Hire A Virtual Call Answering Assistant

In the competitive business world, it is important to keep your customers happy. On any given day, it has been observed that customers tend to make the maximum number of calls to your office, the other calls being made by partners, vendors and other stakeholders of your business. Moreover, 75% of callers tend to hang-up on hearing a voicemail rather than a live voice.

Thus, having a person to answer all your calls is a must. You can hire a virtual assistant from Flatworld Solutions to answer all the calls that you receive in a business day. The assistant that you hire would answer calls during your working hours, just like your personal assistant, ensuring that all the calls that you receive are answered in a professional manner.

Call Center Software we use

Our Virtual Remote Assistant Can

Answer all your calls with your company's welcome message
Fix appointments by answering and making calls
Gather information from calls received and pass it on to you
Maintain a record of all calls answered on a daily basis
Answer calls with a pleasant tone of voice

Why Hire Our Virtual Assistant?

Considerable cost savings
Avoid investing in setting up call lines that get diverted to your personal phone
Have your calls answered even if you are not in office
A virtual assistant is not expensive when compared to a full-time-assistant
Professional and polite approach
Use of professional language
Remote assistant has necessary infrastructure to answer calls
Highly trained and experienced assistant
Security protocol in place to make sure that information from calls remain confidential
Ability to modify call script as and when required

With so many advantages, it would be a wise decision to hire a virtual assistant to have all your calls answered.