Chat Support Services

1. Live Operators and Online Chat
Our chat support executives leverage our well-crafted chat manuals to communicate with the visitors.

2. Visitor Started Chat
When a visitor initiates a chat, our agents respond quickly so that you do not lose any prospect. With our live chat support services, all queries will be swiftly resolved.

3. Customer Inquiries & Grievance Resolution Chat
As part of our live chat support services, we have dedicated agents to resolve customer issues or provide expert consultation on customer's individual inquiries.

4. Lead Generation and Follow-up Chat
We can customize our customer support chat services to handle the chats for lead generation and follow-up. This will boost your sales & marketing campaigns.

5. Inbound Customer Support
If a new prospect or some vetted leads initiate the conversation, we have the required resources to deliver customer support chat service through multiple inbound channels.

6. Technical Support
We have a skilled team of live chat outsourcing executives who can handle each type of technical query and can resolve them.

7. Telemarketing
We have an expert team of live chat outsourcing telemarketers who can initiate the conversation through multiple channels, including cold calling to boost your internal team's sales initiative.

8. Products/Services Info Chat
When a customer wants a quick information on your products or services and not looking for long conversations, our chat services for business operators can step in to help.

9. Order Management / Verification / Fulfilment
When you require a tailor-made chat service for order management for your eCommerce business or online portal, we can deliver that.

10. Order Processing Queries
When your customers want quick information on the order pickup and its delivery, our chat support executives can do that.

11. Billing Support
We can customize our chat services to suit your internal/external billing issues and provide quick resolution to your customers.

12. Helpdesk Support
If your customer is browsing your website and looking for instant resolution on his/her query, our agents can assist the customer with their quick responses.