How It Works

You can hire a virtual remote assistant from Flatworld Solutions by following a simple process.

The Process

  1. You tell us your requirements: Firstly, we learn more about your requirements, ensuring that we have completely understood what you are looking for
  2. We find the right virtual assistant for you: Based on your requirements, we find the particular virtual assistant (VA) who would be ideal in meeting your service requirements
  3. SLA and workflow formed: Once we identify the right assistant for you, we design the workflow and reporting processes. A service level agreement (SLA) is created
  4. Commencement of work: Our virtual assistant starts working for you as per your time zone and requirements, once you sign the SLA
  5. We monitor the VA's performance regularly: We constantly monitor the performance of the virtual assistant that you have hired in order to ensure that your tasks are performed as per your requirements
  6. Follow-up: We follow-up with you with regards to your feedback on the performance of the virtual assistant that you hire and address grievances, if any

Call Center Software we use

HubSpot Bitrix24 Talkdesk Five9 Zendesk Dixa salesforce LiveAgent Avaya

Contact us to hire a virtual remote assistant.



Pricing is a critical factor to consider before outsourcing. Our pricing model allows you to keep your costs in control.

Case Studies

Case Studies

Read Case Studies to find out how we helped our clients with Call Center Services.

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