Outsource Click to Talk Support Services

Click to Talk Support Services

Give your customers the power to connect with the right customer service executive at the right time by choosing our click to talk support services at prices starting at $8/hour

In today's competitive business world, it has become imperative for every business to go the extra mile to amaze their customers and convert them into potential buyers. Flatworld Solutions' click to talk support services is one such tool that allows your customers to instantly connect with technical support executives to understand more about your products and service offerings and get instant resolution of all their queries and concerns.

From providing self-service to product guidance, our customer service executives function as your second team to provide your customers all the help and support they may need while browsing your website, purchasing your products, or availing your services. Our multi-tier click to talk support services make your customers' journey simple, secure, and faster, increasing your conversion and enhancing your customers' online experience.

Our Click to Talk Support Services

Flatworld Solution is a leading click to talk support services provider in India, offering ultimate customer support services to clients across the world. With state-of-the-art IT infrastructure, a highly experienced team of customer service executives, and customized services and solutions, we help companies and their customers easily reach out to each other in real-time for hassle-free support, continuous service delivery, and seamless communication.

Our range of click to calling support services include -

  1. Product and Service Support

    Product and Service Support

    Well versed with all your products and services, our expert customer service executives provide your customers with comprehensive information regarding your products and services, guiding them every step of the way to make a purchase.

  2. Inquiries and Grievance Resolution

    Inquiries and Grievance Resolution

    From handling your customer complaints to providing them instant resolution and connecting them with the right service level executives, our dedicated agents do it all to ensure that all your customer grievances are handled appropriately and promptly for superior customer satisfaction and brand loyalty.

  3. Lead Generation and Follow Up

    Lead Generation and Follow Up

    While interacting with your customers and expertly addressing all their queries and concerns, our customer service executives leverage our powerful tools and technology to capture a wealth of information about every visitor, including their IP address, reference address, product requirements, and service expectations for future sales and follow-up calls.

  4. Technical Support

    Technical Support

    We have a skilled team of technical support executives who can seamlessly handle all types of technical queries and provide your customers with all the necessary information and remedial steps to troubleshoot them.

  5. Order Management/Verification

    Order Management/Verification

    From hassle-free order placement to order verification and delivery, our click-to-talk service executives stay perfectly tuned with your customers to provide them with the right services at the right time for increased business growth and customer loyalty.

Benefits of Our Click to Talk Support Services

Whether you want to provide your customers with high-contact engagement or ensure seamless service delivery, Flatworld Solutions click to talk service is a fantastic way to provide real-time business assistance to your customers. Our click to calling support services can help you -

01
Gain a competitive edge over your rivals
02
Reduce overall service delivery costs
03
Boost online sales and revenue
04
Improve business conversion and customer satisfaction rate
05
Fasten your service response time
06
Enhance your product and service delivery process

Industries We Cater To

With rich industrial expertise and more than 17 years of hands-on experience, we provide our expert click to talk services to a large number of clients across various industry verticals. These include -

Agriculture

Agriculture

Automotive

Automotive

Chemical Industries

Chemical Industries

Banks and Financial Services

Banks and Financial Services

Brokerage Firms

Brokerage Firms

Educational Institutions

Educational Institutions

Food Industry

Food Industry

Hospitals/ Healthcare Institutes

Hospitals/ Healthcare Institutes

Hospitality

Hospitality

Information Technology

Information Technology

Pharmaceutical Industries

Pharmaceutical Industries

Retail & Ecommerce

Retail & Ecommerce

Technology

Technology

Telecommunications and Media

Telecommunications and Media

Travel and Logistics

Travel and Logistics

Other Services You Can Benefit From

Why Outsource Click to Talk Support Services to Flatworld Solutions?

Flatworld Solutions is India's leading click to talk support service provider offering expert, real-time customer support services to several global organizations. Powered by a highly experienced and dexterous team of customer service executives, we, over the years, have carved a niche for ourselves in the industry and are touted as one of the most reputed click to talk support company.

We use the most advanced software and technologies to provide your customers with real-time support for hassle-free services and timely resolution of all their queries and concerns. Our prompt services and solutions can help you simplify your customer journey, making their web browsing experience safe, fast, and cost-effective. Outsource click to talk support services to us and enjoy -

  • Affordable Prices and Plans

    Our click to calling support services are available at the most pocket-friendly prices. This helps you to improve your services without significantly increasing your overhead costs.

  • 100% Data Security

    Our stringent data protection laws ensure the complete security of your data from all hacks and leaks. We never share your business information with anyone without your prior consent.

  • State-of-the-Art Tools and Technology

    We use industry-leading software and technologies to provide your customers with world-class click to talk support services - one that's easily accessible and seamlessly approachable. With built-in CRM tools, our software helps us capture your customers' information for effective lead generation and future follow-up.

  • Instant Access to Thousands of Certified Customer Care Executives

    We house some of the best hands in the industry. Highly experienced and rigorously trained, they can be your most agile partners in service delivery and can help you convert your potential customers into your brand evangelists.

  • Multi-lingual Support

    Our click to talk support executives have multi-lingual proficiency. Fluent in various native languages, our executives provide expert assistance to your customers across all boundaries and geographies.

  • Tailored Solutions and Services

    We tailor our services as per your business needs. Our customized solutions enable us to effectively meet all our clients' needs and requirements.

  • 24/7 Availability

    Our click to talk service support agents provide their services round the clock, 24/7, 365 days a year. This ensures uninterrupted business continuity and complete customer coverage at all times.

  • Complete Peace of Mind

    With us, you never have to worry about your business' customer support needs. Our click to talk support service is the easiest and most effective way to provide real-time help to your website visitors, address all their concerns, and convert them into your potential customers.

Client Success Stories

FWS Provided Chat Support Services to a Leading UK-based Firm

FWS Provided Chat Support to a Leading Firm in the UK

A leading packers and movers firm from the UK required lead generation and chat support services. We delivered high-quality, timely, and cost-effective services.

Read more
FWS Provided Lead Generation Solutions to a Leading Financial Services Company

FWS Provided Lead Generation Solutions to a Leading Financial Services Company

A leading financial services company required accurate financial lead generation services. We provided high-quality and cost-effective services.

Read more

Testimonials

The team is always very professional and quick to respond. I highly recommend this company!

President, Plumbing, HVAC, & Local Marketing Company, CO More Testimonials »

Outsource Click to Talk Support Services to Flatworld Solutions

Flatworld Solutions is one of the premium click to talk support services providing company in India that provides high-quality customer support services to businesses, organizations, and individual players, helping them effectively meet their customer's needs and requirements in real-time through voice support. By running a fully functional customer service desk for you, we strive to be your digital partner in success, helping you leverage the power of technology to address all your customers' queries in real-time for increased business revenue and customer loyalty.

Get in touch with us today to attain unmatched business proficiency and show your customers that you care for them.

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INDIA

No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043


Corporate Court, #15, Infantry Road,
Bangalore - 560 001

PHILIPPINES

Lucita Building Lapu Lapu Cr. Sobrecarey Street, Davao City 8000

USA

116 Village Blvd, Suite 200, Princeton, NJ 08540

Our Customers

  • Movement Mortgage
  • Alcon
  • ARI
  • Maximus
  • Redwood E-Learning Systems

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