Expand your outreach and reduce acquisition costs with Flatworld’s Lean Six Sigma-aligned cold calling services—driven by skilled agents, data-backed scripts, and Critical to Quality (CTQ)-focused engagement strategies. Convert cold prospects into qualified leads using standardised workflows, built around Voice of the Customer (VoC) insights and measurable conversion outcomes.
Cold Calling Services – Quality Outreach & Cost-Effective Solutions
Outsource cold calling to a partner that delivers quality-assured lead generation, structured through Define, Measure, Analyze, Improve, and Control (DMAIC)-aligned calling processes, without the cost burden of internal resourcing.
Using a blend of statistical analysis, VoC-driven script development, and real-time campaign feedback, we deliver optimised, CTQ-tracked outreach at competitive rates.
Fuel smarter growth with appointment setting services trusted by industry leaders. Let’s talk performance!
Explore Our Cost-Effective Cold Calling Services
Our global team of seasoned cold calling professionals is dedicated to driving your business objectives. We carefully study your ideal customer profile (ICP) and craft campaigns that generate high-quality leads. By blending personalization with scalable processes, we engage prospects effectively and convert them into sales opportunities. With us handling lead generation, your internal teams can focus on closing deals and other core activities, saving you time and budget.
Cost-Effective Lead Generation via Cold Calling
Generate qualified leads using Customer Value Added (CVA)-focused targeting strategies. Our agents tailor each call to your Ideal Customer Profile (ICP) and eliminate Non-Value-Added (NVA) steps, freeing up internal resources and enhancing sales pipeline velocity.
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Quality B2B Cold Calling Services
Our B2B cold calling experts provide an end-to-end solution for business-to-business outreach. From prospect identification to lead qualification, we handle every step of the process. This lifts the burden off your sales team so they can focus on closing deals. Using industry expertise and persuasive, data-driven scripts, we maintain a steady stream of qualified B2B leads.
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Cost-Effective B2C Cold Calling Services
For consumer-focused campaigns, our B2C cold calling service connects you with individual customers through personalized outreach. We analyze consumer behavior and market trends to craft calls that truly resonate. This targeted approach helps you expand your customer base and increase sales, all while keeping costs in check.
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Strategic Prospecting via Cold Calling
Our agents apply VoC-informed prospecting logic and build lead lists based on conversion probability. Effort is mapped to CVA metrics to ensure efficient list utilisation.
Appointment Setting Cold Calling Services
We handle appointment setting on your behalf, ensuring your sales reps always have qualified meetings on the calendar. Our agents initiate conversations and schedule follow-up meetings with interested prospects. This steady stream of appointments allows your team to concentrate on closing deals, saving you the cost of wasted effort on unqualified leads.
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Customer Survey & Feedback Calls
Gain actionable insights through our customer survey calls. We design and conduct thorough surveys by phone, gathering feedback on your products and services. These conversations help you understand client needs and market trends, so you can refine your offerings. Conducting surveys via cold calling is an affordable way to collect data that drives better business decisions.
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Cost-Effective Product Promotion Calls
Use our cold calling expertise to promote your products and services. We create compelling pitches that highlight your unique selling points and present them directly to potential customers. This direct outreach raises awareness and interest in your offerings, effectively boosting your product’s market presence at a fraction of the cost of traditional advertising.
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Follow-Up & Lead Nurturing Calls
Our follow-up calling services ensure no lead goes cold. We re-engage interested prospects with timely calls, keeping your brand top-of-mind as they move through the sales funnel. This persistent nurturing helps push leads closer to purchase, improving your conversion rates without additional workload for your team.
Outbound Cold Calling Sales
We proactively reach out to prospects with outbound sales calls to drive revenue. By employing data-driven strategies and customer-focused techniques, our agents generate interest in your products or services. This focused effort broadens your sales horizon and boosts your bottom line with quality, cost-efficient outreach.
