In the midst of the Covid pandemic affecting the whole world, Flatworld team has rallied around minimizing service disruptions for our customers, while ensuring the safety and security of our employees and the community.

We have over 3500+ team members working remote, all managed within a week. Read more

How It Works

You can hire a virtual remote assistant from Flatworld Solutions by following a simple process.

The Process

  1. You tell us your requirements: Firstly, we learn more about your requirements, ensuring that we have completely understood what you are looking for
  2. We find the right virtual assistant for you: Based on your requirements, we find the particular virtual assistant (VA) who would be ideal in meeting your service requirements
  3. SLA and workflow formed: Once we identify the right assistant for you, we design the workflow and reporting processes. A service level agreement (SLA) is created
  4. Commencement of work: Our virtual assistant starts working for you as per your time zone and requirements, once you sign the SLA
  5. We monitor the VA's performance regularly: We constantly monitor the performance of the virtual assistant that you have hired in order to ensure that your tasks are performed as per your requirements
  6. Follow-up: We follow-up with you with regards to your feedback on the performance of the virtual assistant that you hire and address grievances, if any

Call Center Software we use

HubSpot Bitrix24 Talkdesk Five9 Zendesk Dixa salesforce LiveAgent Avaya

Contact us to hire a virtual remote assistant.

Get a FREE QUOTE!

Decide in 24 hours whether outsourcing will work for you.

We respect your privacy. Read our Policy.

INDIA

No.6, Banaswadi Main Road, Dodda Banaswadi, Bangalore - 560 043


Corporate Court, #15, Infantry Road,
Bangalore - 560 001

PHILIPPINES

Lucita Building Lapu Lapu Cr. Sobrecarey Street, Davao City 8000

USA

116 Village Blvd, Suite 200, Princeton, NJ 08540