Telesales & Customer Acquisition Services

The ability of a business to attract new customers is critical to its survival in an aggressive marketplace. Customer acquisition and lead generation can be a costly exercise. An increasing number of businesses are outsourcing this process to expert vendors because of the inherent cost benefits as well as to take advantage of an expert partner's specialized knowledge.

Flatworld Solutions can provide a comprehensive customer acquisition and sales solution that is closely aligned to your sales and marketing plans. We can help you expand your market share while ensuring that operations remain as efficient as possible. Whether you are looking for telesales services, a customer survey solution, or want to up-sell to existing customers, we can design a solution to meet your exact requirements.

Super-size your sales effort by leveraging our telesales solutions!

Flatworld Solutions offers a wide range of customer acquisition services -

• Inbound telesales
• Outbound telesales
• Lead generation
• Product information requests
• Cross-sell and up-sell programs
• Payment processing
• Application processing
• Subscription renewals
• Database updating

We are committed to understanding your business needs and working to deliver services that give you the maximum benefit.

Flatworld Solutions - Your ideal partner for customer acquisition services!

Partnering with us can help you -

• Get access to trained personnel - Our dedicated telesales teams undergo specialized sales trainings. This helps them effectively handle all customer inquiries. Our focus is on increasing the percentage of calls that convert into actual sales without diminishing the customer's experience in any way
• Stay assured of quality services - Our stringent Quality Control (QC) process ensures that we either meet or exceed mutually agreed upon quality standards
• Focus on results - We evaluate the performance of every marketing campaign that we undertake. Our emphasis is on delivering superior results
• Reduce costs - Leveraging our existing infrastructure, process expertise, and trained executives can help you reduce costs without compromising on quality
• Leverage state-of-the-art technology - We use sophisticated technology and back-up systems to ensure maximum contact with your customers

In short, our customer care and retention services can help you -

• Explore new business opportunities
• Effectively market your products and services
• Acquire new customers
• Retain existing customers

With us as your outsourcing partner, you can be assured of the support you need to strengthen your business and meet competitors head-on.

Call Center Software we use

Our Call Center Portfolio

Have a look at the call center services portfolio provided by the experienced team at Flatworld Solutions.

View all Samples

Why choose us for your telesales outsourcing requirements?

Flatworld Solutions can help you plan, design, and deliver effective customer acquisition support programs. We understand the importance of effective selling in expanding your customer base. Our focus is on leveraging our domain expertise to help you stay ahead in the market. We also provide other call center solutions such as B2C Lead Generation Services, marketing intelligence services, customer satisfaction surveys, and more.

If you are looking for an outsourcing expert that can help you take your business to the next level, then your search ends with Flatworld Solutions.

Contact us to outsource customer acquisition and retention services.