Cold Calling for Market Research
Convert calls into insight by capturing real-time customer sentiment through structured VoC survey frameworks. Data is analysed using DMAIC to uncover root causes.
Lead Qualification Cold Calling Services
We qualify leads through targeted calls so your sales team only spends time on the most promising opportunities. By understanding your ICP, our agents filter out unqualified prospects and ensure only warm leads are passed along. This focused qualification process saves you money and increases conversion efficiency.
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Lead Development & Nurturing
Our lead development service builds lasting relationships through ongoing engagement. We maintain regular follow-up calls with prospects, providing personalized communication that keeps your brand in their consideration set. This nurturing process warms up leads, significantly raising the likelihood they’ll convert when they’re ready.
Cold Calling Virtual Assistant Services
Our cold calling virtual assistant services give you dedicated remote assistants to handle your outreach. These trained VAs manage everything from research to dialing and follow-ups, streamlining your sales process. You pay only for the support you need, reducing staffing costs while maintaining professional call quality.
Outbound Call Center Sales Support
From cross-selling to retention, we provide comprehensive outbound support utilizing statistical root cause analysis and predictive dialing strategies.
Our Methodical, Cost-Effective Cold Calling Approach
We follow a structured process to deliver consistent, high-return results. At Flatworld Solutions, our approach explicitly mirrors the DMAIC lifecycle:
Identify the ideal client profile (ICP) and refine your target list for precision.
Develop compelling, compliant calling scripts tailored to your audience.
Initiate targeted outbound calls by our trained cold calling agents.
Nurture and follow up with warmed-up prospects in a timely manner.
Track key performance metrics (leads, conversion rates, ROI) and optimize the campaign continuously for maximum cost efficiency and results.
Why Choose Our Cold Calling Company? Quality, Security & Affordability
High-Quality Cold Calling: We execute every call with precision, using proven strategies to engage prospects effectively. Our calls are tailored to your business objectives, ensuring meaningful conversations that align with your goals.
Stringent Data Security
We operate under ISO/IEC 27001:2022 standards and comply with the Telephone Consumer Protection Act (TCPA) and the General Data Protection Regulation (GDPR) protocols, protecting customer data with Poka-Yoke safeguards.
Customized, High-Impact Scripts
Our experts craft and refine calling scripts based on real-time analytics and your unique needs. Regular updates keep our messaging relevant and engaging to prospects.
Experienced, Skilled Agents
Our cold calling team brings extensive, cross-industry experience. They use tenacity and customer focus to convert leads into loyal clients, leveraging every available resource to maximize their outreach.
Competitive, Transparent Pricing
We offer clear, flexible pricing models that fit your budget. With pricing starting at $10/hour, our value-focused pricing structure aligns with output, not just effort.
Additional Outsourced Services to Boost Your Strategy
Real Estate Cold Calling Services
Target property buyers and sellers directly. We uncover off-market opportunities and nurture prospects through meaningful conversations, driving more successful property transactions.
B2B Lead Generation Services
Leads are sourced and qualified using a VoC-defined ICP model, ensuring relevance and sales-readiness.
Inbound Call Center Services
Outsource your incoming support. Our agents handle customer inquiries, provide product information, and resolve issues promptly, ensuring satisfaction and reducing your staffing overhead.
Virtual Assistant Services
Our Virtual Assistants (VAs) utilize checklist-driven Standard Operating Procedures (SOPs) to complete repetitive tasks, thereby improving accuracy and freeing up internal bandwidth.
B2B Telemarketing Services
Combine our cold calling expertise with broader B2B telemarketing. We conduct targeted outreach campaigns (including follow-ups and cross-selling) to maximize your sales opportunities and revenue growth.
