitive pricing by choosing us as your insurance BPO service provider. We provide support services for policy issuance, policy renewals, policy checking, claims management, and loss run processing.

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Insurance Services for MGAs

We are an ISO-certified insurance BPO services company with a rich domain experience. From policy approval to error detection, BU assistance, timely document update, and policy monitoring --- we provide end-to-end support services to MGAs.

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Insurance Back Office Management Services

Being a globally renowned insurance BPO services company, we offer top-notch and error-free support services. We assist with data and forms processing, medical requirements acquiring, in-force policy services, illustration support, and commission management.

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Insurance Back-Office Management Services

Insurance Back-Office Management Services - Flatworld Solutions

Key Differentiators

Why Choose Flatworld Solutions as Your Insurance BPO Service Provider?

Our solutions empower you with the flexibility to acclimate to a changing business. Leverage our insurance business process outsourcing services to experience the following benefits -

  • Best-in-class Customer Service

    Our experts offer robust process management with continual suggestions for improvement and automation. We deliver exceptional and consistent insurance support services to global clients.

  • Tailored Solutions

    We understand that every client is unique; we develop workflows that cater to individual business requirements so that you gain a differentiated competitive advantage in the industry.

  • Proven Expertise

    Our qualified experts leverage their proven business expertise to streamline your insurance business processes and deliver quality outcomes.

  • Pioneering Technology

    We use the most sophisticated tools and technologies to insert speed and efficiency into your insurance BPO processes. We leverage advanced analytics tools to enhance your business performance.

  • Enhance Business Agility

    Our scalable solutions help you adapt to the ever-changing regulatory environment. We ensure policy compliance and help you address additional demands during peak points.

  • Shrink Operating Margins

    We enable you to achieve cost optimization with our proprietary platform-based solutions and global delivery models. Our customized pricing options make us a lucrative business partner.

Leverage the Flatworld Advantage

Esteemed Clientele

  • Claims Processing Companies
  • Third-party Administrators
  • P&C Insurance Carriers
  • Commercial Insurance Carriers
  • Life & Annuity Insurers
  • Insurance Administrators
  • Health Insurers
  • Reinsurers

Outsource Insurance BPO Services to Flatworld Solutions

Several challenges cloud the insurance landscape. The insurance industry is highly competitive. To obtain a strong foothold, insurance providers must innovate and optimize business processes, reduce costs, and increase efficiency. In us, you can find a perfect partner to support your back-office chores so that you can stay focused on business growth and revenue generation. Outsource insurance BPO services to us to get:

Reach out to us now to find out how we can help your organization to navigate its business goals.

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Flatworld Solutions

116 Village Blvd, Suite 200, Princeton, NJ 08540


Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000

KSS Building, Buhangin Road Cor Olive Street, Davao City 8000