The Range of Industries We Serve as Appointment Setting Firms
- Healthcare
- Legal Services
- Real Estate
- Small Business
- Banking & Finance
- Automotive
- Insurance
- Accounting Services
- Education
- Training Providers
- Manufacturing
- Information Technology (IT) & Software
- Marketing & Advertising Agencies
- Telecommunications
- E-commerce & Retail
- Construction & Engineering
- Logistics & Supply Chain
- Human Resources & Recruitment Agencies
- Energy & Utilities
- Hospitality & Travel Services
- Nonprofit Organizations & Associations
Call Center Software we use
Client Success Stories
Cold Calling Success Story: Brazilian Cosmetics Company
A Brazilian cosmetics firm (with a strong U.S. presence) needed targeted prospecting support. We delivered a customized cold calling campaign focused on their ideal candidates. This initiative helped them efficiently recruit top talent while saving on costly recruitment fees. In other words, they achieved significant hiring results cost-effectively through our outreach.
Read MoreCold Calling Success Story: U.S. MedTech Company
A U.S.-based MedTech company required bilingual (English/Spanish) cold calling agents. Flatworld provided skilled, multilingual professionals to conduct outreach. Our team delivered outstanding cold calling services at affordable rates, proving that a multilingual campaign can be both high-quality and cost-efficient. The client gained numerous new leads without the expense of setting up an in-house team.
Read MoreClient Testimonials
Flatworld's service package is excellent, impressive, and very professional. They have a superb team to execute the tasks assigned. We expect this relationship to grow much more in the years ahead as we expand our global presence using the full depth and breadth of Flatworld's expertise.
- CEO,
A Fast-growing Research and Technology Company in Florida, USA
Outsource Cold Calling for Quality Leads & Lower Costs
Scale your outreach while reducing costs through Lean Six Sigma-aligned cold calling operations. Our process ensures validated lead qualification and predictable outcomes, unlike freelance models that are prone to quality variance. We evaluate your needs, develop a warm, qualified lead list, and make hundreds of calls each week on your behalf. This consistent, strategic calling delivers more sales appointments and revenue.
Industry data shows that effective cold calling still yields results: 82% of buyers report accepting meetings after a series of cold calls. Unlike unreliable freelancers, our agents follow a proven process. Companies chasing the cheapest option (for example, hiring individual freelancers on marketplaces) may save per-hour costs, but often sacrifice consistency and control. With our outsourcing services, you get professional management, clear communication, and measurable ROI from day one.
Our Customers
WHAT WE DO IN CALL CENTER
Key Differentiators
Let’s discuss how a structured, CTQ-driven cold calling program can accelerate your pipeline without escalating costs.
Case Study
FWS Delivered Comprehensive Call Center Services to the Top Motorcycle Insurance Provider in the UK
Our client is the leading provider of motorcycle insurance in the UK, offering technical expertise and customer service to riders across the nation. They have been serving the people of the UK since 1975 with a commitment to finding the best rates and tailoring policies to individual needs.
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Enhancing Customer Experience- The Power of Efficient e-Commerce Product Catalog Management
Our esteemed client is a dynamic American e-commerce company headquartered in Washington. Their website is renowned for offering various products, including clothing, footwear, toys, and household goods. Established in 2009, their e-commerce portal has served customers since January 2010.
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Flatworld Solutions: Expert CCTV Surveillance and Cold Calling Services for the US Market
The client is a serial entrepreneur. He is currently catering to multiple businesses in the mortgage, hospitality, and other industries in the US..
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Frequently Asked Questions (FAQs)
Live chat with us
USA
Flatworld Solutions
116 Village Blvd, Suite 200, Princeton, NJ 08540
PHILIPPINES
Aeon Towers, J.P. Laurel Avenue, Bajada, Davao 8000
KSS Building, Buhangin Road Cor Olive Street, Davao City 8000
INDIA
Survey No.11, 3rd Floor, Indraprastha, Gubbi Cross, 81,
Hennur Bagalur Main Rd, Kuvempu Layout, Kothanur, Bengaluru, Karnataka 560077
